COVID-19

Latest Updates on Our Response to COVID-19

Information refreshed on April 4, 2020

Spring Break continues through Sunday, April 5. Virtual instruction then resumes through the end of the semester.

Several members of the campus community are now directly impacted by this illness, and hold with them the support of the entire Beach family.

Many buildings on campus have been closed in light of our primarily virtual environment this semester. An online map has been developed to help illustrate specific closure information. A map of on-campus Wi-Fi coverage is also available online.


Students

Virtual instruction continues through the end of the semester. There is a lot of valuable information available to you in our Academic Continuity plan.

If you have questions about a particular class, please be in touch with your instructor.

Spring Break

Spring Break continues through Sunday, April 5.

New Tenant Protections in City of Long Beach

The Legal Aid Foundation of Los Angeles has published tips for renters in Long Beach. While the university does not offer legal counsel, this information is from LAFLA: If you are a tenant who has been impacted by COVID-19 (reduced wages or income, loss of work, increased medical costs) and are unable to pay all or part of your rent, you have new protections and obligations that can protect you from eviction. These new protections are retroactive to March 4, 2020 and last through May 31, 2020. If you are unable to pay some or all of your rent, you must notify the landlord before the expiration of your 3 Day Notice with the following: 
1. You have had a substantial reduction in income and/or increase in medical costs; AND 
2. You must also send your landlord supporting documentation of your decrease in income and/or increase in medical costs. 
If you comply with #1 and #2 above in a timely manner, your landlord cannot evict you for nonpayment of rent or charge you for late fees. If you are served with an unlawful detainer (eviction) lawsuit, you will still need to file an answer with the court, but you will have defense with this new law.  When the eviction moratorium ends on May 31, 2020, your landlord must give you 6 months to pay back rent owed. You must work out a payment plan with your landlord so all of your back rent owed is paid by November 30, 2020.  The Housing Authority of the City of Long Beach also passed a moratorium on Section 8 terminations from March 4 - May 31, 2020 for non-payment of rent. 

Help Desk

The Technology Help Desk (THD) continues to provide technology support services through email, an online request form, or by telephone at 562-985-4959.

Live technology support by phone is available Monday through Friday from 8 a.m. to 5 p.m. After-hours BeachBoard support is available by pressing “0” when reaching the helpdesk voicemail greeting.

Service requests via email are monitored throughout the day and after hours.

Cashier

The cashier window is open Monday through Thursday from 8 a.m. to noon and 1 to 5 p.m. All of Student Financial Services is available by phone or email Monday through Friday from 8 a.m. to noon and 1 to 5 p.m.

Horn Center (computer lab) and Wi-Fi coverage

Hours for the Horn Center are posted online.

A map of on-campus Wi-Fi coverage is also available online.

Chromebooks and internet access

If you need a Chromebook loaned to you, please call 562-985-5587 or visit Brotman Hall 377 (Monday-Friday, 8 a.m.-5 p.m.). A number of service providers are currently offering special promotions for at-home or mobile internet access. While the university does not recommend or endorse commercial services or particular service providers, we wanted to make these opportunities known.

Paid Administrative Leave

If you are employed on campus, academic student employees (prorated by scheduled hours) and non-represented student assistants (prorated by scheduled hours) are among the university employees authorized for a new program that will provide up to 256 hours of paid administrative leave to those who are unable to work due to the coronavirus (COVID-19) pandemic.

CAPS

Counseling and Psychological Services is available by phone at 562-985-4001.

Commencement

Commencement 2020 will be postponed, likely until late fall.

Parking and parking refunds

Refund information is now available

Additional information about available parking lots during the spring semester is also available online.

Associated Students

Associated Students has posted information online about their programs and facilities. The Student Recreation & Wellness Center, University Student Union, ASI Recycling Center, and Isabel Patterson Child Development Center are all closed. Events have been canceled for the remainder of the semester.

Housing

Because the university has transitioned to alternative delivery of classes, if you live in on-campus housing we strongly encourage you to consider checking out if you are able in an effort to boost social distancing and reduce the density of our on-campus population. This is for your protection and for the safety of the entire residential community. We will prorate housing and dining plans from the day of actual checkout. If you elect to stay in student housing, you may be asked relocate to a different residence hall on campus.

Library

The University Library is closed.

Use OneSearch and/or Databases to access articles. BeachReach interlibrary loan of electronic articles is available.

Research help is available via chat, text, and email:

Link+ and CSU+ Interlibrary Loan is temporarily suspended. Those items currently checked out can be returned to the library when it reopens.

Beach Athletics

As a preventative measure, the Big West has suspended all conference and non-conference competition.

Study abroad

Study abroad programs have been suspended through the summer.

Stop stigma

Counter stigma by educating yourself and others, checking the facts, and providing social support. COVID-19 is not specific to any country or racial/ethnic group. Comments targeting specific racial or ethnic groups are not appropriate nor helpful. Visit CDC Stop Stigma & Bias for more information.

Faculty

Spring Break continues through Sunday, April 5. Virtual instruction then resumes through the end of the semester. Please review our Academic Continuity plan.

As a resource to you, our Division of Information Technology has created a webpage outlining technology options for working remotely.

Human Resources has posted a series of Frequently Asked Questions as a resource.

Zoom

With increased use of the video-conferencing tool Zoom, it's important to keep in mind some important safeguards to prevent the new phenomenon of "Zoom-bombing."

Help Desk

The Technology Help Desk (THD) continues to provide technology support services through emailan online request form, or by telephone at 562-985-4959. 

Live technology support by phone is available Monday through Friday from 8 a.m. to 5 p.m. After-hours BeachBoard support is available by pressing “0” when reaching the helpdesk voicemail greeting. 

Service requests via email are monitored throughout the day and after hours.

Paid Administrative Leave

The California State University (CSU) system has authorized a new program that will provide up to 256 hours of paid administrative leave (prorated if less than full time) to university employees, academic student employees (prorated by scheduled hours), and non-represented student assistants (prorated by scheduled hours) who are unable to work due to the coronavirus (COVID-19) pandemic.

Building Access

Many buildings on campus have been closed in light of our primarily virtual environment this semester. An online map has been developed to help illustrate specific closure information. If you need the exterior door to a building unlocked, please call the University Police Department (UPD) at 562-985-4101. Please exercise social distancing while the UPD personnel provide this service. Upon leaving the building, please make sure the door latches behind you. We need all of your help to keep our facilities safe and secure.

Commencement

Commencement 2020 will be postponed, likely until late fall.

Travel

All future international travel has been suspended. Requests for “essential” domestic travel should be presented to the appropriate dean or division vice-president. If travel is deemed essential, it will be forwarded to the provost for final approval.

If you are canceling plans for university travel, you should make every effort to recover payments already made. If you will still be subject to cancelation fees, you should confer with your dean or division vice-president for reimbursement. The program code "COVID" should be used on claim forms.
 
The university has posted the policy guidance issued by the CSU Chancellor's Office.

Stop stigma

Counter stigma by educating yourself and others, checking the facts, and providing social support. COVID-19 is not specific to any country or racial/ethnic group. Comments targeting specific racial or ethnic groups are not appropriate nor helpful. Visit CDC Stop Stigma & Bias for more information.

Staff

Zoom

With increased use of the video-conferencing tool Zoom, it's important to keep in mind some important safeguards to prevent the new phenomenon of "Zoom-bombing."

Working Remotely

For the remainder of the semester, many staff will be asked to continue to work remotely on most days. 

Human Resources has posted a series of Frequently Asked Questions as a resource.

Our Division of Information Technology has created a webpage outlining technology options for working remotely as an additional resource.

Paid Administrative Leave

The California State University (CSU) system has authorized a new program that will provide up to 256 hours of paid administrative leave (prorated if less than full time) to university employees, academic student employees (prorated by scheduled hours), and non-represented student assistants (prorated by scheduled hours) who are unable to work due to the coronavirus (COVID-19) pandemic.

Help Desk

The Technology Help Desk (THD) continues to provide technology support services through emailan online request form, or by telephone at 562-985-4959. 

Live technology support by phone is available Monday through Friday from 8 a.m. to 5 p.m. After-hours BeachBoard support is available by pressing “0” when reaching the helpdesk voicemail greeting. 

Service requests via email are monitored throughout the day and after hours.

Travel

All future international travel has been suspended. Requests for “essential” domestic travel should be presented to the appropriate dean or division vice-president. If travel is deemed essential, it will be forwarded to the provost for final approval.
 
If you are canceling plans for university travel, you should make every effort to recover payments already made. If you will still be subject to cancelation fees, you should confer with your dean or division vice-president for reimbursement. The program code "COVID" should be used on claim forms.
 
The university has posted the policy guidance issued by the CSU Chancellor's Office.

Stop stigma

Counter stigma by educating yourself and others, checking the facts, and providing social support. COVID-19 is not specific to any country or racial/ethnic group. Comments targeting specific racial or ethnic groups are not appropriate nor helpful. Visit CDC Stop Stigma & Bias for more information.

Prospective Students

For graduate prospective students, the Graduate Writing Assessment Requirement Placement Examination (GPE) on April 11, 2020 has been canceled. Once the next GPE test date becomes available, students can register and pay the fee online.


For undergraduate prospective students, campus tours have been suspended. Consider visiting the university by using our interactive map (click on Tours and select Self-Guided Tour). It’s convenient, informative and provides you another opportunity to check out the campus.

Fall 2020 applicants for undergraduate admission should continue to check their email regularly for communication from the university. If you have questions, please email us. Also, be sure to check the website for Enrollment Services.

If you are not a Fall 2020 applicant and have other questions about attending Cal State Long Beach, please email us.

For additional prospective student and parent information, follow @beachaccessLB on Facebook and Instagram.

Alumni & Friends

Unfortunately, nearly all events, performances, and special programs of the university have been canceled for the semester or at least postponed until after July 1.

Impacted programs include Beach Athletics, LifeFit, OLLI, art galleries, the Kleefeld Contemporary, music and dance performances, and theatrical productions. This includes those events in the Carpenter Center.

In our College of the Arts, our ticket exchange/refund policies have been relaxed. Please contact our Ticket Service Office for Theatre Arts/California Repertory Company performances and all other COTA performances.

The Earl B. Miller Japanese Garden is also closed. Updates will be posted on their Instagram account.

No new third-party events will be scheduled through our Events Services office for dates prior to July 1.