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Graduate Mission, Vision, Values, Competencies, & Learning Outcomes

The Master of Science degree in Health Care Administration (MSHCA) at CSULB is one of four CAHME accredited programs in California. Launched in 1984 and got accredited since 2004, the MSHCA at CSULB is the only place that offers both residential (traditional) and executive (accelerated) programs in California. The accelerated program is designed for mid-level working professional who are seeking for professional growth and career advancement in health care industry. The traditional program is designed for new undergraduates, beginning health care professionals, and international students who interested in pursuing managerial positions and careers in health care industry. 

Both traditional and accelerated programs can be completed in just two years of study. The curriculum consists of forty-five (45) units of course work taught in a variety of modality: online, face-to-face, or hybrid. Required courses cover the essential functions of management and critical aspects of the US health care system. Electives, tailored to students' learning goals, include courses in health care site specialization and other academic disciplines.

Mission

The Health Care Administration Graduate Program mission is to prepare students for executive leadership and management in the healthcare field. Our comprehensive program employs current professional knowledge, fosters innovations and ethical practices, promotes research, and embraces inclusivity.

Vision

Our vision is to be a premier Health Care Administration Graduate Program cultivating leaders to transform healthcare systems.

Values

  • Ethical behavior: Maintain professional and ethical practices in our teaching and research. 
  • Diversity: Commitment to serve the needs of the entire population, addressing barriers and disparities, and embracing and promoting a culture that encourages and celebrates diversity to create optimal learning experiences for our students and faculty.
  • Collaboration: Continue to build relationships across disciplines and the communities we serve.  Teamwork and collaboration are important aspects of the coursework.
  • Leadership: Foster the next generation of future leaders who have a strong sense of self-awareness has the ability to work effectively with others and who are civically and socially engaged.
  • Global Perspectives: Educate professionals in a global perspective for health care practice with individuals, families, groups, and communities

Competencies 

Communication and Relationship Management

  • Relationship Management
  • Communication Skills
  • Facilitation and Negotiation

Leadership

  • Leadership Skills and Behavior
  • Organizational Climate and Culture
  • Communicating Vision
  • Managing change

Professionalism

  • Personal and Professional Accountability
  • Professional development and lifelong learning
  • Contributions to the community and profession

Knowledge of the Healthcare Environment

  • Healthcare systems and organizations
  • Healthcare personnel
  • The Patient’s perspective
  • The Community and the environment

Business Skills and Knowledge

  • General management
  • Financial management
  • Human resource management
  • Organizational dynamics and governance
  • Strategic planning and marketing
  • Information Management
  • Risk management
  • Quality improvement

Program Learning Outcomes 

Upon completion of the Masters in Health Care Administration, students will:

1. Communication and Relationship Management: Acquire the ability to communicate clearly and concisely with internal and external customers, establish and maintain relationships, and facilitate constructive interactions with individuals and groups.

2. Leadership: Develop the ability to inspire individual and organizational excellence, create a shared vision and successfully manage change to attain the organization’s strategic ends and successful performance.

3. Professionalism: Align personal and organizational conduct with ethical and professional standards that include a responsibility to the patient and community, a service orientation, and a commitment to lifelong learning and improvement.

4. Knowledge of the Healthcare Environment: Demonstrate understanding of the healthcare system and the environment in which healthcare managers and providers function.

5. Business Skills and Knowledge: Apply business principles—including General Management, Financial Management, Human Resource Management, Organizational Dynamics and Governance, Strategic Planning and Marketing, Information Management, Risk Management, Quality Improvement, and Patient Safety—to the healthcare environment.