Hotel: Holistic and Proactive Thinking and Decision Making

Holistic Thinking and Proactive Decision-Making with Goal Commitment of Hotel Employees

Published July 26, 2022

Author: Dr. Hyungmin Michael Chung, Information Systems

Vol. 22 No. G1 (2022): GJMBR-G Interdisciplinary: Volume 22 Issue G1

Journal of Business Article Link

This study examines the relationships between holistic thinking, proactive decision-making, and organizational goal commitment in the context of hotel employees. Variables related to holistic decision-making include causality, attitude towards a contradiction, perception of change, and locus of attention. Proactive decision-making considers objectives, the search for further information, alternatives, and decision radars. The hypotheses regarding the relationship among the variables were empirically tested with hotel employees. The results indicate that the hotel employees’ causality, perception of change, and locus of attention were related positively to their organizational goal commitment while their attitude towards contradiction negatively influenced it. Furthermore, holistic thinking did not make a significant direct impact on proactive decision-making. In addition, goal commitment significantly influenced the seeking for more information and use of decision radar, while it failed to influence searching for objectives and alternatives. Finally, it was found that organizational goal commitment significantly mediates the relationship between holistic thinking and proactive decision-making.