What does an Ombuds do?

The Office of University Ombuds:

Provides information about the University

  • Answers questions
  • Explains University policies and procedures
  • Provides information about campus resources
  • Suggests referrals, if appropriate or wanted

Provides a safe place for discussion and reflection

  • Listens to concerns
  • Assists in clarifying issues
  • Uncovers and questions assumptions
  • Suggests alternative perspectives
  • Brainstorms and explores options

Provides group workshops and individual coaching in

  • Skillful communication
  • Conflict resolution

Acts as an agent for organizational change

  • Informally investigates campus-related problems
  • Tracks trends and general issues on campus
  • Recommends policy changes to remedy systemic problems
  • Collaborates with others to improve campus life and strengthen community