Deaf & Hard of Hearing Support Services

Deaf and Hard of Hearing students, upon request, can be provided the following support services: Sign Language Interpreters, CART Writers, Note-taking, a Parking Permit for priority parking spaces, Priority Registration, and Disability Management. 


Complete the MyBMAC New Student Application via Single Sign On (SSO) or the BMAC website. Within the application, you can upload your disability documentation. Once your application and disability documentation are submitted and received, BMAC will reach out to schedule a Welcome Meeting with a BMAC specialist.


*You are not officially registered with BMAC until after you have completed your Welcome Meeting. 

Once the New Student Application and disability documentation are received and the Welcome Meeting is completed, approved support services can be requested for each class through MyBMAC. Accommodations for courses must be renewed each semester through MyBMAC. To request an Interpreter or Captioner as accommodations for any campus event (special events, one-time requests, etc.), complete the Bob Murphy Access Center Event Request Form.  


To arrange an appointment with a Deaf & Hard of Hearing Support Services staff member, call: Voice (562) 985-5426 or Videophone (562) 286-6671 Currently, all appointments are held virtually on Zoom. 


  • How to Navigate MyBMAC:
    ASL MyBMAC Instructional video: (Content coming soon) 
  • Working with ASL interpreters in a remote setting (Content coming soon) 
  • Working with CART Writers in a remote setting (Content coming soon) 
  • Zoom Tutorial (PC, Mac, iPad)  


Frequently Asked Questions (FAQs)  


  1. Complete the New Student Application via Single Sign On (SSO) or BMAC website and provide disability documentation. 
  2. Once the application and disability documentation are received, BMAC will reach out to schedule a Welcome Meeting with the Deaf & Hard of Hearing Specialist. 
  3. After the Welcome Meeting is completed, you are officially registered with BMAC and accommodations can be selected for each class through the MyBMAC app on your Single Sign On (SSO). 

  • Documentation of your disability can be submitted in the form of a letter from a doctor or mental health professional. BMAC’s Guidelines for Documentation provides detailed information for acceptable documentation. 
  • The BMAC Disability Verification Form can be downloaded and given to your medical professional. This is one option for providing disability documentation. 

  • Please fill out the Bob Murphy Access Center Event Request Form with all event-related information and submit your request. 
    • This form is specific to requesting ASL Interpreting, Real-Time Captioning, and other disability-related accommodations for meetings and events outside of class. While BMAC will endeavor to fulfill all received requests, last minute requests may not be fulfilled. For large events, please provide 2+ weeks' notice. 


  • Yes. As stated on the AIM Center webpage on captioning, "In accordance with Americans with Disabilities Act (ADA), Section 504 and 508 of the Rehabilitation Act of 1973, and the Accessible Technology Initiative (ATI), all instructional media such as films, videos, recorded lectures, presentations with audio and/or any digital content posted to BeachBoard, must have captions if an individual who is deaf or hard of hearing is enrolled in the course and needs access to the content as an accommodation. Additionally, audio files such as MP3 files and podcasts need transcripts."  
  • CSU Guidelines: In accordance with the Chancellor’s Office Captioning Prioritization Guidelines and Executive Order 1111 the CSU must “make its programs, services, and activities accessible to students, faculty, staff, and the public, with disabilities. This includes, but is not limited to, multimedia programs and services as well as multimedia materials.” 

  • The AIM Center Captioning Services webpage has thorough information and resources on captioned media including, but not limited to, how to submit requests and how to caption media yourself. 
  • Contact the AIM Center for captioning requests at