| FAQ: How can I
do well on the Final?
Answer: Study the concepts on this list, and the related material in
your notes. Come to the final class session which is a
semester review. Don't forget new material covered since the
last exam. Review earlier exams in my office (although there will be
some new questions on the final).
Lecture Material
to Review: Marketing Concept Production
Concept Product Concept Selling Concept Societal
Marketing Marketing Mix Market Orientation Market
Segmentation Demographics Family Life Cycle Geographic
Segmentation Benefit Segmentation Product Usage
Segmentation Psychographic Segmentation Classes of Buying
Decisions (Routine, Limited Extensive) The 5 step decision
process Marketing Research Exploratory, Descriptive and Causal
Research Focus Groups, In-depth interviews, projective
techniques Product Life Cycle Steps in New Product
Development Convenience, Shopping and Specialty
Goods Brand Brand image, product personality, purposes of
branding, brand equity Purposes of packaging Variable
Cost Fixed Cost Unit and Total Contribution Margin (as a
percent of cost and price) Breakeven
analysis Satisfaction Value Odd-even pricing Prestige
Pricing Price Lining Price Leaders Yield Management All
Promo and Advertising (new material, right?)
Chapter Concepts
Chapter 1
The Value of Marketing 6-8
Marketing as a Process 17-21
When Did Marketing Begin?... 22-24
Chapter 2
Functional Planning.... 44-48
Chapter 3
AMA Code of Ethics, p. 67
Chapter 5
Steps in Consumer Decision Process 137-143
Internal Influences 144-Top of 150
Chapter 7
Ways to Segment Consumer Marketing 197-208
Targeting 208-211
Positioning 212-214
Chapter 4
Data Mining 106
Steps in the Marketing Research Process 107-124 (except I won't ask
about specific sampling methods)
Chapter 8
Developing New Products (241-247)
Adoption and Diffusion (247-253)
Chapter 9
Marketing Throughout the PLC 272-275
Creating Product Identity: Branding Decisions 275-281
Chapter 11
Breakeven Analysis 335-top of 337
Choosing a Price Strategy 339-345
Psychological Issues in Pricing 349-352
Legal and Ethical Issues in Pricing 352-353
Chapter 12
Entire Chapter
Look at Table 12.1
I will be using the model in Figure 12.2 in class
Look at Figure 12.5
Read the Disney story on p. 383 in Measuring value/marketing
metrics
Chapter 13
Read entire chapter.
Note all the various advertising appeals on 399-400
Advantages and disadvantages of various media (summarized also in
table 13.1 on p. 403)
Types of internet advertising -- note: paid search is currently the
largest % of advertising expenditures on the internet -- you can see
it to the right of listings at Google, with sponsorships
occasionally at the top of listings (marked as paid advertising).
The authors left out "rich media advertising" which is also growing
online and allows more creative freedom and impact.
Note the possible objectives of public relations
Read the m-commerce strategies. Note location-based technologies.
Chapter 14
Read all.
Look at Table 14.1
Check out measuring value/marketing metrics on p. 432
No all the types of price-based consumer sales promotions and
attention-getting sales promotions
Look at Table 14.2
Don't miss "Technology and Personal Selling"
Don't miss all the steps in the selling process.
Notice the role of VOIP at the bottom of 443.
You can skip the section on Sales Management (pp. 444-448). |