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How to Join the Queue

Beach Central offers several options for students to get their questions about Admissions, Student Records, and Financial Aid and Scholarships answered. Select the Join the Queue button to reserve a time at the intake windows, schedule a counseling appointment, or submit an inquiry.

Join the Queue

Instructions

Intake Windows

To reserve a time at the intake windows in the Brotman Hall 1st Floor Courtyard, use the Beach Central appointment calendar. You can schedule a time that works best for you. No more waiting in physical lines in Brotman Hall!

Select a day and time​

  1. Go to the Beach Central Intake Windows appointment calendar.
  2. In the calendar, select a date for your reservation.
  3. Available times for your selected date will appear. Select a time. If the available times do not fit into your schedule, you may select another date from the calendar.

Screenshot of calendar

Add your details

  1. Enter your name, email address, and phone number in the Add your details section.
  2. Enter your CSULB ID number. If you do not have a CSULB ID number, please enter 999999999.
  3. Select a reason for your visit from the dropdown menu.

Screenshot of reservation details section

Schedule your reservation

  1. Select the Book button to confirm your reservation.
  2. Check your email for your reservation confirmation, which will include the window number you should go to for your reservation.
  3. If you need to reschedule or cancel your reservation, select the Change your appointment link in your confirmation email.

Screenshot of change your appointment link in email

At the time of your reservation, go to the Brotman Hall 1st Floor Courtyard and get into line at the window number you were assigned to.

Admissions Counseling

To schedule an appointment with an Admissions counselor, use the Beach Central appointment calendar:

Select a day and time

  1. Go to the Admissions Counseling appointment calendar.
  2. Optional: Select a counselor to meet with. The default option is Anyone, which will allow you to view all available counseling times and have a counselor automatically assigned. 
  3. In the calendar, select a date for your appointment.
  4. Available times for your selected date will appear. Select a time. If the available times do not fit into your schedule, you may select another date from the calendar.

Screenshot of calendar

Add your details

  1. Enter your name, email address, and phone number in the Add your details section.
  2. Enter your CSULB ID number. If you do not have a CSULB ID number, please enter 999999999.
  3. Select a reason for your visit from the dropdown menu.

Screenshot of details section

Schedule your appointment

  1. Select the Book button to confirm your appointment.
  2. Check your email for your appointment confirmation. All appointments are remote; a counselor will contact you by phone or provide a Zoom link.
  3. If you need to reschedule or cancel your appointment, select the Change your appointment link in your confirmation email.

Screenshot of change your appointment link in email

Beach Connect (Current Students Only)

Current students who would like to schedule appointments to meet with Financial Aid and Scholarships counselors or with Student Records counselors can make appointments using Beach Connect:

  1. Log in to CSULB Single Sign-On.
  2. Select the Beach Connect chiclet.
  3. Select the Get Assistance button.

Screenshot of Get Assistance button

  1. In the dropdown menu for What type of appointment would you like to schedule?, select Beach Central.
  2. A second dropdown menu will appear. Select the type of counseling appointment you want to make in this dropdown menu:
    1. Financial Aid & Scholarships
    2. Records
  3. A third dropdown menu will appear. Select the reason for your counseling appointment in this dropdown menu. Select Next.

Screenshot of dropdown menus with appointment options

  1. In the dropdown menu for What location do you prefer?, select Beach Central – Enrollment Services.
  2. Select the name of the counselor you want to meet with. Select Next.
  3. Select an appointment time using the calendar. Select Next.

Screenshot of appointment calendar

  1. Review your appointment time and then select the Confirm Appointment button. 

Screenshot of Confirm Appointment button