Marketing 494 Fall 2000 Syllabus
Marketing Management 
Professor: Dr. Richard Celsi CBA - 356
Office Hours: TBA (O) 985-4769 -
rcelsi@csulb.edu
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I. Materials

(1) Readings and Cases at the University Copy Center (49er - in Bookstore) - Required.
(2) A creative mind and sustained interest.

II. Course Design, Objectives, and Overall Goals

The broad purpose of this course is to further develop your analytical and problem solving skills. You are expected to integrate and apply your entire repertoire of business and general knowledge to marketing issues and industry analysis. If you see an income statement, for example, remember that you have had accounting and finance courses. Use all of your knowledge. Have fun. Learn. Teach.

Cross Functional Thinking. To provide students with a learning framework where in addition to acquiring new specialized knowledge you are required to integrate your knowledge across business disciplines, related fields, and current events.

This course will topically focus on strategic analysis, innovation and technology, and the  international environment. As such, while specific problems require local solutions, all thinking should occur within a global context. To enhance the technological and international context of the course you are expected to read a news platform (paper, net whatever) each day paying particular attention to the "front" and business sections. You are urged to treat the beginning of each class period as an "open mike" to inform, discuss, or comment on any relevant issue. I will typically have my laptop and be on-line, so you can put the URL up of the article that you read and wish to discuss and we will all look at.  Of particular interest will be issues of technology, trade, culture, and economic markets. What is nanotechnology? What does the CPI really measure?  What should happen to Microsoft if anything?  What do we mean when we say "savings rate?"  What would it mean to tax the net?  WTO? Globalization? What is happening with emerging markets?  What does Greenspan mean when he says markets are "beyond history?" The EURO? Privacy Issues? Read. And read some more. Los Angeles Times / MSNBC / USA Today / washingtonpost.gif (2093 bytes)/ N.Y. Times / WSJ / & al.

Learning Context. To provide students with a learning context that integrates international, cultural, ethical, legal, technological, political, and economic perspectives with specified course material.

The primary methodologies will be 1) lecture, 2) strategic case analysis, and 3) group interaction. You are expected to analyze each case within its particular environmental dimensions and to be prepared each class period to communicate your analysis and enter class debate. In sum, you are to view each case as a problem that you are employed to resolve. It cannot be overly emphasized that this methodology requires a sustained effort on your part, learning will be an interactive process rather than a passive experience. You will be on stage the moment that you walk into the classroom. You should feel free to challenge politely all assertions made by either your fellow students or myself. Controlled conflict and creative chaos are OK. What is desired is that you develop your own personal algorithm and style of problem solving. As such, your goal is to develop and organize a series of queries that you ask yourself when defining a problem context. Each case will expand your ability to do this.

Critical Thinking. To develop critical thinking (CT) abilities where students confronted with uncertainty and ambiguity are able to identify and structure marketing problems, create useful knowledge from limited data and information, and perform analytical tasks that lead to decision outcomes that are based on sound intellectual standards.

cnect.gif (940 bytes)Group Dynamics. There will be various team interactions. One will be your "term paper." Other team interactions may include, but will not be inclusive of, various forms of role playing, team presentations of a case problems where group members act as consultants, or specific topic explications: Term Paper  & Group Assignments - "Presentations."

Team Work and Group Based Learning. To provide students with relevant experience in team work and group-based learning and problem-solving.

III.  A Library of Relevant Articles on E-commerce, Technological Change Points, World Trade, and Miscellany.

Articles. There are over 160 relevant articles downloaded and specifically hyper linked to this syllabus that will serve multiple purposes. Some will be required reading and therefore testable, others may stimulate term projects topics, and others will be used to stimulate in-class and electronic discussion activity.

IV. E-Discussion.

e-discussion group
: Marketing_Online

V. Grading:

Test I - 22%
Test II - 22%
Test III - 20%
Term Paper - 22%
Presentations - 12%
Participation Expected - 2%

VI. Course Schedule:

1. Introduction

2. Case: Montabert (France)

"Marketing Myopia" - Theodore Leavitt, (HBR 1966)
"The Concept of Strategy" - Igor Ansoff
Video: "Triumph of the Nerds" Part I

3. Case: Port Marine Inc.

"Strategic Windows" - Abell (Journal of Marketing, 1975);
"How Competitive Forces Shape Strategy" - Porter

4. Diffusion of Innovations: Adoption Models

" Diffusion of Innovations - Ch. 19"
Video: "Triumph of the Nerds" Part II

5. The Course Crux 

Video: "Triumph of the Nerds" Part III

(a) The End of the 20th Century: A Strategic Assessment of the PC Industry 
- what were the inflection points and why?
- what has happened since to this industry and players?
- what does the future hold for this industry?
http://www.ecommerce.gov

(b) The Beginning of the 21st Century: What Next?
Genome SequencingNanotechnology 
 21st Century Science/Tech 
Related Articles                                      

6. Case: Optical Distortion Inc. (A Practical Innovation)
(Group 1 - Role Playing: "Tech Reps vs. Debeakers"
(Group 1)

7. Test 1

8. The Environment: International Perspectives:

"Power and Policy: The New Economic World Order" - Schwab & Smadja, (HBR, Nov.-Dec., 1994).
"Putting Global Logic First" - Kenichi Ohmae, (HBR, Jan. - Feb., 1995)
"Troubles Ahead For Emerging Markets" (HBR 1997)
"Crash Course: Just What's Driving the Crisis in Emerging Markets?" N.Y. Times
"Where Joblessness Is a Way of Making a Living" NYT May 9, 1999
Social Dumping? "Brazil Irked"

The CIA World Factbook

Foreign Trade Statistics

Asiaweek Online - (http://www.pathfinder.com/asiaweek/)
Asian Studies WWW Virtual Library
Business Times Online (Singapore)
Japan Virtual Library
India Virtual Library


9. International Finance Case:
Citibank: Launching the Credit Card in Asia Pacific (A)
Citibank

Measures of What?  (Consumer Price Index, Savings Rate, Information Technology)
"Economic Spotlight: IT and Net Industries Drive U.S. Economy" Industry Standard 7/12/1999
"How the BLS Measures Changes in Consumer Prices" U.S. Department of Labor Fact Sheet 90-3
"Savings Hits Record Low, or Does It: Measurement is a Relic from a Bygone Era, Some Argue" MSNBC June 28, 1999
"U.S. Worker Efficiency Higher Than Estimated" L A Times September 7, 2000 

10. International Case Presentation: China Internet Corporation: (Group 2)
"City of Wenzhou Leads China Down Capitalist Path" LAT April 4, 1999
"China's Web Masters (int'l edition)" Businessweek Online, August 2, 1999

"Web Sites' Merger Signals Consolidation of China's Internet Industry" September 16, 2000 New York Times

Related Articles

http://www.china.com
http://travel.china.com
Map of Greater China and Country Information - Central Intelligence Agency

China: 50 Years of Communism

11. TEST II

12. Presentation and Debate: Anti-trust and Microsoft: What should happen and why? (Group 3) 
Part 1: Present Antitrust issues.  What is anti-trust? Why is it? How has it affected us historically? What role should Government Play?
Part 2: Debate: What should happen to Microsoft?  Group will role play and divide into sides of this issue and conduct a debate.
Related Articles

13. Presentation and Debate: Globalization and World Trade Organization (Group 4)
Part 1: Present Globalization & WTO Issues:  What is it? Why is it?
Part 2: Debate: Group will role play and divide into sides on this issue and conduct a formal debate. 

Related Articles

14. TBA

15. Future Innovation -Your Call
(Term Papers Due: Open "mike" discussion and presentation of papers.) 

Please review Articles especially the section beginning: "change points?  windows of future opportunity or one hit wonders?  you judge..."

16.
TEST III - Final Exam 


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