Create an exceptional experience for guests and increase business profits. Hospitality managers are responsible for the daily operation of restaurants, hotels, clubs, casinos, cruise ships, and other entertainment centers. They manage staff to ensure that guests are satisfied with the service.
- Hotel, lodging, and resort management
- Restaurant and foodservice management
- Event planning
- Tourism management
- Club management
- Casino and gaming management
- Cruise ship management
- Assisted Living/Senior Care
- Contract Food Service Management
According to the Bureau of Labor Statistics (BLS):
- Employment opportunities for Food Service Managers are expected to grow by 14% (CA) in the next 10 years.
- Employment opportunities for Lodging Managers are expected to grow by 12% (CA) in the next 10 years.
- Employment of meeting, convention, and event planners is projected to grow 11% from 2016 to 2026, faster than the average for all occupations. Job opportunities should be best for candidates with hospitality experience and a bachelor’s degree in meeting and event management, hospitality, or tourism management.
Annual median wages
- Foodservice: $54,240 CA
- Lodging: $57,390 CA
- Meeting, Convention, and Event Planners: $49,370 US
According to Payscale, the annual salary range for a Director of Hospitality is $36k - $97k plus bonuses ranging from $2k - $12k.
Regional and corporate management positions have higher levels of salary depending on the scope of responsibilities.
Hospitality managers must have a deep understanding of their industry. They should know how to efficiently set budgets, establish prices, and direct workers.
Customer service orientation
Hospitality managers enjoy working with people, are passionate about their industry, and strive to provide excellent services. They should be attentive and courteous when communicating with guests.
Hospitality workers must form strong working relationships with their team. This may include giving clear instructions, motivating staff, resolving conflicts, and dealing with customer-related problems.
Hospitality managers keep track of many different schedules, budgets, and staff members.
Hospitality managers can sometimes work long hours in a fast-paced environment. Typically, their shift consists of a combination of desk work and time on their feet monitoring operations and interacting with employees and customers.
Many hospitality workers are interested in starting or running a hospitality business. They are innovative, highly motivated, and self-disciplined individuals who work to build a profitable business.