Research
Journal Publications
Kiang,
Melody Y., D. Fisher, Jeng-Chung Victor
Chen, S. A. Fisher, and R.T. Chi “The
Application of SOM as a Decision Support Tool to Identify AACSB Peer Schools”
Decision Support Systems, forthcoming. (SCI)
Kiang,
Melody Y., D. Fisher, P. Ammermann, S. Fisher, R.T. Chi, “Do Reverse Stock Splits
Indicate Future Poor Stock Performance?” Expert Systems With
Applications, Volume 36, Issue 2, Part 2, March 2009, Pages 3191-3198.
(SCI)
Ye,
Q., Y. Li, Melody Kiang, W. Wu, “The
Impact of Seller Reputation on the Performance of online sales: evidence from
TaoBao buy-it-now (BIN) data”, ACM SIGMIS Database,
Volume 40, Issue 1, Feb. 2009, Pages 12-19.
Kiang,
Melody Y. and D. Fisher “Selecting the Right MBA
Schools -- An Application of Self-Organizing Map Networks,” Expert
Systems With Applications, Volume 35, Issue 3, October 2008, Pages 946-955.
(SCI)
Dwivedi,
Y.K., Melody Y. Kiang, M.D. Williams, and B. Lal, “Profiling Research Published in the Journal of Electronic Commerce
Research,” Volume 9, Number 2, May 2008, pp. 77-91.
Fisher,
D., Melody Y. Kiang, and S. Fisher, “A Value-Added Approach to Selecting the
Best MBA Program,” Journal of Education for Business, Volume 83, Number 2 /
November-December 2007, pp. 72-76.
Kiang,
Melody Y., M. Hu, and D. Fisher “The
Effect of Sample Size on the Extended Self-Organizing Map Network – A Market
Segmentation Application,”
Journal of Computational Statistics and Data Analysis (CSDA), Volume 51,
Issue 12, 15 August 2007, pp. 5940-5948. (SCI)
Kiang,
Melody Y., M. Hu, and D. Fisher “An
extended self-organizing map network for market segmentation—a
telecommunication example,” Decision Support Systems, Vol.42, No.1,
Oct 2006, pp.36-47. (SCI)
Dorothy
Fisher, Melody Y. Kiang, S. Fisher, and R.T. Chi, "Evaluating Mid-level
ERP Software," Journal of Computer Information Systems, 45(1),
2005, pp.38-46. (SCI)
Kiang,
Melody Y. and Ajith Kumar, “A Comparative Analysis of an Extended SOM Network
and K-means Analysis,” International
Journal of Knowledge-Based & Intelligent Engineering Systems, Vol.8,
No.1, 2004, pp.9-15.
Kiang,
Melody Y., “A
Comparative Assessment of Classification Methods,” Decision Support
Systems, Volume 35, Issue 4, July 2003, pp. 441-454. (SCI)
Kiang,
M.Y. and A. Kumar, “An Evaluation of Self-Organizing Map Networks as a Robust
Alternative to Factor Analysis in Data Mining Applications,” Information Systems Research Journal (ISR),
Vol. 12, No. 2, 2001, pp. 177-194. (SSCI)
Kiang,
M.Y., U. Kulkarni, and R. St. Louis, “Circular/Wrap-Around Self-Organizing Map
Network: An Empirical Study in Clustering and Classification,” The Journal of Operational Research Society,
Vol. 52, 2001, pp. 93-101. (SCI)
Kiang,
M.Y. and R.T. Chi, “A
Framework for Analyzing the Potential Benefits of Internet Marketing,” Journal
of Electronic Commerce Research, Vol. 2, No. 4, 2001, pp.27-33.
Kiang,
M.Y., “Extending the Kohonen Self-Organizing Map Networks for Clustering
Analysis,” Journal of Computational Statistics and Data Analysis (CSDA),
38(2001) pp. 161-180. (SCI)
Kiang,
M.Y., T.S. Raghu, K.H. Shang, “Marketing
on the Internet – Who can benefit from an online marketing approach?” Decision
Support Systems, Vol. 27, No. 4, 2000, pp.383-393. (SCI)
Goul,
M., A. Philippakis, M.Y. Kiang, D. Fernandes, and R. Otondo, “Requirements
for the Design of a Protocol Suite to Automate DSS Deployment on the World Wide
Web: A Client/Server Approach,”
Decision Support Systems, Vol. 19, No 3, March 1997, pp. 151-170. (SCI)
Kiang,
M.Y., A. Hinkkanen, and A.B. Whinston, “Reasoning in
Qualitatively Defined Systems Using Interval-Based Difference Equations,” IEEE Transactions on Systems, Man, and
Cybernetics, Vol. 25, No. 7, pp. 1110-1120, July 1995. (SCI)
Kiang,
M.Y., U. Kulkarni, and K.Y. Tam, “Self-Organizing
Map Network as an Interactive Clustering Tool - An Application to Group
Technology,” Decision Support
Systems, WITS’92 special issue, Vol. 15, No. 4, pp351-374, 1995. (SCI)
Hamscher,
W., M.Y. Kiang, and Reiner Lang, “Qualitative
Reasoning in Business, Finance, and Economics: Introduction to the Special
Issue,” Decision Support Systems,
Vol. 15, No. 2, pp.99-103, 1995. (SCI)
Kulkarni,
U. and M.Y. Kiang, “Dynamic
Grouping of Parts in Flexible Manufacturing Systems - A Self-Organizing Neural
Networks Approach,” The European
Journal of Operational Research (EJOR), special issue on Decision
Technology, 84, pp. 192-212, 1995. (SCI)
Kiang,
M.Y., R.T. Chi, and K.Y. Tam, "DKAS: A Distributed Knowledge Acquisition
System in a DSS," The Journal of
Management Information Systems, special issue on Integrating Learning
Capabilities in Information Systems, Vol. 9, No. 4, pp. 59-82, Spring 1993.
(SSCI)
Chi,
R.T. and M.Y. Kiang, "Reasoning by Coordination - An Integration of
Case-based and Rule-based Reasoning Systems," Knowledge-Based Systems, Vol. 6, No. 1, pp. 1-11, 1993.
Chi,
R.T., M. Chen, and M.Y. Kiang, "A Generalized Case-Based Reasoning System
for Portfolio Management," Expert
Systems with Applications, Special issue in Case-based reasoning, Vol.
6:67-76, 1993. (SCI)
Kiang,
M.Y. and R.T. Chi, "An Early Warning System for Banks," Heuristics: The Journal of Knowledge
Engineering, Special Issue on Knowledge Acquisition and Machine Learning,
Vol. 5, No. 4, Winter 1992.
Tam,
K.Y. and M.Y. Kiang, "Managerial
Applications of Neural Networks: The Case of Bank Failure Predictions,"
Management Science, Vol. 38, No.
7:926-947, July 1992. (SSCI)
Chi,
R.T. and M.Y. Kiang, "Knowledge
Acquisition from an Incomplete Domain Theory - An Application on Stock Market,"
The Journal of Computer Science in Economics
and Management, 5:1-21, 1992.
Tam,
K.Y., M.Y. Kiang, and R.T. Chi, "Inducing Stock
Screening Rules for Portfolio Construction," The Journal of the Operational Research Society, Vol. 42, No.
9:747-757, 1991. (SCI)
Bailey,
A., M.Y. Kiang, B. Kuipers, and A.B. Whinston, "Analytical Procedures:
Qualitative and Causal Reasoning in Auditing," Applications of Management Science, A Research Annual, Accounting
Applications in Management Service, JAI Press Inc., Vol. 6: 7-57, 1991.
Tam,
K.Y. and M.Y. Kiang, "Predicting Bank Failures: A
Neural Network Approach," Applied
Artificial Intelligence: An International Journal, 4: 265-282, 1990 (SCI)
Refereed Book Chapters
Kiang,
M.Y., D.M. Fisher, M.Y. Hu, and R.T. Chi, “Using
an Extended Self-Organizing Map Network to Forecast Market Segment Membership,”
Neural Networks in Business Forecasting, edited by Dr. G. Peter Zhang, Idea Group Inc.
book, 2004, pp. 142-157.
Kiang,
M.Y., Neural Networks Chapter, Encyclopedia of Information Systems, Vol. 3, Dr.
Bidgoli (ed.), Elsevier Science (USA) 2003, pp. 303-315.
Kiang,
M., R.T. Chi, and K.Y. Tam, “Finding the Right Products and Devising Marketing
Strategies for E-Tailing,” Business Modeling: A Multidisciplinary Approach –
Essays in honor of Andrew B. Whinston,” Kluwer Academic Publisher, pp. 309-318,
2002.
Chi,
R.T., E. Turban, and M.Y. Kiang, “A Proposed Framework
for Distributed Intelligent Agents in Decentralized Organizations,” Organizational Intelligence - Artificial
Intelligence in Organizational Design, Modeling, and Control”, Robert
Blanning and David King (eds.), IEEE Computer Society Press,
Bailey,
A., M.Y. Kiang, B. Kuipers, and A.B. Whinston, "Qualitative and Causal
Reasoning in Auditing," Creative and
Innovative Approaches to the Science of Management, Ed. Yuji Ijiri, The IC2
Management and Management Science Series, Number 5, W. Cooper and George
Kozmetsky, Series Editors, Quorum Books, Westport, Connecticut, London, 1993,
pp.67-114.
Tam,
K.Y. and M.Y. Kiang, "Managerial Applications of Neural Networks: The Case
of Bank Failure Predictions," Neural
networks in finance and investing: using artificial intelligence to improve
real world performance, Eds. Robert R. Trippi and Efraim Turban, Probus
Publishing Company, Chicago, Illinois, 1993.
(reprint of Management Science
article).
Kiang,
M.Y., A. Bailey, B. Kuipers, and A.B. Whinston, "The Use of Qualitative
and Causal Reasoning in Analytical Review Procedures," Recent Developments in Decision Support
Systems, NATO ASI series F: Computer and Systems Sciences, Vol. 101, 1991.
Refereed Proceedings/Presentation
(selected):
Kiang,
M.Y. D. Fisher, S. Fisher, and R.T. Chi, “Selecting the Right Peer Schools for
AACSB Accreditation – A Data Mining Application,” Proceedings of the 2007 IEEE
Symposium Series on Computational Intelligence (IEEE SSCI 2007), Honolulu,
Hawaii, April 1-5, 2007.
Kiang,
M.Y. D. Fisher, and R.T. Chi, S. Fisher “Selecting the Right MBA Schools – An
Application of Self-Organizing Map Networks,” Proceedings of the 12th
Fisher
S., D. Fisher, M.Y. Kiang and R.T. Chi, “Impact of FASB Qualitative
Characteristics on the Promulgation of Statements of Financial Accounting
Standards,” Proceedings of the 12th
Ammermann,
P., D. Fisher, S. Fisher, M. Kiang, and R. Chi, “SMEs and Hosted Accounting Systems:
Factors for Successful Selection,” INFORMS International,
Fisher,
S., D. Fisher, and M. Kiang, “Impact of FASB Qualitative Characteristics on the
Promulgation of SFAS,” INFORMS International, Hong Kong, June 25-28, 2006.
Kiang,
M.Y. D. Fisher, and R.T. Chi, “Selecting the Right Peer Schools for AACSB
Accreditation,” INFORMS International,
Kiang,
M.Y. D. Fisher, and R.T. Chi, “Choosing the Right MBA Schools: An Application
of Self-Organizing Map Networks,” INFORMS International,
Fisher,
D., S.A. Fisher, M.Y. Kiang, R.T. Chi, and P. Ammermann, “Critical Success
Factors for Selecting Hosted Accounting Systems,” Proceedings of the 4th
International Conference on Supply Chain Management and Information Systems
(SCMIS 2006), Taichung, Taiwan, July 5-7, 2006, pp.797-800.
Kiang,
M.Y., D.M. Fisher, S. Fisher, and R.T. Chi, “Selecting the Right Accounting
Software for the Small Business,” Proceedings of the Tenth Annual Meeting of
the Asia Pacific Decision Sciences Institute (APDSI 2005), June 28-July 2,
2005, Taipei, Taiwan.
Kiang,
M.Y., D.M. Fisher, S. Fisher, and R.T. Chi, “Selecting the Best Value Master of
Business Administration Program,” Proceedings of the Hawaii International
Conference on Education, Jan. 4-7, 2005, Honolulu, Hawaii.
Kiang,
M.Y., D.M. Fisher, M.Y. Hu, and R.T. Chi, “The Effect of Sample Size on the
Extended Self-Organizing Map Network for Market Segmentation,” Proceedings of
the 38th Hawaii International Conference on System Sciences,
HICSS-38, Jan. 2005, Big Island, Hawaii.
Kiang,
M.Y., D.M. Fisher, S. Fisher, and R.T. Chi, “Understand Cooperate Rationales
for Engaging in Reverse Stock Splits,” Proceedings of the 38th
Sheu, M., P.A. Ammerman, M. Kiang, and J. Yur-Austin,
“An Object Oriented Knowledge Retrieval System to Facilitate Online Investment
Decision Making,” International
Kiang, M.Y., J. Gilsdorf, and R.T. Chi, “Understand
User Preference of Online Shoppers,” the Proceedings
of the 2004 IEEE International Conference on e-Technology, e-Commerce and e-Services,
March 2004,
Kiang,
M.Y., D.M. Fisher, M.Y. Hu, and R.T. Chi, “The Application of an Extended
Self-Organizing Map Networks to Market Segmentation – The AT&T Example,”
Proceedings of the 7th International Conference of the Decision Sciences
Institute (DSI),” July 2003, Shanghai, China.
D.M.
Fisher, Kiang, M.Y., S. Fisher, and R.T. Chi, “Evaluating Mid-level ERP
Software,” Proceedings of the 7th International Conference of the
Decision Sciences Institute (DSI),” July 2003, Shanghai,
Kiang,
M.Y., R.T. Chi, A. Kumar, and D. Fisher, “The Application of an Extended
Self-Organizing Map Network to Market Segmentation,” Proceedings of the
International Computer Symposium (ICS2002),
Chi,
R.T., M.Y. Kiang, & J.D. Hwang, “A Multi-Channel Research for Internet
Marketing,” Proceedings of the First International Conference on Information
and Management Sciences,
Kiang,
M.Y., R.T. Chi, & J.D. Hwang, “Internet Marketing Strategy: A Multi-dimensional
Modeling Approach,” Proceedings of the International Conference on E-Business,
Sheu,
M., M. Y. Kiang, P. Ammermann, and J. Yur-Austin, “An Object-Oriented
User-Interface Design to Support Online Trading,” Proceedings of The First
International Conference on Electronic Business (ICEB2001), Hong Kong, Dec.
2001.
Kiang,
M. Y. and R. T. Chi, “E-Commerce and Small Business-Finding the Right Products
to Sell on the Internet,” Proceedings of the 46th ICSB World
Conference, Taipei, Taiwan, June 2001.
Kiang,
M. Y. and K. Shang, “Online Purchase Decision and Its Implications on E-Tailing
Strategies,” Proceedings of the 2001 Academy of Marketing Science Conference,
San Diego, CA, May 2001, pp. 212-217.
Sheu,
M., M. Y. Kiang, P. Ammermann, and J. Yur-Austin, “A Knowledge Representation
Framework for Facilitating Online Investing,” Proceedings of the 2001
Information Resources Management Association (IRMA) International Conference,
Toronto, Ontario, Canada, May 2001.
Kiang,
M.Y. and R. Chi, “Understanding the Benefits of On-line Marketing Approach,”
Proceedings of the INFORMS\KORMS Seoul Conference, Seoul, Korea, June 2000.
Kiang,
M.Y., U. Kulkarni, M. Goul, and A. Philippakis, “Improving the Converging
Property of the Self-Organizing Map Network - Using a Circular / Wrap-Around
Kohonen Layer,” Proceedings of the 30th
Hawaii International Conference on System Sciences, Hawaii, January 1997.
Kiang,
M.Y., R.T. Chi, and K.Y. Tam, “A Decision Support System for Market Segmentation
- A Neural Networks Approach,” Proceedings
of the AIS Americas Conference on Information Systems, Pittsburgh, PA, Aug.
1995.
Chi,
R.T., M.Y. Kiang, and B. Sun, “Case-Based Model Base Management Systems,” Proceedings of the Third International Conference
on Decision Support Systems, Vol. 2, pp. 595-601, Hong Kong, June 1995.
Goul,
M., A. Philippakis, M.Y. Kiang, D. Fernandes, and B. Otondo, “Towards a
Client/Server Open-DSS Protocol Suite for Automating DSS Development on the
World Wide Web,” Proceedings of the Third
International Conference on Decision Support Systems, Vol. 2, pp. 507-515,
Hong Kong, June 1995.
Kiang,
M.Y., A. Hinkkanen, and A.B. Whinston, “An Interval Propagation Method for
Solving Qualitative Difference Equation Systems,” Proceedings of the III IMACS International Workshop on Qualitative
Reasoning and Decision Technologies, QUARDET’93, Barcelona, Spain, June
16-18, 1993.
Chi,
R.T., A.B. Whinston, and M.Y. Kiang, "Case-Based
Reasoning to Model Building," Proceedings
of the 26th Hawaii International Conference on Systems Sciences, Koloa,
Hawaii, Jan. 1993.
Chi,
R.T., M.Y. Kiang, and E. Turban, "Distributed Intelligent Agents in
Decentralized Organization," Proceedings
of the 26th
Kiang,
M.Y., D. Hamu, and K.Y. Tam, "Self-Organizing Map Networks as a Clustering
Tool - An Application to Group Technology," Proceedings of the 1992 Workshop on Information Technologies &
Systems, Dallas, Texas, Dec. 1992.
Chi,
R.T., M.Y. Kiang, and E. Truban, "Distributed Expert Systems (DES) in a
Blackboard Architecture," Proceedings
of the 1992 Annual Decision Science Institute Conference, San Francisco,
CA, Nov. 1992.
Chi,
R.T., M.Y. Kiang, and B. Sun, "DDBS: Distributed Data Base Systems," Proceedings of the 1992 Association of
Management Conference,
Bailey,
A., M.Y. Kiang, B. Kuipers, and A.B. Whinston, "A Theoretical Framework
for Modeling Executive Support Systems - A Qualitative and Causal Reasoning
Approach," Proceedings of the
International Conference on Qualitative Reasoning and Decision Support Systems,
Toulouse, France, March 1991, 269-274.
Chi,
R.T. and M.Y. Kiang, "An Integrated
Approach of Rule Based and Case Based Reasoning for Decision Support,"
Proceedings of the 19th Annual
ACM/Computer Science Conference, San Antonio, March 1991.
Chi,
R.T., M. Chen, and M.Y. Kiang, "A Generalized Case Based Reasoning System
for Personnel Performance Evaluation," Proceedings
of the 24th
Kiang,
M.Y. and R.T. Chi, "Long Term and Short Term Strategic Planning in a
Business environment - A Qualitative Reasoning Approach," Proceedings of the ACM/SIGBDP Conference on
Trends and Directions in Expert Systems, Orlando, Florida, Oct. 1990.
Kiang,
M.Y. and R.T. Chi "A System of Tree Topology in Computer Communications
Networks," Proceedings of the 11th
Science, Engineering & Technology Conference,
Kiang,
M.Y. "An Application of Qualitative Reasoning to Economics," Proceedings of the 10th Science,
Engineering & Technology Conference,
Research Grants Awarded:
External Research Grants:
METRANS
Applied Research Grant, “Cargo Security Early Warning System: The Application
of Neural Networks to Detect Cargos with Potential Security Fraud,” $40,000,
SecuGen
Corporation, biometric lab, a groundbreaking biometric product, SecuGen’s’ new
SecuIBAS server with one permanent license for 1000 users with SecuDesktop
2000, a package with a total value of over $100,000. Co-developed with Dr. Robert Chi.
United
State Department of Agriculture Animal and Plant Health Inspection Service
(APHIS), Cooperative Agreement (Project Number 07-223499), “Preliminary Study
on the Application of Artificial Intelligence Techniques to Improve Analysis of
Animal Health Information,” 1999-2000.
Principal Investigator – M. Kiang.
National
Science Foundation (Grant No. IRI-9505715), “Preliminary Research on Result
Synthesis in a Distributed Artificial Intelligence Environment - A
Meta-Analysis Approach,” Information Technology and Organizations Program,
1995-1996. Principal Investigator - M.
Kiang.
Other
Referee,
Hong Kong Research Grants Council.
Invited Lectures
PricewaterhouseCoopers E-Business Chair at Katholieke
Universiteit
http://e-business.econ.kuleuven.ac.be/
Tuesday,
March 22, 2005, 19h
E-Business Experiences, Challenges and Opportunities
Prof.Melody Kiang, Prof. Robert
Chi, Journal of Electronic Commerce Research,
Melody Y. Kiang is Professor of
Information Systems at
Robert Chi is the Chair and Professor of Information Systems at California
State University, Long Beach. His research emphasizes the development of
E-commerce, information strategies, and artificial intelligence
techniques. He is the founder and co-editor of the Journal of Electronic
Commerce Research.
The impact of
E-business is far from over and will continue its revolution when new
technologies and new application emerge. We will discuss the future
picture of E-business applications and its implication on individuals,
business, government, and research. The potential opportunities of
creating new products, services and innovative business models will continue to
bring new excitement to each individuals life and venture
capitalists. After all, what we have experienced is just the
beginning of the E-business revolution.
Lecture Pictures
Harbin Institute of Technology
Mar. 24-30, 2006
Topics:
(1) E-commerce: opportunities and the future
(2) The Impact of E-business
(3) SOM and Market
Segmentation
June 21-26, 2007
Topics: (1) Research Trends in E-Commerce Research
(2) MIS Research Methods
(3) Selecting the Right
MBA Schools--An Application of Self-Organizing Map Networks
Professional Service
Editorial
Roles
Co-Founder
and Co Editor-in-Chief, Journal of Electronic Commerce Research (JECR),
2000 to present
Associate Editor, Decision Support System, 1992 to present
Associate
Editor, Journal of
Electronic Commerce and Organizations (JECO), 2002 – 2004.
Guest
Editor, Decision Support Systems,
special issue on Qualitative Reasoning in Business, Finance, and Economics.
Reviewer,
International
Journal of Electronic Commerce, The
Accounting Review, Omega, Hong Kong Research Grants Council (RGC), Journal of Group Decision and Negotiation,
The Israel Science Foundation (grant proposal), Annals of Operations Research, Management Science, Operations Research,
Journal of Decision Support Systems, Journal of Management Information Systems,
IEEE Expert, Journal of Information Science and Technology, The Review of
Business Studies, and other
professional journals.
Fellowship and Honors:
Distinguished
Faculty Scholarly and Achievement Award, California State University, Long
Beach, 2006.
Outstanding
Faculty Award, ISSA, College of Business Administration,
Outstanding
Faculty Award, ISSA, College of Business Administration,
National
Science Foundation (NSF) travel award, to attend the N.A.T.O. Advanced Study
Institute Program (ASI), Recent Developments in Decision Support Systems,
Tuscany, Italy, June. 1991.
IBM
fellowship for study in Management Information Systems, Purdue University,
1987-88
Scholarship
for Academic Excellence, National Chengchi University, 1980-84.