Contact
Academic Technology Services is located in the AS Building, Room 120 [map]. For open hours, please refer to the services below.
All ATS services are closed during campus holidays; see schedule at right.
ATS provides technical solutions for CSULB faculty, students, and staff using Canvas.
Canvas Support Open Hours:
- Monday-Friday: 8am-5pm
- Saturday-Sunday: Closed
After Hours Support
Connect with the Canvas-Instructure team 24/7:
- Phone Hotline: 562-247-3970
- Chat online
- Visit the HELP menu on your Canvas account for more support resources.
Contact Options
- In-Person: AS Building, Room 120 [map]
- Live, Virtual Support:
- Connect: Virtual Support Room or,
- Dial into Zoom Room: 1-669-900-6833;
Type in Meeting ID#: 496 989 3894 then press #
- Phone: 562-985-4530
- Email: canvas@csulb.edu
- Web: Canvas at the Beach, or Canvas-Instructure
Classroom Support Services (CSS) maintains university-supported classrooms and assists with technical equipment issues.
Service Hours
Fall/Spring Semesters:
- Monday-Thursday: 8am-8pm
- Friday: 8am-5pm
- Saturday-Sunday: Closed
Summer (May 26-August 22):
- Monday-Thursday: 8am-5pm
- Friday-Sunday: Closed
Contact Options:
Phone: 562-985-4959
Email: ats-css@csulb.edu
Web: Classroom Support Services
Please note: Walk-in support is no longer available; please email, call, or use our Online Request Form to reserve equipment.
Contact Campus Software for questions related to downloads, installation, and accounts related to software licensed by the university.
Service Hours:
- Monday-Friday: 8am-5pm
- Saturday-Sunday: Closed
Contact Options:
- Email: CampusSoftware@csulb.edu
- Web: Campus Software
The Horn Center Open Computer Lab is open to all CSULB students, regardless of degree program or area of study.
Service Hours
Fall/Spring Semesters:
- Monday-Thursday: 8am-8pm
- Friday: 8am–5pm
- Closed Friday-Sunday
Summer:
- May 19-30: 8am-5pm., Monday-Friday
- June 1-August 25:
- 8am-6pm, Monday-Thursday
- Closed Friday-Sunday
Contact Options:
Phone: 562-985-2303
Email: Derek Williams, Manager, derek.williams@csulb.edu
Web: Horn Center
ISPACE provides cutting edge technology equipment and spaces for students, faculty, and staff.
Service Hours
Fall/Spring Semesters:
- Monday-Friday: 8am-5pm
- Monday-Thursday: 5pm-8pm (by appointment only)
- Saturday-Sunday: Closed
Summer 2025:
- May 19-Sept. 1: 8am-5pm., Monday-Friday
- Saturday-Sunday: Closed
Contact Options:
Visit: University Library, Lower Level
Phone: (562) 985-8224
Email: i-space@csulb.edu
Web: ISPACE
ATS Instructional Designers (IDs) support faculty to deliver dynamic and engaging learning experiences for students using the latest technology. Meet our team!
Service Hours:
- Monday-Friday: 8am-5pm
- Saturday-Sunday: Closed
Contact Options:
Consultation and Training
ATS Instructional Designers (IDs) are also available for individual consultations or group training by request:
Our Media team provides services and consultation to CSULB faculty and staff such as video and audio production, lecture capture, photography, and recording on the Learning Glass.
Service Hours:
- Monday-Friday: 8am-5pm
- Saturday-Sunday: Closed
Contact Options:
- Email: ats-multimedia@csulb.edu
- Web: Media Services
ATS provides Qualtrics consultation and training to CSULB faculty, staff, and students.
Service Hours:
- Monday-Friday: 8am-5pm
- Saturday-Sunday: Closed
Contact Options:
For an in-person consultation, please schedule an appointment via email before visiting the office.
- Email: ats-qualtrics@csulb.edu
- Web: Qualtrics
The Student Perceptions of Teaching (SPOT) team coordinates the student course evaluation process at CSULB.
Service Hours:
- Monday-Friday: 9am-5pm
- Saturday-Sunday: Closed
Contact Options:
- Phone: 562-985-5858
- Email: ats-survey@csulb.edu
- Web: SPOT
- Submit a Support Request
