POLICIES

 

Overview

To review our policies, please read the sections below

 

  • We are a writing tutorial center at CSULB. Our goal is to help students become better independent writers by providing individualized writing instruction.
  • We help with writing assignments for all academic disciplines/majors, not just English Composition classes.
  • We help all students at all stages of their academic career (e.g., undergrad, grad, specialized programs, etc.).
  • We help with any type of writing, course-related or not (e.g., essays, cover letters, personal projects, etc.).
  • We help at all stages of the writing process: prewriting, revision, rewriting, etc.  
  • This is not an editing service. Tutors will work with you, not for you.
  • We help students of all skill levels and writing backgrounds.  
  • Our services are available free of charge to any CSULB matriculated student.
  • Other than tutoring appointments, we offer workshops, online resources (handouts), etc. 

To ensure fair access to the writing center, we adhere to the following rules regarding appointments: 

  • Students are limited to one appointment per day and a maximum of two per week.
    • Students should cancel appointments at least 3 hours in advance.

  • Students who are running late can call our front desk at (562) 985 - 5162 (preferred), email us at uwc@csulb.edu, or add a comment in the appointment. We can hold the appointment for up to 15 minutes when the student provides notice.

     

  • Students who do not show up for an appointment, who are more than 10 minutes late, or who cancel within 3 hours of their appointment will be considered “No Shows.”
    • Students who have accrued more than 2 no-shows across the Beach Connect system in any given semester will be blocked from the Beach Connect and will have to meet with a staff member to regain access. Please email uwc@csulb.edu to schedule a call or meeting with a staff member regarding no-show removal.
  • Students who consistently fail to show up for appointments or cancel their appointments may lose their tutoring privileges. 

If you need to cancel, please do so at least 3 hours before your scheduled appointment time by doing the following: 

  1. Log into Single Sign On.
  2. Click on “BeachConnect” chiclet.
  3. Locate the appointment under “Calendar” or “Appointments.”
  4. Click on the appointment you want to cancel.
  5. Click on “Cancel Appointment.” 

If you are having trouble with this, please send an email to UWC@csulb.edu with your full name and ID number or call us at (562) 985 - 5162.

Please contact us at uwc@csulb.edu to request any accommodations if needed, using your student campus email. We will discuss the accommodation process with you.