For Faculty & Staff
When Do I Refer?
Submit a referral if you notice:
- Sudden drop in class attendance or performance
- Significant changes in appearance, mood, or behavior
- Expressions of hopelessness, distress, or unusual behavior
- Disclosure of financial, housing, or food insecurity
- Safety concerns for the student or others
If you’re unsure, refer. CARES will determine the best way to follow up.
What Happens When I Refer?
Here’s what to expect after you submit a referral:
- CARES reviews the information.
- A staff member reaches out to the student.
- CARES works with the student to connect them with resources and support.
Referrals are private. Information is only shared with staff who need to know in order to help.
How Do I Support a Student in Crisis?
When a student discloses they’re struggling:
- Listen and validate their concerns.
- Stay calm and reassure them that help is available.
- Refer to CARES for follow-up and ongoing support.
Faculty and staff don’t have to handle crises alone. CARES provides consultation and training so you feel supported too.
Faculty Resources
- Consultation Support
- Workshops, Presentations
- Wellness Ambassador Training
- Supporting Students
- Resources
- Wellness in the Classroom
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Submit a CARES Referral
Your referral will be assessed by a case manager who will connect with the student and follow up with you.
