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How-To Guides

Your MyCSULB Student Center provides an easy way to access, view, and manage your student account information online. To learn more about your student account, login to the Single-Sign On Portal.

How To View Your Student Charges

Step 1:
Select the "Account Inquiry" link below the "Finances" section of the Student Center.
Student Account Inquiry Selection

Step 2:
Click on one of the five tabs (summary, activity, charges due, payments, and pending aid) you wish to view. The “summary” tab displays summarized charges, payments, pending financial aid and due charges by term.
Student Account Summary Page

Step 3:
The "activity" tab lists all payments, charges, financial aid and refunds posted by date range and or term(s).
Student Account Activity Tab

Step 4:
The "charges due" tab displays a summary of unpaid charges by due date.
Student Account Charges Due Tab

Step 5:
The "payments" tab lists all payments including financial aid posted on your account by date range.
Student Account Payments Tab

Step 6:
The "pending aid" tab can be viewed by one or all terms.
Student Account Pending Aid Tab

How to Pay Your Fees

Step 1:
Select the "Make a Payment" link below the "Finances" section of the Student Center.
Make a Payment Under Finances Section

Step 2:
Click on the "Make a Payment" button
Make a Payment Selection

Step 3:
Click on the "Go to Payment Website" button.
Go To Payment Website Selection

Step 4:
Select the charges to pay.
Select Charges To Pay

Step 5:
Click the "Add to Basket" button.
Add to Basket

Step 6:
Click the "Checkout" button.
Checkout To Pay

Step 7:
Select a payment method and click on the "Continue Checkout" button.
Select Payment Method and Continue Checkout

Step 8:
Enter the bank information then click the "Continue Checkout" button.
Enter Bank Information and Continue Checkout

Step 9:
Review and confirm payment information. Then click on the "Submit Payment" button.
Review Payment Information and Submit Payment

How to Pay Your Fees With Foreign Currency

Step 1:
Select the "Make a Payment" link below the "Finances" section of the Student Center.

Make a Payment Selection

Step 2:
Click on the "Make a Payment" button
Make a Payment Selection

Step 3:
Click on the "Go to Payment Website" button.
Go to Payment Website Selection

Step 4:
Select the charges to pay.

Select Charges to Pay

Step 5:
Click the "Add to Basket" button.

Add to Basket

Step 6:
Click the "Checkout" button.

Select Checkout to Pay

Step 7:
Select the "Pay with Foreign Currency" payment method, then click on the “Continue Checkout” button. You will be taken to a Western Union website to complete your transaction.

Select Pay by Foreign Currency Method

Step 8:
On the next page, select the country from which the payment will be made, then click "Get a Quote."

Select Country and Get a Quote

Step 9:
Choose a way to pay by selecting one of the payment options below and click "Select."

Payment Options

Step 10:
Fill out the required fields pertaining to the student and click "Next."

Enter in Student Details

Step 11:
Next, provide the payer information. Select "Someone else" if anyone other than the student will complete the transaction, then select the relationship to the student. Complete the payer information fields and click "Proceed to Payment."

Provide Payer Information

Step 12:
Once the transaction has been submitted, click "Print Instructions." The link will include the bank account and SWIFT information that must be provided to the bank in order to process the transfer of funds. An email with this information will also be sent to the payee email address provided. Payees will have 72 hours to complete their transaction to secure the conversion rate given at the time.

Below is a sample image of what will be generated for the student. Please note that the bank information generated can vary depending on the country the funds are coming from and that the "Pay Online" option may not be available for some students.

Sample of Print Instructions

Sample of Payment Instructions

NOTE: Students can also track their payments through the same site by clicking the "Track Your Payment" link. Input your reference number and select "View Your Payment."

Track Your Payment Information

View Your Payment

Sample of View Payment Screen

How to Sign Up for E-Refund

All CSULB students are required to sign up for E-Refund, which electronically deposits any refunds that you are expecting, including financial aid disbursement refunds, directly into your bank account. This is a faster and safer way to receive your funds. The instructions for all students can be found below (even if you're not receiving aid).

E-REFUND SIGN-UP OPTIONS

ENROLL or RE-ENROLL IN E-REFUND

In the Student Center of MyCSULB, click on E-Refund Signup in the Finances Section:

ERefund Signup Selection

Click on E-Refund Signup:

Second ERefund Signup Selection

Select Enroll in eRefund (or Re-Enroll in eRefund if you have previously Withdrawn from eRefund):

Re-Enroll in ERefund

Select the radio button that states “Yes, I want refunds deposited directly into my bank account” then click Continue.

Select Yes to Deposit Refunds to Bank Account

Select Add a New Account to enter new banking information. 

Add a New Account

Enter the following required information (below) and click Continue:

Name for this Account

Account Holder Name

Account Type

New Account Number

Confirm Account Number

Routing Transit Number

Enter Your Banking Information

If you are unsure about where to find this information, you can click on the link What are my Routing Transit and Account Numbers? This will provide you with samples of where you can find the information needed to set up eRefund.

Sample Check Information

Read the Terms and Conditions, then Check the “I agree to these terms” checkbox, then click Submit.

Agree to Terms

Editing or Modifying Existing Account Information

If you have enrolled in eRefund in the past, your existing banking information may be listed. If you want to use an existing bank account that is listed, select Edit to modify the bank account information. Select Use for eRefund to use a listed account.

Edit or Modify Account

You will only be able to see the last four digits of the previously entered account number.  Enter a New Account Number, Confirm Account Number, and update the Routing Transit Number if necessary, then click Continue. If you do not need to make changes, click Cancel.

Enter Your Banking Information When Editing

Read the Terms and Conditions, then Check the “I agree to these terms” checkbox, then click Submit.

Agree to Terms When Editing

Your status will then be Enrolled.

ERefund Status

Withdrawing from eRefund

To Withdraw from eRefund, click on E-Refund Signup.

Withdraw from ERefund

Select Withdraw from eRefund:

Withdraw from ERefund Selection

Select the radio button that states “No, I want to go back to receiving refunds by check.” then click Continue.

Select No to go back in receiving refund by check

Your status will now be withdrawn.

ERefund Withdrawn Status

How to Enroll in a Payment Plan

Step 1:
In the Finances section of the Student Center, select "Enroll in Payment Plan" from the "other financial" drop down menu. In this example, $3,419.00 is the amount due.

Enroll in Payment Plan

Step 2:
Select Payment Plan. Click on the radio button under Payment Plans to select the available payment plan. Then click on the “Next” button to continue.

Select Payment Plan

Step 3:
Review Installments - Review installment dates and amounts. Read the note at the bottom marked “Important.” Then click on the “Next” button to continue.

Review Installament Information

Step 4:
Agreement - review installment information, notes and the agreement at the bottom. Click the "Yes" box to agree. Then click on the "Enroll" button to continue.
Agreement Selection

Step 5:
Result - you are now enrolled. Review your installment due dates and amounts. To see charges not covered by the payment plan, click on the "View My Account" button.

Payment Plan Enrollment Confirmation

How to Opt Out of the (SIRF) Student Involvement Representation Fee

Step 1:
Click on the Account Inquiry link under the Finances section of your Student Center.

Select Account Inquiry

Step 2:
Click on the Activity tab.

Select Activity Tab

Step 3:
Click on the information icon next to the SIRF-Student Involv & Repr Fee to learn more about the Student Representation Fee.

Click on i on the SIRF Charge

You can also access more information on the CSSA Website.

sf41

Step 4:
If you choose to ‘Opt Out’ of paying for the Student Representation Fee, click on the ‘OPT OUT’ icon to the right of the fee.

Opt Out Option

Step 5:
Select your Opt Out Reason, then click the Opt Out button.

Select Opt Out Reason

How to view and print Form 1098-T (Tuition Statement)

Step 1:

From the Finances section of the Student Center, click on "other financial…" drop-down menu and choose the "View 1098-T" option.

1098T Select Other Financial

Step 2:

Click the tax year hyperlink to view the 1098-T Form you wish to view, for example, 2017.

Select Tax Year

FERPA Information Release

You can provide consent to allow CSU Long Beach to disclose confidential information from your education records to parents, spouses, or other third parties. In your Student Center, you can specify what information can be released and which individuals are authorized to receive this information. For instructions, review this guide.