Frequently Asked Questions
MyCSULB is a self-service, online portal that all students can access. You can view your personal information (e.g., phone number, address, emergency contact info), academic record (e.g., test scores & grades), finances (e.g., outstanding balances) and much, much more! Login to MyCSULB via the university's Single Sign-On portal, then click on the MyCSULB icon. If you have any problems accessing Single Sign On or MyCSULB, contact the Technology Help Desk at (562) 985-4959 or email@example.com.
An On-Campus Orientation Workshop Confirmation will be emailed to you at least two (2) weeks prior to your scheduled workshop date.
Didn't receive your On-Campus Orientation Workshop Confirmation? Please check both your personal email AND your BeachMail (FirstName.LastName@student.csulb.edu) accounts. Check your Junk Folder as sometimes it is accidentally re-directed to this folder.
A series of emails from your assigned advising center or department faculty advisor will be sent to you which provide the specific steps for completing your required Advising and Registration Process. Check your BeachMail (FirstName.LastName@student.csulb.edu) AND personal email accounts on a regular for the latest information. One of these emails will list your specific advising date, time and mode (virtual or on-campus), as well as your scheduled registration date, time, and mode (virtual or on-campus).
Didn’t receive these emails? Visit Advising & Registration to find your assigned advising center's website, which provides an overview of your required advising & registration process. You can also obtain their contact information in order to request the emails be sent again.
First-Time/First-Year students (Freshmen) should first visit the college advising center website for the major you want to switch to – visit the Advising & Registration website for a complete list of majors and links to the appropriate advising center website. Then complete and submit the online Change of Major request form found on their advising website. An advising center representative will follow up with you regarding this request and guide you through the rest of your Advising and Registration Process. Finally, contact SOAR to ensure you are in the appropriate orientation workshop date – email firstname.lastname@example.org for assistance.
Transfer students cannot change majors without jeopardizing your admission status. Contact the advising center of the major you’re interested in, as well as visit the Admissions Major Specific Requirements for Transfer Students, Transfer Application Process: Explore & Declare Major, and Changing Major Process websites for additional information.
Are you a NCAA Student Athlete? Contact your Bickerstaff Academic Center (BAC) advisor for guidance on changing your major.
The system will NOT allow you to change orientation workshop dates once you select the Confirm Sign Up button. If you are unable to attend your workshop due to extenuating circumstances, please contact SOAR as soon as possible or within 24 hours of your scheduled workshop date to reschedule. Call 562.985.5515 or email email@example.com for assistance.
- If you have been away from the university for less than two (2) years, you may be exempt from attending SOAR. Please contact SOAR at firstname.lastname@example.org to request an exemption – your request will be reviewed and a decision will be made as quickly as possible.
- If you have previously attended the university and are resuming your studies, you may be required to attend SOAR.
- Students who have been away from for more than two (2) years will be required to complete the Pre-SOAR Canvas Course and attend an On-Campus Orientation Workshop because of the changes to university policies.
On-Campus Orientation Workshops are for registered student-participants ONLY. We cannot accommodate guests in the workshops.
Exception to this policy is for students requiring additional assistance due to a disability. Please complete the SOAR-BMAC Disability-Related Accommodations Request Form to make any necessary arrangements at least five (5) business days prior to your scheduled workshop.
Parents/family members/supporters are encouraged to join the Beach Family Portal and participate in the Parent & Family Orientation program to learn how they can best support their college student.
Purchase a Daily Parking Permit ($15), if you are parking on campus for your orientation workshop, using the Parkmobile App or at a parking pay station located within each parking area. Please park in Lot G5, Lot G6, or in the Pyramid Parking Structure (see map for location). Learn more about Visitor and Student Parking by visiting the Parking and Transportation website.
As for the upcoming semester, non-transferable, virtual student permits can be purchased online via the Online Parking Services portal for those students who will have on-campus courses. Also, please consider Sustainable Transportation like carpooling, riding your bike, or using the campus shuttles.
In order to practice safe, social distancing, Long Beach State has transitioned to an online photo submission process – visit ID Card Services to learn how to submit your photo and obtain your Beach ID Card. Your card is key to accessing a wide range of services/benefits when you are able to come to campus like free admission to athletic events, support from tutorial centers, and access to campus resources/services.
Student interested in on-campus housing can visit the Housing & Residential Life website to start an application. The City of Long Beach offers a variety of housing options from apartments, condos, rooms, and houses. Housing & Residential Life maintains an Off-Campus Housing website that allows students to search for housing vacancies based on the type of housing (apartment, condo, single room, etc.) and location.
First day of classes is Thursday, January 19, 2023.
SOAR is open Monday through Friday from 8:00am to 5:00pm. Please call 562.985.5515 or email email@example.com with your specific question or concern, and be sure to include your Beach ID number (student ID number) so we may quickly access your files and expedite service. Please know your message is important to us and we will respond in 2-3 business days. We thank you in advance for your patience!