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Management 647
  • Seminar in Management Planning and Control Systems
  • Library Research
  • Fall 2006
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Susan B Jackson
Business Librarian
  • sjackso4@csulb.edu
  • Please use email to contact me. Use one of the following subject lines in your email:  research help or business student or student needs help.
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CSULB Library Home Page
www.csulb.edu/library
  • Find out how to Connect From Home
  • Access the Library’s Electronic Resources
  • Find Books: which leads you to COAST our online catalog
  • Find Articles: or click on Research Databases By Topic or By Title
  • Research Guides: See Business, generally
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COAST: the Library’s online catalog
  • Contains materials that the CSULB Library owns: books, videos, ebooks, ejournals, journals, government documents, reserve material…
  • COAST tells you where it is located and if it is checked out.
  • Start with keywords to find material.
  • Create a Library password on COAST and View your Library Account.
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If you need material NOT available at CSULB Library:
  • Link+ (books only): allows you to search about 38 other libraries’ catalogs. You can electronically request books from Link+. It takes 3-5 working days to arrive at the CSULB Library’s Circulation Desk.
  • ILLiad(InterLibrary Services): allows you to request journal articles or books from other libraries. It takes 7-10 days. So plan ahead.
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Research Strategy
  • Create a clear statement of your topic
  • Identify concepts and keywords
  • Use AND to narrow a search statement
  • Use OR to broaden a search statement
  • Think of synonyms and alternate spellings
  • If the database uses subject headings look at them to help you find other relevant material
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Use the following databases to find journal articles on your topic:
  • ABI Inform Complete: is a comprehensive business database with over 3,200 journals (over 2,460 full-text titles) covering business and economic conditions, corporate strategies, management techniques, as well as competitive and product information.


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More databases to find journal articles:
  • Factiva: a full-text database that contains nearly 8,000 publications in 22 languages (newswires, newspapers, magazines, trade journals, and media transcripts).
  • Lexis Nexis Academic Universe: a full-text database that contains major newspapers, magazines, and newswires. Contains international sources. Use the GUIDED SEARCH to allow more flexibility in your search request.
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Use these databases for company information:
  • Mergent Online: company records, annual reports and EDGAR files for over 11,000 U.S. public corporations and 17,000 non-US public companies.
  • Factiva: click on Companies/Markets then click on Company located on the top of the screen. Type the name or ticker symbol in the search box.
  • Lexis Nexis Academic: click on Business and look at the section on Company Information. You can access detailed financial data, including SEC filings.



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Directory company information:
  • Million Dollar Directory: a directory of over 1.6 million public and private companies (across all industries) with sales of one million dollars or more, or 20+ employees, or branches with 50+ employees.  It includes companies in the U.S. and Canada.
  • Hoovers Company Records: a directory that gives you history, summary financials, people, and competitors for more than 40,000 companies.
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Use these databases for industry information:
  • IBISWorld: Industry Market Research reports covers about 680 U.S. industries written at the 5-digit level of NAICS. Each report contains key statistics, market characteristics, segmentation, industry conditions, performance and outlook. These reports are written by industry specialists.
  • Datamonitor Industry Reports: Datamonitor's reports are based on primary research with industry panels and consumers. They include information on market segmentation, market growth and pricing, competitors and products, and forecasts.  This series provides over 5000 industry reports. These profiles provide the important qualitative and quantitative summary information you need - including predictions and forecasts. This database is international in scope.
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Another database for industry information:
  • Snapshots Market Research Reports-North America: includes over 1,100 market reports from North America. It is a unique source for market research data, offering market data for a broad range of industries and regions.  The Snapshots Series reports provide concise business information including market size, market segmentation, market shares, market-share weblinks, market distribution, market forecasts, and socio-economic data provided by the Economist Intelligence Unit. Much of the information is available in graphs and charts.
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Research on the Internet:
  • The Internet offers information and data from all over the world. Because there is so much information available you need to develop skills to access and evaluate the information you see on the web.


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Ask yourself these questions:
  • Who wrote this? Is there contact information for the author?
  • Where does the document you found on the Internet live? Is it attached to a government agency, university, or library?
  • If the document contains research, does it include data and an explanation of the research methods(s) used to gather the data? Is there a bibliography attached to the document?
  • Is the information timely? Does the document include the date the information was gathered? Is there a “last updated” date or a copyright date?


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Citing Your Sources
  • Using another person’s ideas, expressions, opinions, facts, or quotations has to be documented.
  • One way to document this is to take good notes while you are conducting your research.
  • Identify information that you are taking from your sources and write down the page number and author or title of the source.
  • Keep a working bibliography so you will be able to go back to all your sources. This will also make the “works cited” section of your papers easier to create.


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Citing Your Sources
  • Cite the following:
  • direct quotes
  • paraphrases
  • ideas
  • sayings or quotations that are not familiar
  • facts that are not “common knowledge”



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Citing Your Sources
  • From the Library’s web site look under the heading Electronic Resources
  • Click on Research Guides
  • Scroll down the page to the heading: General Research and Writing Guides
  • See the option Style Manuals and Citation Methods
  • http://www.csulb.edu/library/eref/vref/style.html