Latest Updates on Our Response to COVID-19
Virtual instruction and virtual delivery of most student services continue through the end of the semester, as does the primarily remote work environment for staff.
Accordingly, many buildings on campus have been closed. An online map has been developed to help illustrate specific closure information.
Several members of the campus community are now directly impacted by this illness. They hold with them the support and good wishes of the entire Beach family.
Summer Session 2020
All courses this summer will be offered online only. Online includes synchronous and asynchronous instruction including some alternative modalities. No hybrid courses needing any face-to-face instruction or in-person activities will be scheduled.
Fall Semester 2020
We are hopeful that the COVID-19 pandemic allows us to offer an on-campus, in-person experience this fall. However, we are closely tracking public-health guidelines and forecasts related to COVID-19. We are, therefore, planning and consulting widely around several different instructional scenarios to take into account the various possibilities related to how the illness is evolving. Faculty, staff, and administration are working very hard to provide an optimal academic environment for our Beach community. We will continue to be open and proactive in our communication in these rapidly changing circumstances. Read President Conoley's recent email to campus.
More Information for:
Students
Commencement 2020
May's Commencement ceremonies have been postponed, likely until late fall.
Laptops, internet access, and technology support
If you need a Chromebook loaned to you, please call 562-985-5587 (Monday-Friday, 8 a.m.-5 p.m.) or visit Brotman Hall 377 (Monday-Friday, 10 a.m.-3 p.m.).
Students may access campus Wi-Fi in public spaces on campus as long as social distancing is observed. A map of on-campus Wi-Fi coverage is available online.
A number of service providers are currently offering special promotions for at-home or mobile internet access. While the university does not recommend or endorse commercial services or particular service providers, we wanted to make these opportunities known.
The Technology Help Desk continues to provide support services through email, an online request form, or by telephone at 562-985-4959. Live technology support by phone is available Monday through Friday from 8 a.m. to 5 p.m. After-hours BeachBoard support is available by pressing “0” when reaching the helpdesk voicemail greeting. Service requests via email are monitored throughout the day and after hours.
Library
The University Library is closed.
Use OneSearch and/or Databases to access articles. BeachReach interlibrary loan of electronic articles is available.
Research help is available via chat, text, and email:
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Text your question: 562-286-6857
Link+ and CSU+ Interlibrary Loan is temporarily suspended. Those items currently checked out can be returned to the library when it reopens.
The RedShelf Responds program will provide free e-book access for up to seven titles through May 25th. Use the “Search” box to check if your textbook(s) is available. Courseware is excluded.
Notes on selected services
- There is a lot of valuable information available to support you in our Academic Continuity plan, and Student Affairs has also created a comprehensive guide to campus and community resources available to you during this time. The guide includes links and phone numbers for food resources, financial resources, housing options, health and wellbeing resources, and more. Use the table of contents to navigate the 50+ pages of resources available around southern California.
- Dates, times, and locations for pop-up distribution events for the Beach Pantry will be posted on BeachBoard. Students must register before attending.
- Counseling and Psychological Services is available by phone at 562-985-4001. Hours for Student Health Services are published on their website.
Cashier
The cashier window is open Monday through Thursday from 8 a.m. to noon and 1 to 5 p.m. All of Student Financial Services is available by phone or email Monday through Friday from 8 a.m. to noon and 1 to 5 p.m.
Parking and parking refunds
Refund information is now available.
Additional information about available parking lots during the spring semester is also available online.
Associated Students
Associated Students has posted information online about their programs and facilities. The Student Recreation & Wellness Center, University Student Union, ASI Recycling Center, and Isabel Patterson Child Development Center are all closed. Events have been canceled for the remainder of the semester.
Housing
Because the university has transitioned to alternative delivery of classes, only about 130 students have elected to remain on campus in our residence halls. Those who moved out received prorated refunds.
Beach Athletics
The Big West has suspended all conference and non-conference competition.
Study abroad
Study abroad programs have been suspended through the summer.
Stop stigma
Counter stigma by educating yourself and others, checking the facts, and providing social support. COVID-19 is not specific to any country or racial/ethnic group. Comments targeting specific racial or ethnic groups are not appropriate nor helpful. Visit CDC Stop Stigma & Bias for more information.
Paid Administrative Leave
If you are employed on campus, academic student employees (prorated by scheduled hours) and non-represented student assistants (prorated by scheduled hours) are among the university employees authorized for a new program that will provide up to 256 hours of paid administrative leave to those who are unable to work due to the coronavirus (COVID-19) pandemic.
New Tenant Protections in City of Long Beach
The Legal Aid Foundation of Los Angeles has published tips for renters in Long Beach. While the university does not offer legal counsel, this information is from LAFLA: If you are a tenant who has been impacted by COVID-19 (reduced wages or income, loss of work, increased medical costs) and are unable to pay all or part of your rent, you have new protections and obligations that can protect you from eviction. These new protections are retroactive to March 4, 2020 and last through May 31, 2020. If you are unable to pay some or all of your rent, you must notify the landlord before the expiration of your 3 Day Notice with the following:
1. You have had a substantial reduction in income and/or increase in medical costs; AND
2. You must also send your landlord supporting documentation of your decrease in income and/or increase in medical costs.
If you comply with #1 and #2 above in a timely manner, your landlord cannot evict you for nonpayment of rent or charge you for late fees. If you are served with an unlawful detainer (eviction) lawsuit, you will still need to file an answer with the court, but you will have defense with this new law. When the eviction moratorium ends on May 31, 2020, your landlord must give you 6 months to pay back rent owed. You must work out a payment plan with your landlord so all of your back rent owed is paid by November 30, 2020. The Housing Authority of the City of Long Beach also passed a moratorium on Section 8 terminations from March 4 - May 31, 2020 for non-payment of rent.
Faculty
Commencement 2020
May's Commencement ceremonies have been postponed, likely until late fall.
Information and support services
Please review our Academic Continuity plan.
Human Resources has also posted a series of frequently asked questions.
Our Division of Information Technology has created a webpage outlining technology options for working remotely.
The Technology Help Desk continues to provide support services through email, an online request form, or by telephone at 562-985-4959. Live technology support by phone is available Monday through Friday from 8 a.m. to 5 p.m. After-hours BeachBoard support is available by pressing “0” when reaching the helpdesk voicemail greeting. Service requests via email are monitored throughout the day and after hours. With increased use of the video-conferencing tool Zoom, it's important to keep in mind some important safeguards to prevent the new phenomenon of "Zoom-bombing."
New Social Distancing Protocols
Should you need to come to campus, enhanced social-distancing protocols went into effect on Thursday, April 16. These new protocols include symptom checks, face masks, and physical distancing.
Paid Administrative Leave
The California State University (CSU) system has authorized a new program that will provide up to 256 hours of paid administrative leave (prorated if less than full time) to all faculty, staff and MPP employees with a timebase are eligible (FTE greater than 0). Benefits eligibility is no longer required. Academic student employees (prorated by scheduled hours) and non-represented student assistants (prorated by scheduled hours) who are unable to work due to the coronavirus (COVID-19) pandemic will also be eligible. Hourly/intermittent employees, special consultants, rehired annuitants, auxiliary/Foundation employees are not eligible for this program. If you would like to inquire about COVID-related leave, please contact covid19-faculty-info@csulb.edu.
Building Access
Many buildings on campus have been closed in light of our primarily virtual environment this semester. An online map has been developed to help illustrate specific closure information. If you need the exterior door to a building unlocked, please call the University Police Department (UPD) at 562-985-4101. Please exercise social distancing while the UPD personnel provide this service. Upon leaving the building, please make sure the door latches behind you. We need all of your help to keep our facilities safe and secure.
Travel
All future international travel has been suspended. Requests for “essential” domestic travel should be presented to the appropriate dean or division vice-president. If travel is deemed essential, it will be forwarded to the provost for final approval.
If you are canceling plans for university travel, you should make every effort to recover payments already made. If you will still be subject to cancelation fees, you should confer with your dean or division vice-president for reimbursement. The program code "COVID" should be used on claim forms.
The university has posted the policy guidance issued by the CSU Chancellor's Office.
Stop stigma
Counter stigma by educating yourself and others, checking the facts, and providing social support. COVID-19 is not specific to any country or racial/ethnic group. Comments targeting specific racial or ethnic groups are not appropriate nor helpful. Visit CDC Stop Stigma & Bias for more information.
Staff
New Social Distancing Protocols
Should you need to come to campus, enhanced social-distancing protocols went into effect on Thursday, April 16. These new protocols include symptom checks, face masks, and physical distancing.
Working Remotely
For the remainder of the semester, many staff will be asked to continue to work remotely on most days. Human Resources has posted a series of frequently asked questions as a resource.
Our Division of Information Technology has created a webpage outlining technology options for working remotely. The Technology Help Desk continues to provide support services through email, an online request form, or by telephone at 562-985-4959. Live technology support by phone is available Monday through Friday from 8 a.m. to 5 p.m. Service requests via email are monitored throughout the day and after hours. With increased use of the video-conferencing tool Zoom, it's important to keep in mind some important safeguards to prevent the new phenomenon of "Zoom-bombing."
Paid Administrative Leave
The California State University (CSU) system has authorized a new program that will provide up to 256 hours of paid administrative leave (prorated if less than full time) to all faculty, staff and MPP employees with a timebase are eligible (FTE greater than 0). Benefits eligibility is no longer required. Academic student employees (prorated by scheduled hours) and non-represented student assistants (prorated by scheduled hours) who are unable to work due to the coronavirus (COVID-19) pandemic will also be eligible. Hourly/intermittent employees, special consultants, rehired annuitants, auxiliary/Foundation employees are not eligible for this program.
Travel
All future international travel has been suspended. Requests for “essential” domestic travel should be presented to the appropriate dean or division vice-president. If travel is deemed essential, it will be forwarded to the provost for final approval.
If you are canceling plans for university travel, you should make every effort to recover payments already made. If you will still be subject to cancelation fees, you should confer with your dean or division vice-president for reimbursement. The program code "COVID" should be used on claim forms.
The university has posted the policy guidance issued by the CSU Chancellor's Office.
Stop stigma
Counter stigma by educating yourself and others, checking the facts, and providing social support. COVID-19 is not specific to any country or racial/ethnic group. Comments targeting specific racial or ethnic groups are not appropriate nor helpful. Visit CDC Stop Stigma & Bias for more information.
Prospective Students
All courses during Summer Session 2020 will be offered online only. Online includes synchronous and asynchronous instruction including some alternative modalities. No hybrid courses needing any face-to-face instruction or in-person activities will be scheduled.
Fall 2020 applicants for undergraduate admission should continue to check their email regularly for communication from the university. If you have questions, please email us. Also, be sure to check the website for Enrollment Services.
If you have been admitted and plan to enroll, orientation information is available online. Information is also online for parents and families.
For undergraduate prospective students exploring Cal State Long Beach for an entry term beyond Fall 2020, campus tours have been suspended for the time being. Consider visiting the university by using our interactive map (click on Tours and select Self-Guided Tour). It’s convenient, informative and provides you another opportunity to check out the campus. If you have questions about attending Cal State Long Beach, please email us and follow @beachaccessLB on Facebook and Instagram.
Alumni & Friends
Unfortunately, nearly all events, performances, and special programs of the university have been canceled through the summer. Summer camps held at the university are either canceled or being held virtually.
Impacted programs include Beach Athletics, LifeFit, OLLI, art galleries, the Kleefeld Contemporary, music and dance performances, and theatrical productions. This includes those events in the Carpenter Center.
In our College of the Arts, our ticket exchange/refund policies have been relaxed. Please contact our Ticket Service Office for Theatre Arts/California Repertory Company performances and all other COTA performances.
The Earl B. Miller Japanese Garden is also closed. Updates will be posted on their Instagram account.
No new third-party events will be scheduled through our Events Services office until the start of the fall semester.
