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Contact ATS

ATS Service Update

In light of statewide guidelines and efforts by the university to reduce gatherings on campus, Academic Technology Services (AS-120) is closed for in-person appointments or walk-ins until further notice. Please refer to the following resources to get support:

  • Visit Keep Teaching and Learning and throughout our website for self-service tutorials and training materials.
  • Visit our Virtual Support Zoom Room from 10am-3pm, M-F to meet with an instructional designer for quick questions or to set up an appointment.
  • For BeachBoard questions, call (562) 985-4959 to reach a live agent (Technology Help Desk, M-F, 8am-5pm), and BeachBoard directly by pressing “0” after hours. Or, email beachboard@csulb.edu (8am-5pm, M-F). 
  • Got Zoom questions?  Email zoom@csulb.edu 

Our Teams

BeachBoard Support
For questions related to your BeachBoard course, contact our support team:

  • Call (562) 985-4959 to reach a live agent (Technology Help Desk, M-F, 8am-5pm), and BeachBoard directly by pressing “0” after hours.
  • Email beachboard@csulb.edu (8am-5pm, M-F). 

Zoom Support

Instructional Design Support

  • Monday-Friday, 10am-12pm and 1pm-3pm, M-F.
  • Visit our Virtual Support Zoom Room, 10am-3pm, M-Fand one of our team members will connect you with an instructioinal designer on a first come, first served basis. 
  • Available for 15 minute consults or to schedule an appointment for a longer duration.

Classroom Support Services 
Services are suspended until further notice.