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Customer Service Center

The Customer Service Center is the hub of Facilities Management. All requests for routine, non-routine, and emergency services are coordinated through this office.  The Customer Service Center staff also processes all service order requests from inception to completion including chargeback invoices and transfers of funds. 

Best Ways to Contact Facilities Management

Submit a Self Service Request

During Business Hours (M-F, 7 a.m. to 5 p.m.)
Phone:  562-985-HELP(4357)
Email:  PPFM-CustomerService@csulb.edu


Emergency Service Requests:

Phone:  562-985-HELP(4357)


Evenings, Weekends, Emergency Service Requests:

Phone:  562-985-4101