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How-To Guides

Your MyCSULB Student Center provides an easy way to access, view, and manage your student account information online. To learn more about your student account, login to the Single-Sign On Portal.

How To View Your Student Charges

Step 1:
Select the "Account Inquiry" link below the "Finances" section of the Student Center.

Sign-up portal

Step 2:
Click on one of the five tabs (summary, activity, charges due, payments, and pending aid) you wish to view. The “summary” tab displays summarized charges, payments, pending financial aid and due charges by term.
Student Account Summary Page

Step 3:
The "activity" tab lists all payments, charges, financial aid and refunds posted by date range and or term(s).
Student Account Activity Tab

Step 4:
The "charges due" tab displays a summary of unpaid charges by due date.
Student Account Charges Due Tab

Step 5:
The "payments" tab lists all payments including financial aid posted on your account by date range.
Student Account Payments Tab

Step 6:
The "pending aid" tab can be viewed by one or all terms.
Student Account Pending Aid Tab

How to Pay Your Fees

Step 1:
Select the "Make a Payment" link below the "Finances" section of the Student Center.
Make a Payment Under Finances Section

Step 2:
Click on the "Make a Payment" button

SFS Step 2 Make a Payment

Step 3:
Select Make a payment
Select Make a Payment

Step 4:Enter the amount you would like to pay. To pay the full balance due on a given due date, click the Balance button.  To modify the amount, enter the amount you wish to pay in the Amount field. If you need to restrict your payment towards a specific charge, such as an Installment Plan Payment or Housing Payment, you may select those options in the lower half of the screen. When you have selected all items you would like to pay, click Continue.


Enter Amount

Step 5:

Select a Payment Method. If you have saved previous payment information, you can select that form of payment, or you can enter a new credit or debit card, or a new bank account.

Select Payment Method

To pay with a new credit or debit card, enter the following information, then click Continue:

  • Card number
  • Expiration date
  • Security code
  • Zip/Postal code

Enter Credit Card Information

To pay with a new bank account, enter the following information, then click Continue:

  • Account holder name
  • Account Type (checking or savings)
  • Routing transit number
  • Banking account number
  • Confirm banking account number
  • Bank account nickname (optional)

 

Enter bank information

 

Step 6:
Confirm your information and pay. Enter your email address. To change the payment amount or the payment method, you can click on the “Change” hyperlinks to go back to the previous pages. Otherwise, confirm your payment information and click on Pay.
Confirm Payment information

You will see a green check mark when your payment is successful. A receipt will be emailed to the email address you provided.

Successful Confirmation

 

How to Pay Your Fees With Foreign Currency

Step 1:
Select the "Make a Payment" link below the "Finances" section of the Student Center.

Make a Payment Selection

Step 2:
Click on the "Make a Payment" button


SFS Step 2 Make a Payment from Foreign Currency

Step 3:
Select Make a payment.


SFS Step 3 Foreign Currency

Step 4:
Enter the amount you would like to pay. If you have outstanding charges, the full amount due will already be populated for you. To modify the amount, enter the amount you wish to pay in the Amount field. If you need to restrict your payment towards a specific charge, such as an Installment Plan Payment or Housing Payment, you may select those options in the lower half of the screen. When you have selected all items you would like to pay, click Continue.

SFS Step 4 Foreign Currency

 

Step 5:
Select payment method Foreign Currency and click Continue. You will be taken to a Western Union website to complete your transaction.

SFS Step 5 Foreign Currency

Step 6:
On the next page, select the country from which the payment will be made, then click "Get a Quote."

SFS Step 6 Foreign Currency

Step 7:
Choose a way to pay by selecting one of the payment options below and click "Select."

SFS Step 7 Foreign Currency

Step 8:

Fill out the required fields pertaining to the student and click "Next."

SFS Step 8 Foreign Currency

 

Step 9:
Next, provide the payer information. Select "Someone else" if anyone other than the student will complete the transaction, then select the relationship to the student. Complete the payer information fields and click "Proceed to Payment."

Provide Payer Information

Step 10:
Once the transaction has been submitted, click "Print Instructions." The link will include the bank account and SWIFT information that must be provided to the bank in order to process the transfer of funds. An email with this information will also be sent to the payee email address provided. Payees will have 72 hours to complete their transaction to secure the conversion rate given at the time.

Below is a sample image of what will be generated for the student. Please note that the bank information generated can vary depending on the country the funds are coming from and that the "Pay Online" option may not be available for some students.

SFS Step 10 Foreign Currency


Sample of Payment Instructions

NOTE: Students can also track their payments through the same site by clicking the "Track Your Payment" link. Input your reference number and select "View Your Payment."

Track Your Payment Information

View Your Payment

Sample of View Payment Screen

How to Sign Up for E-Refund

CSULB students are encouraged to sign up for e-Refund, which electronically deposits any refunds, including financial aid disbursement refunds, directly into your bank account. This is a faster and safer way to receive your funds. The sign-up instructions for all students can be found below.

ENROLL or RE-ENROLL IN E-REFUND

In the Student Center of MyCSULB, click on E-Refund Signup in the Finances Section:

ERefund Signup Selection

Click on E-Refund Signup

Second ERefund Signup Selection

From the Overview page, select the My Account tab

Re-Enroll in ERefund

Under Direct Deposit Refunds, select Sign Up

e-Refund Signup page

Read the Direct Deposit terms and conditions. Check the box “I agree to these terms”. You may choose to print the terms and conditions (optional) by selecting the Print icon at the top right. When you are done, click Continue

Read the Direct Deposit terms and conditions

Select New bank account to enter new banking information. If you have payment methods saved, you can select to use one of those accounts. Then select Continue

Enter Your Banking Information

Enter the following required information (below) and click Continue:

  • Account Holder Name
  • Account Type (Checking or Savings)
  • Routing Transit Number
  • Bank Account Number
  • Confirm Bank Account Number
  • Bank Account Nickname

Account info 1

Account info 2

If you are unsure about where to find your banking information, you can click on either of the Information icons. This will provide you with a sample of where to find account information on a check. If you are still unsure, you can contact your banking institution for instructions.

Account Type

Account and Routing Number

After clicking Continue, review the entered information for accuracy. If you need to make changes, select Change. If the information is correct, select Complete:

Complete Account Setup

You will see a green check mark when the update is successful

Account setup successful

Your account will now be displayed under eRefunds on the My Account page

Account will now show in e-Refund page

Editing or Modifying Existing Account Information

To modify or change the bank account used for eRefunds, select the Edit icon to modify the bank account information.

Agree to Terms When Editing

You will only be able to see the last four digits of the current account used for eRefunds.  To enter a new bank account, or switch to another existing account, click Change. To edit the existing account number used, select the Edit icon to change the information for the current account

ERefund Change

Withdrawing from eRefund

To Withdraw from eRefund, click on E-Refund Signup.

Withdraw from ERefund

On the My Account tab, go to the Direct deposit refunds section and select the Edit icon

Edit ERefund Selection

Select Cancel direct deposit refunds

Cancel Direct Deposit e-Refund

Select Keep It to stay enrolled in eRefunds, or select Cancel direct deposit refunds to withdraw

Select Keep or Cancel Direct Deposit e-Refund

A green check mark will show when the update is successful

A green check mark will show when the update is successful

Your status will now be withdrawn with the prompt Sign Up

Sign-up Withdrawn page

How to Enroll in a Payment Plan

Step 1:
In the Finances section of the Student Center, select "Enroll in Payment Plan" from the "other financial" drop down menu. In this example, $3,419.00 is the amount due.

Enroll in Payment Plan

Step 2:
Select Payment Plan. Click on the radio button under Payment Plans to select the available payment plan. Then click on the “Next” button to continue.

Select Payment Plan

Step 3:
Review Installments - Review installment dates and amounts. Read the note at the bottom marked “Important.” Then click on the “Next” button to continue.

Review Installament Information

Step 4:
Agreement - review installment information, notes and the agreement at the bottom. Click the "Yes" box to agree. Then click on the "Enroll" button to continue.
Agreement Selection

Step 5:
Result - you are now enrolled. Review your installment due dates and amounts. To see charges not covered by the payment plan, click on the "View My Account" button.

Payment Plan Enrollment Confirmation

How to Opt Out of the (SIRF) Student Involvement Representation Fee

Step 1:
Click on the Account Inquiry link under the Finances section of your Student Center.

Select Account Inquiry

Step 2:
Click on the Activity tab.

Select Activity Tab

Step 3:
Click on the information icon next to the SIRF-Student Involv & Repr Fee to learn more about the Student Representation Fee.

Click on i on the SIRF Charge

You can also access more information on the CSSA Website.

sf41

Step 4:
If you choose to ‘Opt Out’ of paying for the Student Representation Fee, click on the ‘OPT OUT’ icon to the right of the fee.

Opt Out Option

Step 5:
Select your Opt Out Reason, then click the Opt Out button.

Select Opt Out Reason

How to view and print Form 1098-T (Tuition Statement)

Step 1:

From the Finances section of the Student Center, click on "other financial…" drop-down menu and choose the "View 1098-T" option.

1098T Select Other Financial

Step 2:

Click the tax year hyperlink to view the 1098-T Form you wish to view, for example, 2017.

Select Tax Year

FERPA Information Release

You can provide consent to allow CSU Long Beach to disclose confidential information from your education records to parents, spouses, or other third parties. In your Student Center, you can specify what information can be released and which individuals are authorized to receive this information. For instructions, review the FERPA Information Release guide.