Contact
Academic Technology Services is located in the AS Building, Room 120 [map] and open for walk-ins from 8am-6pm, Monday through Friday.
The ATS BeachBoard Support desk provides technical solutions for CSULB faculty, students, and staff using BeachBoard.
Contact Options
- Join Virtual Support:
- Visit ATS Zoom Room or,
- Dial in at 1-669-900-6833; use meeting ID number: 5626601797 and press #.
- Phone: 562-985-4530
- Email: beachboard@csulb.edu
- Web: A-Z Beachboard Help
Open Hours
- Monday-Thursday: 8am-6pm
- Friday: 8am-5pm
- Holidays: see schedule at right
After Hours
- BeachBoard (D2L) Hotline: Call 877-325-7778 to speak with a D2L Brightspace technician. Open 24/7.
- Chat support is also available once logged into BeachBoard. Open 24/7.
The ATS Canvas support desk provides technical solutions for CSULB faculty, students, and staff using Canvas.
Contact Options
- Join Virtual Support:
- Visit ATS Zoom Room or,
- Dial in at 1-669-900-6833; use meeting ID number: 5626601797 and press #.
- Phone: 562-985-4530
- Email: canvas@csulb.edu
- Web: Canvas at the Beach
Open Hours
- Monday-Thursday: 8am-6pm
- Friday: 8am-5pm
- Holidays: see schedule at right
After Hours
- Canvas Phone Hotline: Call 562-247-3970 to speak with an Instructure-Canvas technician. Open 24/7.
- Chat support is also available with the team at Canvas. Open 24/7.
Classroom Support Services (CSS) maintains university-supported classrooms, learning spaces, and the Innovation Space labs.
CSS also checks out classroom equipment and Mobile Teaching Kits. Ask about easy equipment pick-up and return using our on-campus locker locations.
Open Hours:
- Monday-Thursday: 7:30am-10pm
- Friday: 7:30am-6:30pm
- Holidays: see schedule at right
Contact Options:
- Phone: 562-985-4962
- Email: ats-css@csulb.edu
- Web: Classroom Support Services
ATS Instructional Designers support faculty in the use of technology to deliver dynamic and engaging learning experiences for students.
Open Hours:
- Monday-Thursday: 8am-6pm
- Friday: 8am-5pm
- Holidays: see schedule at right
Contact Options:
- Virtual: ATS Zoom Room
- Phone Support Via Zoom: Call 1-669-900-6833; use meeting ID number: 5626601797 and press #.
- Email: ats-instructionaldesign@csulb.edu
- Web: Instructional Design Services
Our Multimedia Team provides services and consultation to CSULB faculty and staff such as video and audio production, lecture capture and recording on the Learning Glass, and photography.
Open Hours:
- Monday-Friday: 8am-5pm
- Holidays: see schedule at right
Contact Options:
- Email: ats-multimedia@csulb.edu
ATS provides Qualtrics consultation and training to CSULB faculty and staff.
Open Hours:
- Monday-Friday: 8am-5pm
- Holidays: see schedule at right
Contact Options:
- Email: ats-qualtrics@csulb.edu
- Web: Qualtrics
The Software Depot supports CSULB faculty, staff, and students by providing access to software licensed by the university. Contact Software Depot for questions related to software downloads, installation, and accounts.
Open Hours:
- Monday-Friday: 8am-5pm
- Holidays: see schedule at right
Contact Options:
- Email: ats-depot@csulb.edu
- Web: Software Depot
ATS administers the campus-wide Zoom account and can assist with technical issues and questions for CSULB faculty, students, and staff.
Open Hours:
- Monday-Thursday: 8am-6pm
- Friday: 8am-5pm
- Holidays: see schedule at right
Contact Options:
- Virtual: ATS Zoom Room
- Phone Support Via Zoom: Call 1-669-900-6833; use meeting ID number: 5626601797 and press #.
- Email: zoom@csulb.edu
- Web: CSULB Zoom Support
