We're Hiring! - FWS Front Desk Positions
The UWC is Hiring Front Desk Team Members!
The UWC is opening Federal Work Study Student Assistant positions!
Position: FWS #581
Purpose/Role: The position is currently an in-person, on-campus position.
This student assistant (SA) position serves as receptionist for the University Writing Center front desk and assists the Director and Coordinator(s) with administrative tasks for the UWC. As a front desk team member, you will help us create a friendly and welcoming environment for students seeking our services.
Job Duties: Training and ongoing support for all job duties will be available.
- Greets and receives students who visit the UWC, explains our policies and services, answers telephone/zoom calls, and makes referrals to other campus resources.
- Manages student appointments in Beach Connect (check-in, check-out, cancel, reschedule, and make appointments).
- Monitors Zoom rooms and assists both tutors and students with Zoom and tech troubleshooting.
- Attends all training sessions and staff meetings.
- Keeps an organized and friendly environment.
- Assists the UWC Director and Coordinator(s) with any other assigned tasks.
Qualifications:
- Active student at CSULB enrolled in at least 6 units during the semester of employment.
- Cumulative GPA of 2.5 or higher in all courses at CSULB.
- Strong customer service skills, attention to detail, and ability to work independently.
- Knowledge of other resource centers and online tools to refer students to (desired).
- Experience using Zoom (desired).
- Experience with the Beach Connect appointment system (desired).
- Experience utilizing Microsoft Office suite (Outlook, Word, Excel, PowerPoint), Qualtrics, and PDF editor/viewer (desired).
- Speaks a second language (desired).
Pay rate: $16/hr
Application Process: Please submit your cover letter and resume as well as your Federal Work-Study award for the current semester/year to UWC@csulb.edu. Please use the subject line “UWC Student Assistant Application – Last Name, First Name" format. The deadline to apply is Friday, March 29 by 5 pm.