For the majority of students enrolled in classes, accepted financial aid will automatically be credited to student bills 10 days prior to the start of classes – each semester.
In order for your financial aid to be released (or disbursed for payment of university-related charges), you must:
- Have an Award Summary that contains “Official” awards, as opposed to estimated awards
- Have Accepted the Awards on Your Award Summary
- Complete your To-Do List on MyCSULB
- Loan borrowers – complete the required loan steps for new borrowers
- Enroll in classes
- Be maintaining Satisfactory Academic Progress (SAP)
If your Award Summary still shows a Temporary Fee Deferment, or no awards are displayed, review the items on your To-Do List and take action as soon as possible. If you have any questions on outstanding items, contact our office during regular business hours.
If your Award Summary has been finalized, but you have not accepted your awards on MyCSULB, your financial aid will not be released. Be sure to accept your awards so that the funds are able to be applied towards your charges.
Pending Financial Aid & Registration Charges
Pending Financial Aid is the amount of aid CSULB expects to credit to your student account; it is displayed on MyCSULB (and your bill) so that you can see how much aid is anticipated for the semester, and how much you will need to pay toward your account balance.
Once you register for classes your tuition and fee charges for the semester will be added to your account. Tuition & fees are typically due prior to when financial aid can be released; however, if you qualified for a temporary fee deferment (for the Fall semester), or if your award summary has been finalized, your awards will show as Pending Financial Aid and will postpone (or defer) the required payment of your fees until your aid can be released.
- If your pending financial aid is greater than your tuition and fee charges, you do not need to make any payment towards your tuition and fees prior to your aid being released.
- If your pending financial aid does not fully cover your tuition and fees, you must pay the difference out of pocket by the fee payment deadlines to avoid being dropped from your classes.
- If you have signed up for an installment plan – you are still required to make any payments that are due until your financial aid is released. Pending financial aid does not defer your installment plan payments.
If you have not been awarded financial aid, or have no pending aid displayed, by your fee payment deadline, you will need to contact Student Financial Services to make payment arrangements and avoid cancellation of your classes.
Note for Current CSULB Students:
If you qualified for a temporary fee deferment (for the Fall semester), the deferment will show as Pending Financial Aid and will postpone (or defer) the required payment of your fees until your aid eligibility can be determined after SAP is run.
The temporary fee deferment does not automatically pay your fees; it only delays the payment.
Fee Deferments are only temporary credits and do not relieve you of the obligation to pay. Deferments made in anticipation of financial aid are not promises of aid; if you do not complete the financial aid process, or are found to be ineligible for aid, you will be responsible for paying the full account balance by the payment deadline.
When Aid is Released
Most financial aid funds are released to Student Financial Services – and applied toward any outstanding university-related charges (including any installment plans). The primary (or first) possible date funds can be released is 10 days prior to the first day of classes – each semester.
Primary Release Date of Aid (Grant, Loan, CSULB Scholarship Aid)
August 16, 2019
January 11, 2020
After the above dates, financial aid is released on a nightly basis throughout each semester.
Aid That May Be Delayed / Follows a different release schedule
Some aid programs follow a different release schedule, or may require funds be released after the above dates.
- CSULB Scholarships – Stipend Payments Only
CSULB Scholarship – Stipend Payments are released on the 20th of each month. To see the release dates of your Stipend, click on the View Scheduled Disbursement Dates link on your Award Summary screen in MyCSULB
- Non CSULB Scholarships
Release of funds varies – based on when CSULB receives check from the scholarship agency.
- Once CSULB receives your scholarship check, funds for the semester will be released to Student Financial Services for processing. If there are no outstanding CSULB charges on your account, funds will be issued to you through e-Refund.
- NOTE: The earliest scholarship funds can be released is the “primary” aid release date for each semester; funds cannot be released prior to this date – regardless of when funds are received.
- Federal Work-Study
Award must be earned. Release of funds follows the CSULB payroll calendar.
- Private Loans
Funds from private loans is dependent upon when loan funds are received from the lender.Once funds have been received at CSULB, they will be released to Student Financial Services for processing.
How Financial Aid Pays Your CSULB Charges
When your financial aid is released to Student Financial Services, your awards are applied towards any CSULB charges that are on your account for the semester:
Key Items to Remember:
- Awards offered are based on full-time enrollment (12 units per semester).
- If you are enrolled in less than 12 units at the time your funds are released, your award amounts may be adjusted. Review the award information and impact of enrollment on Types of Aid for more details.
- If your financial aid does not pay all tuition and fees, or is cancelled, you will be responsible for the remaining charges. If the remaining charges are not paid by the fee payment deadline, you may be charged a late fee.
For details on how to review your CSULB charges and payment due dates on MyCSULB, refer to our myCSULB Financial Aid Information page.
Receiving Your Money (Financial Aid Disbursement)
Once your financial aid has been applied toward your CSULB charges (including installment plans), any remaining funds will be issued as a Financial Aid Disbursement (refund).
You will receive an email from Student Financial Services once your refund has been issued. Additionally, on MyCSULB, when you see a transaction posted on your student account that reads Financial Aid Disbursement, you will know your refund has been generated.
It takes up to 3 business days from the date of your Financial Aid Disbursement for the funds to show in your bank account. Be sure to sign up for eRefund as this is the fastest, and most secure, way to receive your funds. Review the eRefund Guide for instructions on signing up for eRefund.
A Few Important Notes About Refunds
- If your parents are borrowed through the Parent PLUS Loan program, excess funds will be issued as a check and mailed to the parent borrower.
- Not cashing a refund check does not cancel any loans you have been awarded. Contact our office for details on how to cancel your loans.
- If you made a payment on your CSULB charges prior to your financial aid awards being released, and your financial aid would have been sufficient to cover your charges, you will receive a refund of your payment; however, there is usually a 3 – 4 week processing time involved in issuing refunds of payments. For more details, contact Student Financial Services.
- If charges are added to your account after your refund has been issued, you are responsible for paying the charges.
CSU Long Beach provides financial aid refunds through a secure, automated deposit directly to your checking or savings account. This process is called eRefund, and all financial aid recipients are required to enroll.
If you are not currently signed up for eRefund, please visit MyCSULB to complete the process (which usually takes less than 3 minutes). You will need to have your Account Number as well as your Account Routing Transit Number, both of which can be located on your check or savings deposit slip.
For more information on the eRefund enrollment process, including screen shots, refer to our myCSULB Financial Aid Information page.
PLEASE NOTE: If you do not sign up for eRefund, a check will be sent to the address on file with the university by regular mail. It normally takes at least 10 to 15 business days for postal delivery of your refund check. eRefund is a much timelier and secure method as funds are typically available in your bank account within 48 – 72 hours.
Be Prepared - You May Need Money Before Your Receive Your Disbursement
Remember to bring enough money with you at the beginning of each semester to pay your expenses until financial aid funds are released.
- Be aware of your direct university costs for tuition, fees, and campus housing.
- Be sure that your financial aid, which includes student and parent loans you have activated, is enough to pay those direct costs.
We recommend having enough money set aside to get you through the first week of classes – in the event of a delay in receiving your disbursement. Typical expenses include:
- Personal Expenses
What Delays Release of Funds
Release of your financial aid is dependent upon your financial aid file status and your enrollment. If your file is not complete in time for the first possible release of funds – we will release your awards once your file has been completed (and reviewed), all items on your To-Do list have been cleared, and you have registered for your classes (half-time status is required for financial aid to disburse).
The following are examples of reasons your aid may not be disbursed as scheduled:
- Outstanding items on your To-Do list in your MyCSULB. Please review your To-Do List to make sure that you do not have any outstanding documents being requested from you.
- Enrollment: The amount of credits that you are enrolled in may prevent your financial aid from being released. Your financial aid awards are based on your eligibility and need, as well as specific unit requirements for each award. Please review the Types of Aid page for more information.
NOTE: Wait-listed classes do not count in your enrollment status for disbursement of financial aid. Once your enrollment in a class is “Official,” the class will factor into your enrolled units for financial aid purposes.
- CSULB Scholarships: Certain types of scholarships will not be released directly to your student account. For example, some bookstore scholarships will be posted on your Award Summary with your other financial aid awards, but funds are made available through a separate process. Contact the department that awarded your Book Scholarship for details.
- CSULB Scholarship Stipends: Stipends are released on the 22nd of each month. To see the release dates of your Stipend, click on the View Scheduled Disbursement Dates link on your Award Summary screen in MyCSULB
- Non-CSULB Scholarships are dependent upon when funds are received by the university.
- Private Loans are dependent upon when CSULB receives the loan funds from the lender.
- Study Abroad:
- Programs that begin on – or before – the CSULB semester start date: Aid will be released on the primary aid release date.
- Programs that begin after the semester start date for CSULB: Aid will be released to Student Financial Services on the actual first day of classes for your program.
- SAP Status: Financial aid recipients are expected to make reasonable and timely academic progress toward their declared program objective (degree, credential or certificate) each semester in order for financial aid to be released. Once you have been enrolled for at least one semester in your degree program, your SAP Status will be reviewed at the end of each semester prior to releasing, or awarding, any additional aid.
- If you are on Financial Aid Warning, Financial Aid Probation, or are following an Academic Plan as part of an approved SAP Appeal, there may be a delay in your aid being released – until your continued eligibility can be confirmed.
- If you are not meeting SAP, your financial aid will not be released.
After you have been enrolled for at least one semester at CSULB, you can view the details of your latest SAP evaluation through MyCSULB.
Review the "View SAP Status for Financial Aid" guide for details on how to navigate to, and understand, your SAP for Financial Aid screen.