Enrollment Services Update - Information for Faculty

In light of concerns regarding COVID-19 and the transition to alternative modes of instruction, we wanted to share some updates about what we’re doing in Enrollment Services to support students, faculty, and staff. We will continue to keep this page updated with important information.


  • Please see our Forms webpage for information about completing forms online.

Mid-Term Progress Reports

  • To help your students monitor their progress and make plans to maintain or improve their performance in your classes, you may submit mid-term progress reports in MyCSULB Faculty Center. For instructions, see the Faculty Center Teaching Schedule guide.
  • Submitting a mid-term progress report is voluntary. As soon as you submit mid-term progress reports, students will be able to see their reports in MyCSULB Student Center.
  • Mid-term reports do not appear on transcripts and do not affect GPAs.


  • Students will need to use the new online form to withdraw from any classes. Forms will automatically be sent to instructors and other required approvers.
  • Instructors will need to review withdrawal requests using the Faculty Center, following the instructions to approve or deny requests.
  • Fall 2020 only: An exception to the Catastrophic Withdrawal policy has been approved. In order to accommodate student needs, the university will accept requests for withdrawal from individual courses using the online withdrawal process on MyCSULB Student Center. The student must include an explanation for the withdrawal in the online request. This explanation could be due to a situation that is not medical. Once completed, the request must be approved by the course instructor, the Department Chair, and the Associate Dean. Students must start the process by Monday, December 14 at 8:00 am (prior to final exams on Monday, December 14) in order to be considered for this option. Since students will be using the online withdrawal request, we ask that you please review your email daily and approve requests promptly in order to facilitate grading.

Incomplete Contracts

  • Faculty may initiate an Incomplete Contract from their Class Roster (at any point during the term) or Grade Roster in Faculty Center. Please see Class Roster and Grade Roster for more details.
  • Spring 2020 and Summer 2020 only: Incomplete contracts with deadlines in Spring 2020 or Summer 2020 for students who were not expected to graduate in Spring 2020 or Summer 2020 were extended until the end of the Fall 2020 semester (December 24). 
  • Spring 2020 only: If an Incomplete (I) grade was assigned for a Spring 2020 course eligible for the CR/NC policy, students will have up to one calendar year — or earlier, depending on the deadline set in the Incomplete contract — to complete the course work. Once the grade is issued, the student must contact the instructor within two weeks of grade issuance to request a CR/NC grade if they wish to convert.

Spring 2021 Registration

  • Registration for continuing students begins November 2, 2020.
  • The Schedule of Classes includes information about each class’s format for Spring 2021. Details are included in the class notes.

Graduating Seniors

  • We want to strongly advise graduating students against withdrawing from courses or pursuing incompletes if at all possible in order to avoid delaying their graduation. To assist you in identifying these students, we have added a new column labeled “Graduation Candidate” on your Class Roster and Grade Roster in Faculty Center.

Thank you for your patience and understanding as we work together through these unprecedented times, and please do not hesitate to contact es-registration@csulb.edu if you have questions or concerns.