Library Strategic Plan

Priorities & Associated Goals, 2023-2027

Strategic Priority One:

Invest in organizational and employee growth through a culture of professional development and skill building that embodies the mission of the university.

Goals:

  1. Assess & encourage current skill competency
  2. Create a plan of cross-training and sharing skill sets
  3. Recruit Library personnel with capable & complementary skill sets
  4. Implement & execute training 

Strategic Priority Two:

Enhance the resilience of the building, services, collections, and personnel by pursuing opportunities to expand funding and support sustainable growth.

Goals:

  1. Create a disaster preparedness plan with flow charts for various scenarios, that includes a schedule for regular updating
  2. Create documentation for current library processes with scheduled updating
  3. Create and identify spending priorities under typical, austerity, and windfall budget scenarios
  4. Create a strategic development plan that strengthens relationships with University Relations & Development and the Office of Research and Economic Development

Strategic Priority Three:

Create and support open and inclusive communication pathways that foster and support trust, authenticity, and transparency so that all library voices are valued.

Goals:

  1. Implement a communication network where all personnel have access (e.g. Teams)
  2. Implement an anonymous portal where all personnel can provide feedback, submit ideas, and ask questions of library administration (to be addressed in monthly meetings)
  3. Facilitate interpersonal skills workshops to foster mindful and respectful communication
  4. Increase the frequency of communication between library departments including explaining the “why” of library decisions (cross representation in committees)

Strategic Priority Four:

Be an integral part of the University through collaboration with the campus and our community.

Goals:

  1. Create a liaison team made up of library personnel to participate/coordinate in outreach initiatives
  2. Develop a living/active/current/regularly updated contact list for relevant units in the Division of Student Affairs (Multicultural Center, Student Success Center, ASI, etc.)
  3. Create a campus-wide instruction plan
  4. Develop an annual programming plan of activities, exhibits, and events with input from all library personnel 
  5. Open up reservable spaces for student group meetings

Strategic Priority Five:

Committing to library services and decisions that are influenced by campus community input and data.

Goals:

  1. Analyze existing quantitative data (SpringShare products, database usage, ILL, etc.)
  2. Gather / collect new quantitative data (e.g. LibQual)
  3. Gather / collect qualitative data (focus groups, surveys, usability studies, interviews) 

Strategic Priority Six:

Develop learning spaces that are intuitive and inclusive to foster inquiry and engagement.

Goals:

  1. Study best practices in digital & physical spaces
  2. Assess signage needs (via students)
  3. Conduct usability testing of the website
  4. Conduct usability analysis of physical space

Adopted by Library Administration on March 27, 2023