Contact
Academic Technology Services is located in the AS Building, Room 120 [map].
ATS provides technical solutions for CSULB faculty, students, and staff using Canvas.
ATS Fall 2023 Open Hours:
- August 22-September 1: M-Th: 8am-6pm & Friday: 8am-5pm
- September 2-December 10: M-F: 8am-5pm
- December 11-15: M-Th: 8am-6pm & Friday: 8am-5pm
Closed for holidays; see schedule at right.
After Hours Support
Connect with the Canvas-Instructure team 24/7:
- Phone Hotline: 562-247-3970.
- Chat online.
- Visit the HELP menu on your Canvas account for more support resources.
ATS Contact Options
- In-Person: Visit AS-120 [map]
- Live Virtual Support:
- Connect: Virtual Support Room or,
- Dial into Zoom Room: 1-669-900-6833;
Meeting ID#: 496 989 3894) (press #)
- Phone: 562-985-4530
- Email: canvas@csulb.edu
- Web: Canvas at the Beach, or Canvas-Instructure
Classroom Support Services (CSS) maintains university-supported classrooms. Visit Classroom Equipment and User Guides for a list of classroom equipment and reservation instructions.
Phone and email support hours:
- Monday-Thursday: 7:30am-8pm, Friday: 7:30am-6:30pm
- Closed for holidays; see schedule at right.
Walk-In Hours:
- AS-120: Monday-Friday: 8am-5pm
- Horn Center Lobby: Monday-Thursday: 7:30am-8pm, Friday: 7:30am-6:30pm
Contact Options:
- Phone: 562-985-4962
- Email: ats-css@csulb.edu
- Web: Classroom Support Services
ISPACE provides services that accelerate innovation and enhance students' learning experiences.
Open Hours:
- Monday-Friday: 8am-5pm
- Closed for holidays; see schedule at right.
Contact Options:
- Visit: University Library, Lower Level
- Phone: (562) 985-8224
- Email: i-space@csulb.edu
- Web: ISPACE
ATS Instructional Designers support faculty in the use of technology to deliver dynamic and engaging learning experiences for students. Meet our team!
Hours:
- Monday-Friday: 8am-5pm
- Closed for holidays; see schedule at right.
Contact Options:
Consultation and Training
ATS Instructional Designers (IDs) are also available for individual consultations or group training by request:
Our Multimedia Team provides services and consultation to CSULB faculty and staff such as video and audio production, lecture capture and recording on the Learning Glass, and photography.
Open Hours:
- Monday-Friday: 8am-5pm
- Closed for holidays; see schedule at right.
Contact Options:
- Email: ats-multimedia@csulb.edu
ATS provides Qualtrics consultation and training to CSULB faculty and staff.
Open Hours:
- Monday-Friday: 8am-5pm
- Closed for holidays; see schedule at right.
Contact Options:
- Email: ats-qualtrics@csulb.edu
- Web: Qualtrics
The Software Depot supports CSULB faculty, staff, and students by providing access to software licensed by the university. Contact Software Depot for questions related to software downloads, installation, and accounts.
Open Hours:
- Monday-Friday: 8am-5pm
- Closed for holidays; see schedule at right.
Contact Options:
- Email: ats-depot@csulb.edu
- Web: Software Depot
The Student Perceptions of Teaching (SPOT) team provides students with an anonymous evaluation questionnaires for each of their courses based on the professor's performance.
Open Hours:
- Monday-Friday: 9am-5pm
- Closed for holidays; see schedule at right.
Contact Options:
- Phone: 562-985-5858
- Email: ats-survey@csulb.edu
- Web: SPOT
- Please submit our support form, and we will get back to you promptly!
