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Academic Assessment Services

Academic assessment is the process of documenting students' knowledge, skills, attitudes, and beliefs towards the continuous improvement of learning.

Academic Technology Services offers a variety of assessment tools and services to support faculty in the classroom.  Many tools are available to faculty on a complimentary basis from CSULB's Software Depot.

Faculty are encouraged to consult with ATS staff for assistance with the design, implementation, or management of assessment projects.  Contact us at

Qualtrics Survey Development 

Qualtrics is a web-based survey tool for conducting survey research, evaluations and other data collection activities.  It is open to all CSULB students, staff, and faculty.  Download the data collected for analysis in SPSS, SAS, Minitab or other statistical software products.

Respondus Exam & Quiz Developer

Respondus is an application that lets instructors create and manage exams that can be printed to paper or published directly to BeachBoard. Over 2,000 publisher test banks are available to Respondus users.

Note:  Respondus is not compatible with Apple operating systems.

Parscore & Scantron Scoring System

ParScore is software that provides an integrated system for scoring tests, building gradebooks, and printing statistical reports using the SCANTRON optical reader.  Instructors run students' test sheets through the Scantron machine which will gather the test data into statistical reporting formats. The system supports exam analysis and record keeping. 

Scantron scanners are located throughout the campus and in Academic Technology Services (AS 120).  For a scanner near you, review the CSULB List of Scanner Locations. Students must use the appropriate Scantron forms, which they can purchase in the campus bookstore (Departments are not required to buy forms).  Popular forms include the 815-E, 882-E, 882-E LOVAS, 886-E LOVAS and the item analysis form 9700. 

The Scantron Model 888P+ is an optical mark reader (OMR) and is fast, scoring up to 2000 tests per hour.  It is a stand-alone machine and is not connected to any computer or printer.

Statistical Analysis

Academic Technology Services assists faculty and thesis students with statistical analysis using SPSS, SAS, Minitab and NVivo. We also provide access to ICPSR social science databases and SSRIC instructional materials.

Contact us at 562-985-8324 (5-TECH) for more information.

Student Perceptions of Teaching(SPOT)

SPOT is an assessment instrument used at CSULB to provide student feedback on faculty teaching behaviors.  Faculty Affairs implements SPOT policies; Academic Technology Services provides equipment and staff to support the distribution and collection of assessment forms.