Contact Financial Aid and Scholarships
Before submitting a ticket or making an appointment, use the Ask Elbee Chatbot in the bottom right corner of your screen. Elbee is available 24/7 and can answer frequently asked questions related to Admissions; Financial Aid and Scholarships; and Student Records.
Our general office hours are Monday - Friday 9:00 a.m. - 5:00 p.m, with closures on designated University Holidays.
The deadline to submit the 2024-2025 FAFSA/CADAA forms is May 2. The U.S. Department of Education is experiencing high volumes of calls for students seeking support with the FAFSA. Review the FAQs below and learn more about FAFSA Simplification for support.
The priority deadline for the 2024-2025 academic year is May 2, 2024. Keep in mind that students may not be eligible for certain types of aid if they submit an aid application after the priority deadline (such as CSULB or California state-funded aid) but are still encouraged to apply. While students should apply for aid as soon as possible, the final deadline to apply for aid for the 2024-2025 academic year is June 30, 2025.
All students who have submitted a 2024-2025 FAFSA are currently "in review." No action is needed as long as you received a confirmation email that your FAFSA was submitted.
New FSA users who request a StudentAid.gov account and cannot validate their identity using the knowledge-based questions (as generated by TransUnion), may still complete the manual process to validate their identity.
As of April 30, 2024 you will not need to wait for identity (for yourself or a family member) to be validated before submitting your FAFSA or CADAA. This means students or family members who do not have an assigned SSN may still submit their FAFSA/CADAA forms.
As of April 30, 2024 students or family members who do not have an assigned SSN may still submit their FAFSA/CADAA forms. Identity validation does not need to be fully completed before using an FSA account username and password to access and complete the 2024-2025 FAFSA.
Individuals awaiting the results of the identity validation process may use their StudentAid.gov account immediately.
FAFSA Submission Summaries (FSS) and FAFSA corrections are expected to be available sometime in late March. Until then, no action is needed as long as you received a confirmation email that your FAFSA was submitted. The U.S. Department of Education will send out updates when these tools are available.
It is expected that CSULB will receive student aid data from the U.S. Department of Educationbeginning in late March. Please see below for anticipated processing windows:
- Newly-Admitted Students: Processing will begin in April and aid packages will be sent out shortly after.
- Current Students: Processing will take place during the spring semester and aid packages will be sent out shortly after the spring semester ends.
First, view the U.S. Department of Education's Tips for Preparing to Fill out the 2024-2025 FAFSA.
While the U.S. Department of Education is the best source to help you with your individual FAFSA, you may seek general advice and support from CSULB's Financial Aid and Scholarships team using the opportunities featured at the bottom of this page. Please be aware you may experience long wait times due to high call volumes.
Students interested in support with the California Dream Act Application (CADAA) may connect with CSULB's Dream Success Center.
Ready to connect with CSULB's Financial Aid and Scholarships team? Explore opportunities to connect below:
Whether you have a question about the financial aid application process, eligibility, scholarship requirements, or regarding your unique awards, you may submit a help ticket to connect with the Financial Aid and Scholarships team.
Submit a Help Ticket
For general questions or to drop off documents, visit the Beach Central Intake Windows on the first floor of Brotman Hall. Appointments are highly encouraged but not required.
California State University, Long Beach
Enrollment Services
1250 Bellflower Blvd.
Long Beach, CA 90840
Schedule an Appointment with the Beach Central Intake Windows
For the latest information on our campus COVID-19 policies, including use of face coverings while indoors and in offices, visit csulb.edu/covid-19.
If you are a current or newly-admitted student with specific questions about your financial aid and/or scholarships, CSULB has a knowledgeable team of Financial Aid and Scholarships representatives who are available to meet with you in-person or virtually to discuss your case. Appointments can be made through Beach Connect.
Schedule an Appointment
Schedule an appointment by logging in to your CSULB SSO and selecting the Beach Connect app.
If you have any supporting documents related to your case, please have them ready for your appointment.
In-person Financial Aid and Scholarships appointments take place in Brotman Hall on the second floor in room BH-201.
Phone:
For general questions, call us via Beach Central 562.985.5471 (Option 4). Office hours are Mon. - Fri. 9:00 a.m. - 5:00 p.m.
Mobile App:
Download the Beach Connect mobile app to schedule advising appointments, book tutoring sessions, connect with Beach Central (support with Admissions; Financial Aid and Scholarships; and Student Records), and more. Plus, check for registration holds, get important deadline reminders, and explore academic support resources.
