Services

What does an Ombuds do?

The Office of University Ombuds:

Provides information about the University

Answers questions
Explains University policies and procedures
Provides information about campus resources
Suggests referrals, if appropriate or wanted

Provides a safe place for discussion and reflection

Listens to concerns
Assists in clarifying issues
Uncovers and questions assumptions
Suggests alternative perspectives
Brainstorms and explores options

Provides group workshops and individual coaching in

Skillful communication
Conflict resolution

Acts as an agent for organizational change

Informally investigates campus-related problems
Tracks trends and general issues on campus
Recommends policy changes to remedy systemic problems
Collaborates with others to improve campus life and strengthen community