COVID-19

Latest Updates on Our Response to COVID-19

Information refreshed on June 2, 2020

Summer Session 2020

All courses this summer will be offered online only. Online includes synchronous and asynchronous instruction including some alternative modalities. No hybrid courses needing any face-to-face instruction or in-person activities will be scheduled.

Fall Semester 2020

Fall semester will rely primarily on remote instruction as we continue to monitor and respond to public-health guidance. We are anticipating that some in-person learning and hybrid classes will still be possible through appropriate safety precautions.


Frequently Asked Questions

Academic Planning

How has the university adapted to offering alternative instruction?

The university has an Academic Continuity plan that has provided a framework for offering primarily remote instruction during the pandemic. 

Athletics

Will Beach Athletics teams compete this fall?

No decisions have been reached, but we remain hopeful about the ability of teams to compete this fall.

Building Access

Are university buildings open?

Many buildings on campus have been closed in light of our primarily virtual environment. An online map has been developed to help illustrate specific closure information. 

How can faculty and staff access closed buildings?

If you need the exterior door to a building unlocked, please call the University Police Department (UPD) at 562-985-4101. Please exercise social distancing while the UPD personnel provide this service. Upon leaving the building, please make sure the door latches behind you. We need all of your help to keep our facilities safe and secure.

Is the university cashier open?

The cashier window is open Monday through Thursday from 8 a.m. to noon and 1 to 5 p.m. All of Student Financial Services is available by phone or email Monday through Friday from 8 a.m. to noon and 1 to 5 p.m.

Commencement 2020

Due to the coronavirus pandemic, May 2020's Commencement has been postponed, likely until late fall, when public-health guidance may permit these types of events.

Employment

When will staff return to working on campus?

Those staff members not already working on campus will likely begin to return once “Safer at Home” orders are modified. Human Resources has posted a series of frequently asked questions as a resource.

Does the university offer leave programs if I am unable to work due to COVID-19?

The CSU and the U.S. Department of Labor have implemented COVID-related leave programs that may be available to you. Please contact Staff Human Resources at COVID19-Staff-Info@csulb.edu for more information.

Enrollment

May students defer their admission to a different semester?

No, at CSULB admission is offered for a specific semester. Any change in a student’s plans would require a new application.

Health and Safety

Are there any special procedures required for employees coming to campus?

Should you need to come to campus, enhanced social-distancing protocols went into effect on Thursday, April 16. These new protocols include symptom checks, face masks, and physical distancing.

Housing

Will student housing be available this fall?

We intend to offer student housing, but due to the need for increased social distancing, it is likely that only a portion of our normal residential population will be our residence halls.

Library

When will the University Library reopen?

We are currently assessing options that ensure safety. Use OneSearch and/or Databases to access articles. BeachReach interlibrary loan of electronic articles is available. Link+ and CSU+ Interlibrary Loan is temporarily suspended. 

How can I receive help? 

Student Support Services

Are student-services offices open?

While many physical offices are closed, staff are working remotely and continue to serve students. Consult the website of the office you are wishing to contact for details.

Is Counseling and Psychological Services open?

CAPS is among the offices supporting students remotely and can be contacted by phone at 562-985-4001. Hours for Student Health Services are published on their website.

Is ASI’s Beach Pantry open?

Dates, times, and locations for pop-up distribution events for the Beach Pantry will be posted on BeachBoard. Students must register before attending.

Where can students find more information about the services available to them?

Beyond information on various university webpages, Student Affairs has also created a comprehensive guide to campus and community resources available to you during this time. The guide includes links and phone numbers for food resources, financial resources, housing options, health and well-being resources, and more. Use the table of contents to navigate the 50+ pages of resources available around Southern California. They have also posted information on COVID-19-related resources as well as a reference sheet of Student Affairs programs and services.

Are there any programs that provide financial assistance to undocumented students?

The university has been working to make support available to those who do not qualify for federal CARES Act funds. Contact Student Affairs for more information. In addition, California is providing one-time state-funded disaster relief assistance to undocumented adults who are ineligible for other forms of assistance, including assistance under the Coronavirus Aid, Relief, and Economic Security (CARES) Act and pandemic unemployment benefits, because of their immigration status.

Travel

Is Study Abroad available to students?

Study abroad programs have been suspended through the summer.

May faculty and staff travel on academic and university business?

Consistent with updated guidance from the Chancellor's Office, all international and non-essential domestic travel has been suspended through July 31, 2020. Requests for “essential” domestic travel should be presented to the appropriate dean or division vice-president. If travel is deemed essential, it will be forwarded to the president for final approval.

Tuition and Fees

Will tuition be adjusted for the fall semester?

Tuition is established by the CSU’s Board of Trustees. At this time, there is no type of adjustment planned as instruction is being offered and academic credit is being earned. Of note, at CSULB approximately 77% of the university’s operating funds support compensation for faculty and staff who are working hard to deliver instruction, student services, and related operations.

Will campus-based mandatory fees such as the Student Excellence Fee, health fee, or University Student Union fee be suspended this fall?

No. Charges such as the Student Excellence Fee and health fee provide support to programs that students continue to benefit from, even if those services are, in many cases, temporarily provided remotely. In the case of the USU and its Student Recreation and Wellness Center, while Associated Students, Inc. — an organization separate from the university — may have seen some reductions in day-to-day maintenance costs during our predominately virtual environment, there are ongoing costs related to facility upkeep and staff compensation for programs that continue to run remotely. More importantly, the USU fee, for example, should not be viewed as a usage fee or what's termed a "fee for service." Rather, past student referendums in 1994 and 2007 committed the CSULB student body to make ongoing payments on building projects that have 30-year construction loans. So while the current pandemic temporarily does not allow for use of those facilities for safety reasons, there are payments that must continue to be made. In fact, in the past, students elected to begin paying fees for facilities that had not yet been constructed knowing instead they would benefit Beach students in the future. That obligation continues today. Further, we are proud of CSULB's role as an accessible pathway for social mobility and personal empowerment. Over 71% of Beach students receive some form of financial aid, and over 57% of students have these particular campus-based fees paid in full through their financial aid awards.

WiFi and Technology

Where can students access WiFi?

Students may access campus Wi-Fi in public spaces on campus as long as social distancing is observed. A map of on-campus Wi-Fi coverage is available online

Are laptops available to students?

If a student needs a Chromebook loaned to them, they should call 562-985-5587 (Monday-Friday, 8 a.m.-5 p.m.) or visit Brotman Hall 377 (Monday-Friday, 10 a.m.-3 p.m.).

Is technology support available?

The Technology Help Desk continues to provide support services through emailan online request form, or by telephone at 562-985-4959. Live technology support by phone is available Monday through Friday from 8 a.m. to 5 p.m. After-hours BeachBoard support is available by pressing “0” when reaching the helpdesk voicemail greeting. Service requests via email are monitored throughout the day and after hours. Our Division of Information Technology has created a webpage outlining technology options for working remotely. With increased use of the video-conferencing tool Zoom, it's important to keep in mind some important safeguards to prevent the new phenomenon of Zoom-bombing.