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Transcripts - Former Students/Alumni

ATTENTION:  CSULB continues to offer transcript services. Given the current situation with COVID-19, we recommend requesting electronic transcripts now more than ever. See below for more information and further instructions.  If you graduated or attended prior to Fall 1988, your transcript is not available in electronic format; therefore, processing time may take longer than usual (1-2 weeks), including Federal Express options.

California State University, Long Beach is happy to announce that all transcripts are ordered online now and you can receive your electronic transcript almost instantaneously! Enrollment Services no longer processes transcript requests. The new online service offers you faster service and delivery options.

Ordering Overview
California State University, Long Beach has appointed Credentials Solutions as the designated agent for processing and sending official transcripts through an encrypted and secure service on behalf of California State University, Long Beach.  This system can accept an order for up to 5 transcripts to be sent to 5 different recipients. If you need to send more than 5 transcripts or have more than 5 recipients, you will need to submit multiple orders. At the completion of each order you will have the option to return to the beginning of the process and enter another order. In most cases, you will only have to enter the information that is different than in the previous order.

Additionally, you can request degree verifications for other purposes such as employment and military requests or affinity discounts for insurance. CSULB alumni will most often use the official transcript as the primary document for degree verification. However, the services of the National Student Clearinghouse are also available to students and alumni who prefer degree verification documents without the detail found on transcripts.  See Degree Verification below for more information.


Ordering Transcripts

Steps to Order:

  • Turn off your pop-up blocker
  • Have your CSULB campus ID ready, (If you cannot remember your campus ID number,  you can use your social security number in it's place. If you do not have a social security number, you can enter 111223333 in the social security number field).
  • Have your debit or credit card ready for payment
  • Have the recipient’s address available


Official Transcripts:
California State University, Long Beach is now offering transcripts in an electronic.pdf format.  You can send E- transcripts to any valid email address (another college or university, third-party recipient or themselves).  As a former student or alum, you can request an E-Transcript anytime and from virtually anywhere using this new service.

Please note: If you graduated or attended prior to Fall 1988, you can still utilize this service to order transcripts but you will not have the ability to order them in an electronic .pdf format.

Electronic transcripts are official transcripts.  If you need your transcript quickly it is highly recommended that you choose the E-Transcript option, as it can take up to 5-7  business days from the day your order is completed for you to receive a printed transcript sent via first-class mail. However, please be aware that when sending an electronic transcript to yourself, it cannot then be forwarded to a different email address. Forwarding an e- transcript makes it unofficial. If your transcript is going to a third party, you should have it sent directly to their email address, this ensures that the transcript will still be considered an official University document.

All Official  transcripts are $12 per transcript.  Payment must be made by debit or credit card. Additional charges apply for paper transcripts delivered via special handling.

Customer Support:
If you have questions about the process or encounter difficulty in entering your order, please contact  Credentials Solutions customer service representatives available from 7:00 am to 8:00 pm on Monday-Thursday and from 7:00 am to 6:00 pm (CST/CDT) on Fridays at 847-716-3005.

Degree Verification

The National Student Clearinghouse is an authorized agent with which CSULB has contracted with for degree verification purposes. There is a nominal charge for the services provided by the Clearinghouse. If you are an employer or background-screening firm requesting this information, please contact the National Student Clearinghouse directly. This service cannot provide verification of your grade point average. If you require your grade point average or additional details, we recommend requesting Official Transcripts.
Phone: 703.742.4200
Fax: 703.742.4239
Mail: National Student Clearinghouse 
13454 Sunrise Valley Drive, Suite 300 
Herndon, VA 20171

Note:  If you are a recent graduate of CSULB, you may still be able to use the degree verification service provided through your SSO (Single Sign-On) Dashboard   Your account remains active for a limited time after you graduate from CSULB.  See Transcripts/Enrollment Verification - Current Students for detailed information on how to access enrollment verification through Single Sign-On.