We're Hiring! - FWS Front Desk Positions

The UWC is Hiring Front Desk Team Members! 

The UWC is opening Federal Work Study Student Assistant positions! 

Position: FWS #581

Purpose/Role: The position is currently an in-person, on-campus position.

This student assistant (SA) position serves as receptionist for the University Writing Center front desk and assists the Director and Coordinator(s) with administrative tasks for the UWC. As a front desk team member, you will help us create a friendly and welcoming environment for students seeking our services.

Job Duties: Training and ongoing support for all job duties will be available.

  1. Greets and receives students who visit the UWC, explains our policies and services, answers telephone/zoom calls, and makes referrals to other campus resources.
  2. Manages student appointments in Beach Connect (check-in, check-out, cancel, reschedule, and make appointments).
  3. Monitors Zoom rooms and assists both tutors and students with Zoom and tech troubleshooting.
  4. Attends all training sessions and staff meetings.
  5. Keeps an organized and friendly environment.
  6. Assists the UWC Director and Coordinator(s) with any other assigned tasks.

Qualifications:

  1. Active student at CSULB enrolled in at least 6 units during the semester of employment.
  2. Cumulative GPA of 2.5 or higher in all courses at CSULB.
  3. Strong customer service skills, attention to detail, and ability to work independently.
  4. Knowledge of other resource centers and online tools to refer students to (desired).
  5. Experience using Zoom (desired).
  6. Experience with the Beach Connect appointment system (desired).
  7. Experience utilizing Microsoft Office suite (Outlook, Word, Excel, PowerPoint), Qualtrics, and PDF editor/viewer (desired).
  8. Speaks a second language (desired).

Pay rate: $16/hr 

Application Process: Please submit your cover letter and resume as well as your Federal Work-Study award for the current semester/year to UWC@csulb.edu. Please use the subject line “UWC Student Assistant Application – Last Name, First Name" format. The deadline to apply is Friday, March 29 by 5 pm.