Guiding Principles
The Office of University Ombuds:
Respects privacy
- Provides a safe to raise and discuss sensitive issues
- Maintains confidentiality within the Code of Ethics of the International Ombuds Association and the limits of the law
- Does not maintain permanent records of individual matters
Provides a neutral venue for resolving issues
- Does not advocate for any party
- Does not advocate for the University
Maintains its independence
- Does not represent the University
- Does not participate in any formal processes, such as grievances, appeals or litigation
- Does not testify as a witness in any formal or legal action
Provides informal services such as
- Facilitating communication
- Assisting parties in resolving disputes through discussion and/or mediation
* Based on the Standards of Practice and the Code of Ethics of the International Ombuds Association