Convert your current physical TAP card to a virtual TAP card by following these instructions (iPhone, Android). If you do not have a smartphone, please follow the instructions below for "No Smartphone."

iPhone

1. Obtain a one-time use promo code via the LBT Pass Qualtrics Survey
2. Create or log into TAP account via the TAP App
3. Select the Cards tab
4. Select “Add a TAP Card to Apple Wallet” (only if registering for the first time, if you already have an active TAP account, continue to step 6)
5. Create a nickname for your card and select continue
6. Select “Add Stored Value or Pass”
7. Select “Agency Pass”
8. Select “Long Beach Transit”
9. Select pass (CSULB Go Beach! 30-day or CSULB Go Beach! 150-day) then add to cart
10. On the Cart screen, select your payment method then enter your promotion code and select “Apply” to see the discount. DO NOT CONTINUE TO PURCHASE IF YOU DO NOT SEE THE DISCOUNTED PRICE.
11. The discount will be reflected in the cart, select “Purchase” to complete order.
12. You will be redirected to an order confirmation screen.  Select “Continue”.
13. You will receive a confirmation email with information about contacting TAP should you require any customer service assistance

Video Tutorial: Convert physical TAP card to virtual [iPhone]

Android

1. Obtain a one-time use promo code via the LBT Pass Qualtrics Survey
2. Create or log into TAP account via the TAP App
3. Select the Cards tab
4. Fill in the fields on the Register a TAP Card screen and select “Register”
5. You will be redirected to your newly registered card. Select “Transfer Card to Phone”
6. Follow steps to transfer TAP card. Once the conversion is complete you will receive a “Success” notification. Select “OK” to continue.
7. You will be automatically redirected to your newly converted card. Select “Add Stored Value or Pass”
8. Select “Agency Pass”
9. Select “Long Beach Transit”
10. Select pass (CSULB Go Beach! 30-day or CSULB Go Beach! 150-day)
11. On the Cart screen, select your payment method then enter promotion code and select “Apply” to see the discount
12. Once the discount has been applied, select “Purchase” to complete order
13. You will be redirected to an order confirmation screen. Select “Continue”
14. You will be redirected to your virtual card where you can view your card details, passes, history. 
15. You will receive a confirmation email with information about contacting TAP should you require any customer service assistance

Video Tutorial: Convert physical TAP card to virtual [Android]

No smartphone?

1. Get your physical TAP Card in person at CSULB’s Parking and Transportation Services Office, Monday-Friday from 8 a.m.-5 p.m.
2. Obtain a one-time use promo code via the LBT Pass Qualtrics Survey 
3. Visit the TAP webpage
4. Create an account and input your TAP Card serial number
5. Select the CSULB Go Beach! 150-day or 30-day pass 
6. Add the one-time promo code at checkout to see discounted price
7. Complete your purchase
8. Wait 60 minutes for the pass to be remotely loaded to your card
9. Tap the card on a bus within 30 days of purchase to activate it

You already have a virtual TAP card on your smartphone and just need to complete the purchase of a Go Beach! pass, simply follow the instructions below (iPhone/Android).

iPhone

1. Obtain a one-time use promo code via the LBT Pass Qualtrics Survey
2. Create or log into TAP account via the TAP App
3. Select the Cards tab
4. Your carousel will display your registered physical and/or virtual cards.
5. If you would like to add fare to an existing virtual card, select “Add Stored Value or Pass”
6. Select “Agency Pass”
7. Select “Long Beach”
8. Select pass (CSULB Go Beach! 30-day or CSULB Go Beach! 150-day)
9. On the Cart screen, select your payment method then enter promotion code to see the discount and select “Apply”. DO NOT CONTINUE TO PURCHASE IF YOU DO NOT SEE THE DISCOUNTED PRICE.
10. Select your payment method.
11. The discount will be reflected in the cart, select “Purchase” to complete order
12. You will be redirected to an order confirmation screen.  Select “Continue”
13. You will be redirected to your virtual card where you can see your card details, passes and history.
14. You will receive a confirmation email with information about contacting TAP should you require any customer service assistance

Video Tutorial: Purchase on existing virtual card [iPhone]

Android

1. Obtain a one-time use promo code via the LBT Pass Qualtrics Survey
2. Create or log into TAP account via the TAP App
3. Select the Cards tab
4. Your carousel will display your registered physical and/or virtual cards.
5. If you would like to add fare to an existing virtual card, verify the card is active. If it is not active, select “Download to Phone” and then “Add To This Device”
6. Once your card is downloaded, select “Add Stored Value or Pass”
7. Select “Agency Pass”
8. Select “Long Beach Transit”
9. Select pass (CSULB Go Beach! 30-day or CSULB Go Beach! 150-day)
10. On the Cart screen, select your payment method then enter promotion code and select “Apply” to see discount
11. Once the discount has been applied, select “Purchase” to complete order
12. You will be redirected to an order confirmation screen. Select “Continue”
13. You will be redirected to your virtual card where you can view your card details, passes, history
14. You will receive a confirmation email with information about contacting TAP should you require any customer service assistance

Video Tutorial: Purchase on existing virtual card [Android]

You DO NOT already have an existing TAP card on file (physical/virtual). No problem! Please follow these instructions to get started using TAP today (iPhone, Android or no smartphone)!

iPhone

1. Obtain a one-time use promo code via the LBT Pass Qualtrics Survey
2. Create or log into TAP account via the TAP App
3. Select the Cards tab
4. Select “Add a TAP Card to Apple Wallet”
5. Create a nickname for your card and select continue
6. Select “Stored Value”
7. Choose minimum amount to add (i.e., $1)
8. On the Cart screen, select your payment method. Then, select “Purchase”
9. You will be redirected to an order confirmation screen.  Select “Add to Apple Wallet”
10. Select “Next” on the top right corner on the “Add Card to Apple Pay” screen
11. You will be redirected to your virtual card where you can see your card details, passes and history
12. Select “Add Stored Value or Pass”
13. Select “Agency Pass”
14. Select “Long Beach”
15. Select pass (CSULB Go Beach! 30-day or CSULB Go Beach! 150-day)
16. On the Cart screen, select your payment method then enter promotion code to see the discount and select “Apply”. DO NOT CONTINUE TO PURCHASE IF YOU DO NOT SEE THE DISCOUNTED PRICE.
17. Select your payment method
18. The discount will be reflected in the cart, select “Purchase” to complete order
19. You will be redirected to an order confirmation screen.  Select “Continue”
20. You will receive a confirmation email with information about contacting TAP should you require any customer service assistance

Video Tutorial: Purchase virtual card - no current TAP card [iPhone]

Android

1. Obtain a one-time use promo code via the LBT Pass Qualtrics Survey
2. Create or log into TAP account via the TAP App
3. Select “Add a TAP Card on Your Phone”
4. Create a nickname for your card and select continue
5. Select Stored Value as fare type
6. Choose amount to add (i.e., $1)
7. On the Cart screen, agree to the Terms of Service and select payment method 
8. Select “Purchase” to complete virtual card order
9. You will be redirected to an order confirmation screen. Select “Continue”
10. You will be redirected to your virtual card where you can view your card details, products, and history
11. Select “Add Stored Value or Pass”
12. Select “Agency Pass”
13. Select “Long Beach Transit”
14. Select pass (CSULB Go Beach! 30-day or CSULB Go Beach! 150-day)
15. On the Cart screen, select your payment method then enter promotion code to see the discount and select “Apply”
16. Once the discount has been applied, select “Purchase” to complete order
17. You will be redirected to an order confirmation screen. Select “Continue”
18. You will receive a confirmation email with information about contacting TAP should you require any customer service assistance

Video Tutorial: Purchase virtual card - no current TAP card [Android]

No smartphone?

1. Get your physical TAP Card in person at CSULB’s Parking and Transportation Services Office, Monday-Friday from 8 a.m.-5 p.m.
2. Obtain a one-time use promo code via the LBT Pass Qualtrics Survey 
3. Visit the TAP webpage
4. Create an account and input your TAP Card serial number
5. Select the CSULB Go Beach! 150-day or 30-day pass 
6. Add the one-time promo code at checkout to see discounted price
7. Complete your purchase
8. Wait 60 minutes for the pass to be remotely loaded to your card
9. Tap the card on a bus within 30 days of purchase to activate it