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Cancelled Travel Itineraries

Cancelled travel itineraries paid for directly by the University

  • Conference registration – Credits should be issued back to the instrument used to pay the initial bill. The departments will record the credits back to the same chartfields as the expense.
  • Airline travel -  If you booked thru Giselle’s,  please notify the AP team at Ap-travel@csulb.edu. please include information as to if there will be a penalty accessed by the airlines. Any credit you receive should be good for one year and can be used for your next business trip. A travel claim will need to be filed either at the conclusion of your business trip when the credit is used or at the expiry of the airline credit.
  • Cancelled lodging - Credits should be issued back to the instrument used to pay the initial bill. The departments will record the credits back to the same chartfields as the expense.

Cancelled travel itineraries paid for directly by the employee which have not yet been reimbursed 

If any traveler has paid out of pocket for a business trip in advance, they should make every effort to receive a full refund and have any cancellation fees waived. If you are unsuccessful at having fees waived,  please document your efforts and you may be reimbursed by filing a travel claim.