CONFERENCE ARTICLES:


Teaming with Technology
Visual Technology URLS 

Information Literacy Assessment
School Libraries and Library Education in Hong Kong

Teacher Tools
Electronic Reference Services

Library Media Program Implementation  and Student Achievement

Technology Megasites for  Teen Girls
Teens on the Digital Fringes

Narrative Inquiry as an Assessment Tool


Teaming with Technology:  Collaborating with Service/Support Personnel

A school is a complicated institution and a dynamic organism. Technology can facilitate collaboration among the stakeholders and impact student achievement. Technology may be divided into resources and production tools: each has specific advantages for performing specific collaborative tasks. Of special importance is the inclusion of specialists: technology specialists, reading specialists, education specialists, counselors, social workers, and psychologists, health professionals, activities and athletic personnel. Their contributions can be facilitated via technology. Administrators can also use technology to foster collaboration among these specialists – and connect with classroom teachers.


The Role of School Libraries

    It takes a village to raise a child, it takes the entire school community to raise a student, and it takes a school library to optimize the use of educational resources in that effort. The library media program has as its main mission “to ensure that students and staff are effective users of ideas and information” (AASL, 1998, p. 6). To that end, the library provides a welcoming and interactive learning environment through its collection and access to relevant documents in a variety of formats. The library staff create an atmosphere of engaged learning through a professional set of services, chief of which is instruction, that ensure physical and intellectual access and promote lifelong learning habits.

    Library media specialists (LMS) like to think of themselves as the hub of the school, working with all students and teachers across the curriculum. Through information literacy processes, they can facilitate cross-course concepts such as cultural awareness and ecological interdependence, and can articulate curriculum across grades. LMSs can directly impact student learning on an individual basis and through coursework. LMSs can also impact student learning indirectly by helping classroom teachers design and implement meaningful learning activities.

    In this same vein, as information specialists, LMSs can impact students through their collaboration with other educational service providers such as reading specialists, counselors, and technology specialists. In addition, LMSs make a difference in the implementation of the school mission through their collaboration with the different governing bodies of the school: principals and other administrators, site/faculty councils, district personnel, and boards of trustees. Particularly in their role as information specialists and program administrators, LMSs can offer appropriate resources and services because they understand – and often perform -- the functions of these various entities. In short, LMSs lead from the middle (Farmer, 2006).

The Role of Collaboration

    Interestingly, the library media program as such does not explicitly stipulate a collaborative relationship. However, for the library program to support the needs of students and adults, LMSs need to know the school community well and communicate with them effectively in order to get them to use the library’s resources and services. Collaboration between the LMS and the school community reflects two-way communication and a strategic plan that leverages each stakeholder’s human and material resources.

    As outcomes-based education and school reform movements have pointed out the need to examine the practices of the entire school community to prepare students, collaboration takes on added meaning. Focusing on what students need to know and be able to do, the school as a whole examines the material and human resources required to ensure student success. Each member, not just classroom teachers, needs to look at what skills and resources they bring to the table and how those contributions can be leverage in collaboration with others. What unique role can administrators play? How do counselors fit into this picture? What do athletic directors contribute to student achievement? Student achievement depends on the effective planning, coordination, and assessment of all the stakeholders within the school community, taking into account the impact of the community at large.
•    What resources are available through each of these entities?
•    How are those resources used?
•    How do they impact student behavior?
•    How do they result in improving the school overall?
When these efforts are made collaboratively, they can be leveraged to their maximum advantage. As the LMS, you are well situated to facilitate and help organize these factors.

    The impact of administrators has become increasingly clear, although efforts tend to focus on tit-for-tat support, such as librarians doing research for administrators and administrators increasing library budgets.  Less attention has been placed on other educational specialists and support personnel such as counselors, special education experts, health professionals, and activities directors. Each of these positions requires specialized training and fulfills an important niche within the school community. Often their offices are run by one person, as may be the case with LMSs. Likewise, their specific functions may be misunderstood or overlooked in the broad scope of the entire school. For that reason, LMSs should pro-actively get to know these staff members and collaborate with them. The goal is to establish and maintain a richly networked web of practice that effectively supports student learning.

The Impact of Technology on Collaboration

    With its combination of text, sound, and images, technology can optimize communication and repurposing of information. In addition, technology can collapse time and space to facilitate information processing and collaboration. Partners can archive and retrieve documents (e.g., exemplars, assessments) digitally, and LMTs can organize those items in meaningful ways in response to group needs. The use of technology itself can be optimized through communities of practice as more tech-savvy members can help tech neophytes use tech tools in ways that impact student learning.

    Desktop publishing provides professional-looking, consistent publications. In collaboratively developing documents, preplanning is imperative: identifying a clear objective and message, determining roles, setting the visual tone, and coordinating venues of communication.

    Collaboratively-created databases provide an efficient collection of resources. Partnerships need to identify the objective of each database, the needed fields, the process of gathering and inputting data, and access guidelines.
    Spreadsheets allow collaborators to structure data clearly and statistically interpret them. Data can be entered and modified, storied, and disseminated for several uses, including planning. As with databases, spreadsheet objectives and fields need to be determined ahead of time by the partnerships.

    Presentation programs offer a simple way to organize and visualize key information, and repurpose “slides” to address different objectives and audiences. It is important for collaborators to storyboard the presentation ahead of production, check equipment and software to insure file interoperability, and assign production roles.

    Web pages can be created and disseminated collaboratively through intranets (in-house) or externally.  Planning needs to include determining objectives, audiences, production roles, tone and style, and interactive features.

    Digitized images and video can be effective public relation tools as they tell the school story. Collaborators can each collect pictures; the LMS is the most logical person to tag and organize these images for the use of the various collaborators.

Collaborating with Administrators

    Administrators and LMSs share many of the same responsibilities: planning, budgeting, supervision, communication, and general curriculum matters. Both work with the entire school community. The potential for partnerships should be obvious, but often they are overlooked. Administrators have to identify needs, allocate resources effectively, and manage the operation. Because these leaders are key decision-makers and powerful influences, LMSs need them. On the other hand, LMSs have expertise about resources and educational practices, as well as organizational and communication skills, that can benefit these leaders significantly. Increasingly, administrators find that effective schools foster collaboration, from instructional planning to governance. Principals who encourage and facilitation collaboration positively impact classroom practice. Principals who involve teachers in decision, emphasize teaching and learning, and followed-through with school improvement plans are positively correlated with high-performing schools (Design for Change, 1998). Such a shift in perception benefits the library media program, which works on the premise of collaboration. Administrators can help promote LMSs as site leaders by giving them opportunities for leadership, and serving as a critical friend to give timely, specific feedback to improve performance in those leadership roles. Likewise, the LMS can observe the daily implementation of the school’s mission through ongoing interaction with the school community, and can serve as a liaison between stakeholders and administrators.

    In the area of information technology alone, LMSs can collaborate with school leaders to insure equitable and cost-effective use of technology in the service of student achievement. Within the context of a current educational mandate for administrators for implementing national educational technology standards (ISTE, 2002), LMSs can collaborate with them effectively.
•    Shared vision: the LMS can model effective technology integration and share best practices in other districts.
•    Equitable access: the library offers efficient access to technology, and can circulate equipment to optimize use.
•    Skilled personnel: the LMS should be comfortable with educational technology and able to collaborate with other personnel in its curricular and productivity applications.
•    Professional development: the LMS can mount Web tutorials about educational technology onto the library or school portal, establish a professional reading collection on the topic, and in-service the school community.
•    Technical assistance: the LMS can troubleshoot the library’s equipment.
•    Content standards and curriculum resources: the LMS can locate relevant standards and collaborate with teachers to integrate them into authentic learning experiences.
•    Student-centered teaching: the LMS models individualized, differentiated instruction daily when working with students in the library.
•    Assessment and accountability: the LMS can locate valid, reliable assessment instruments to measure technology impact for student learning.
•    Community support: the LMS has community connections with local libraries and other youth-serving agencies that can be rallied in support of the school.
•    Support policies: the LMS can serve on decision-making committees and can locate existing policies, such as acceptable use policies, copyright compliance, intellectual freedom, and security.
•    External conditions: the LMS can research existing external initiatives.

General Collaboration with Site Service Personnel

    As a professional group, LMSs are usually affiliated with service personnel. These people provide the structure and support system that enables classroom teachers to function. Each service point brings a unique set of functions, each requiring very specialized training, each with its own set of procedures and ways of dealing with the school community. As such, LMSs need to spend time learning about each service group, identifying the resources and services that they can offer that will benefit the library media program. In turn, the LMS needs to identify the resources and services that the library program can offer to support the efforts of these service personnel.

    As service personnel align their work to the school’s mission, each needs to identify its niche target clientele and niche function. Although service personnel tend not to discuss their individual jobs with their counterparts, the impact of their efforts would be greatly improved if they were to function more cohesively. The LMS should participate actively in these discussions for several reasons: because the school community largely considers the LMS as a service support specialist, because the library has a rich variety of relevant resources to aid service personnel, and because the LMS works with the entire school community.

    Service personnel can help LMSs develop physical and digital collections that address school community needs:  recreational interests, personal growth and development, health issues, peer relationships, family issues, college and career exploration, legal and ethical issues.. With their links to community experts as well as their own knowledge, service personnel can co-sponsor library programs for the school community: on personal growth, fitness, college preparation, career options, culture, performing and fine arts, social issues, and many other topics of interest. Concurrently, when students and other school community individuals seek personal help to solve problems, it behooves the LMS to maintain a list of local experts and agencies. Additionally, as LMSs work with students, there may be those individuals who present challenges to library expectations; service personnel are the ones who are most knowledgeable about these students and can help LMSs to identify strategies and local resources that will be effective with those students.

    Most service personnel consider collaboration to be a core function because they need to connect with other entities to share information and integrate their curriculum or program with other school initiatives. Certainly by coordinating efforts, the school community can leverage each service and draw upon one another’s expertise. As the information center of the school, the library serves as a natural cost-effective organizational entity that provides maximum access to information, hopefully enhanced around the clock through telecommunications-based service. Working with all the students and teachers across the curriculum, the LMS provides a similar kind of synthesizing expertise to program development and delivery. The most obvious expertise that the LMS brings is knowledge about resources: how to locate and evaluate them, how to organize them, and how to make them easily accessible to the entire school community. Of particular value is the LMS’s ability to cross-reference information to optimize its use.
An associated skill is research; the LMS can research evidence-based practice to support service initiatives, locate assessment instruments, and find grants that can underwrite their efforts. The LMS can also identify content standards that align with service personnel program goals, and act as a curricular liaison to develop learning experiences that help students gain valuable lifelong skills. The library’s facilities can be an attractive feature for service personnel, displaying and disseminating information about services, and co-sponsoring informational events Additionally, the library often serve as the hub for educational technology and its use, so service personnel may need help in accessing digital sources, using equipment, taking advantage of productivity software, and designing Web pages.

Collaborating with Technology Personnel

    The technology specialist oversees the smooth operations of computer-based technology within the school. Sometimes the technology specialist focuses entirely on instructional technology; more often, that specialist also has to oversee the administrative aspects of technology. Some technology staff members specialize in network operations or material; others have the background to help coach and instruct students and staff in technology productivity or educational integration.
    The tech specialist and LMS need to work together when selecting, installing, and maintaining hardware and software. The tech specialist may also know some advanced features for software that LMSs use – or programs that help students learn. The tech specialist can help LMSs hone their troubleshooting skills, and should be just a pager away when LMSs need to contact a company about a technical glitch. In short they can facilitate the smooth operations of electronic resources; that kind of support can enable the LMS to focus on other professional library functions such as information literacy instruction and collaboration.
    Like LMSs, technology staff can often feel overworked and spread too thin. Even the tech-challenged LMS can help tech personnel organize inventory, license agreements, and repair records. LMS knowledge about the school curriculum and selection criteria provides valuable input when acquiring appropriate electronic resources. LMSs know how to match specific educational technology tools and resources with specific content to enhance learning for specific students, realizing that technology should not work in a vacuum. Leveraging this expertise, LMSs can also serve as an educational “translator,” bridging the classroom teacher’s content knowledge and the specialist’s technological expertise. Particularly because LMSs systematically work more directly with the school community than do technology staff, the library program can serve as a foundation for technology incorporation – and use of technical experts.

Collaborating with Reading Specialists

LMSs foster the lifelong habit of reading. Therefore, they should seek opportunities to partner with reading specialists to optimize student success.  Reading specialists are certificated teachers with a master’s degree in reading instruction that enables enable them to assess student reading ability, identify and implement interventions, and provide reading instruction based on the findings of the assessments. Reading specialists develop and implement reading curriculum, adapt existing reading content curriculum, and help classroom teachers with reading issues. They serve as reading resource consultants and collaborators with the school community, and provide professional development in reading issues (International Reading Association, 2000).

    As promoters of lifelong reading, LMSs should call upon the reading specialist to help students find joy in that habit. Even though the LMS position does not normally require the skills of a reading diagnostician, learning some tips on recognizing reading difficulties can help them work with students who get stuck when doing research – or who have a hard time choosing developmentally appropriate reading material. Because they may work one-on-one with students having specific reading challenges, reading personnel can give LMSs advice about individual students that can facilitate appropriate reading choices. Selection of library materials can use the help of reading specialists who may have good bibliographies of leveled reading and lists of books that focus on specific phonics elements. Reading staff can also share certain titles that resonate with their students. With the incorporation of technology, reading staff may be able to suggest good online and non-print reading programs or productivity tools that can accommodate struggling readers. Since environmental conditions can impact reading success, the reading specialist can assess the library facilities in terms of reading support. The reading specialist might also have some good suggestions for library signage and library worksheet directions. Reading specialists with world language expertise can help LMSs provide extra reading support for non-native English students. They can intercede when the student does not follow instructions in English, and they can provide LMSs with basic terminology in the primary language to facilitate interaction with non-English speaking students.    

    The library’s rich collection of materials at different reading levels in different formats provides a wealth of support for reading specialists, matching individual learning styles and interests. In addition, the library facility itself provides a safe and supportive reading environment. For their own development, reading specialists can consult the library’s professional reading collection, which can show what colleagues are using to address content-based reading issues. As a center for technology-enhanced learning, the library provides electronic resources and services that can benefit reading specialists and their students. Technical equipment such as audiocassette recorders and camcorders can be checked out to reading specialists to help student record their reading behaviors. Audiobooks and e-books help students with visual processing differences and English language learners who comprehend spoken English better than written English; the library can borrow materials from state and federal libraries for the blind and visually impaired. Current computers come equipped with text narration and interface options, and. scanners with OCR (optical character recognition) allow students to upload and read text. Software and  Internet offers multiple advantages for reading specialists and their students.

Collaborating with Special Education Personnel

    Dealing effectively with students with clinically recognized special needs adds an extra challenge to already over-extended LMSs. Collaborating with special education personnel, LMSs can address the information literacy needs of all students. Special education instructors address the academic needs of students will mild to severe disabilities. They can also focus on a number of disability areas: hearing impairments, visual impairments, physical and health impairments. Special education professionals may work with students in self-contained classrooms, provide targeted instruction to students in resource rooms, or partner with classroom teachers in inclusive settings (National Board for Professional Teaching Standards, 2003). They also need to work with other service personnel such as health professionals, counselors, and LMSs. Particularly since the special education profession has gathered many resources to use in schools and the community at large, LMSs should access those resources and share them with the school community in an organized and effective way.

    Special education personnel can help LMSs in terms of individual students, in terms of instruction, in terms of resources, and in terms of the overall library program. As they develop individual education plans (IEP), special ed personnel can suggest specific interventions that will be effective for individual students. They can also work with LMSs to provide families with ideas on how to use the library to help their children succeed. Special education personnel can help LMSs expand their repertoire of instructional and assessment strategies to meet the needs of all students as well as co-teach students with special needs. Additionally, they can teach LMSs unique classroom management techniques to address these students’ exceptional behaviors. In terms of resources for this targeted population, special education instructors can provide valuable input in selecting and using resources that meet special needs. Usually comfortable with assistive technology, they can help LMSs make sure that library web pages are ADA compliant, and can suggest good suppliers for assistive technology devices and resources to accommodate students with learning differences. Special education offices might loan the library audiocassette machines especially configured to play tapes available from local libraries for the blind and physically handicapped. Because special education personnel are knowledgeable about relevant laws and regulations pertaining to their clientele, they can assess the library facility in terms of its compliance to current standards, and can review library practices to ensure that they accommodate special needs.

    Because the LMS works with the entire school community, they are uniquely positioned to assist special education personnel carry out their functions effectively by helping them become integrated into the school community. Students in special education programs can also feel isolated; LMSs can help them feel comfortable in the library, can monitor their social behavior, and can also provide an independent reading area for their use. Because the library collection needs to address the curricular needs of all students, a range of reading levels and formats provides much to choose from. Likewise, since all kinds of classes use the library for research and reading, LMSs can collect assignments, which can be shared with special education personnel. Technology is another strength of most school libraries. Assistive technology can be expensive; for a significant percentage of students with special needs, existing library computer stations can be easily adjusted to accommodate them adequately. Likewise, many digital resources in the library can be used successfully with these students; if those resources are networked throughout the school, special education personnel can use them with their students in more contained classrooms. Special education personnel may need some coaching in using technology or incorporating it successfully into the curriculum. Especially as LMSs work with students in doing class projects, they can point out critical features and steps to help students be successful.

Collaborating with Pupil Services Personnel

    In today’s diverse society, the school community has to make sure that all students have equitable opportunities to learn successfully. Barriers to learning, be they psychological or academic, need to be addressed. The general terms “pupil services” and “pupil support services” refers to those who provide consultation and intervention services in support of students’ personal needs: psychologists, counselors, social workers, and health professionals. The counseling program addresses students’ academic, career, social, and personal needs. It offers counseling services on both a preventative, and intervention basis. The counselor also supervises the school’s advisory program, which is usually implemented with the participation of classroom teachers, and trains school community adults about ways to meet student needs (American School Counselor Association, 2005). The main function of the school psychologist is help students succeed in school. As such, school psychologists address issues of adjustment, social development, academic difficulties, and personal behavior (National Association of School Psychologists, 2003). School social workers bridge school, home, and community as they assess factors affecting student learning, social adjustment, and emotional health. They may counsel teachers on ways to deal with problem students, coordinate support groups for students or parents, or assist in child placements in foster care. As they provide intervention strategies for students and families, they may counsel, manage cases, and deal with crises. Social workers might deal with truancy, misbehavior, and pregnancy issues; some work closely with juvenile courts and protection agencies. Social workers also coordinate school and community resources to support students.

    Pupil service personnel can use their people skills to help library staff optimize interactions with the school community through training on conflict resolution, dealing with the public, appreciating diversity, and stress reduction. Because pupil service personnel often advise students about course scheduling, they can refer likely candidates to be library aides. In some cases, the academic counselor can suggest to the student that working in the library might lead to a career in education, information science, communications, or technology. Because pupil services personnel typically deal with administrative databases, they can help LMSs use that system or provide you with information to solve a library operations problem such as locating a student, contacting a parent, or importing student data into the library’s circulation database. Pupil services personnel need to keep current on laws and regulations that might impact the school community, which should be made available in the library, so these professionals can facilitate access to these legal points. Administrators and pupil services personnel may be a good first point of advice if a library service might have legal ramifications, such as family book discussion groups.

    Because they interface with the rest of the school community on a daily basis, LMSs can support pupil services personnel both informally and formally. The most obvious focus for collaboration is resource sharing;  getting the right information at the right time can help people significantly so by exchanging good titles and sources of information, the LMS and pupil services personnel can address the academic and personal needs of the school community. Staff can follow up with student workshops and counseling sessions.  Because the library media program tends to focus on curriculum, LMSs can help pupil services integrate their work into coursework. For instance, career counseling can be melded into subject matter courses as classroom teachers want their students to think like a scientist, historian, or artist. Library resources and online links, listed in print bibliographies and the library’s portal directory, can be used to research careers. Additionally, connecting to public library local information databases, LMSs can inform counselors about community experts who can talk with classes about their professions. 
Collaborating with Physical Health Personnel

    Student fitness is a weighty topic for today’s educators because student’s physical well-being impacts day-to-day learning as well as establishes lifelong habits. With current social issues of physical abuse, drugs, early sexuality, HIV/AIDS, and possible pandemics, physical health personnel have increasingly complex jobs to do. The LMS can collaborate with these staff to provide healthy information and services to the school community.

    Students may have congenital or situational conditions that can impede their education: language  and speech impediments, hearing and audiology conditions, and orientation and mobility limitations. Clinicians and rehabilitation specialists provide specific intervention services for these students. Speech-language pathologists, for instance, diagnose and recommend interventions for speech disorders (e.g., fluency, articulation, voice) and language disorders of aphasia (lost speech or language ability) or delayed language (National Clearinghouse for Professionals in Special Education, 2000). Educational health professionals may include health education educators, school nurses, or district coordinators of programs such as health education curriculum or substance abuse and prevention. School nurses focus on students’ health and development, have the most specialized certification standards and function of health professionals.

    Health professionals can help the library be a safe environment: examining traffic patterns and furniture placement to minimize accidents, suggesting items for a first aid kit, training library staff in emergency preparedness procedures, and displaying health education posters. Clinical and rehabilitation specialists can provide valuable advice in terms of assistive technology and overall technology use. They can suggest appropriate software or technical modifications to existing hardware to accommodate students with hearing, visual, or mobility impairments. As library personnel help students with language disorders, clinical and rehabilitation specialists can give staff tips on ways to communicate more effectively with this population, such as speaking articulately and directly face-to-face with hearing impaired students. They can also help them be more patient listening to students with speech disorders and picking up tonal cues. Because physical health professionals need to keep current in the literature and best practices, they can provide the library with bibliographies about print and non-print information as well as contact information about local health agencies and experts. These materials are often targeted to the general public, so the library can service students’ families using these items.

    The library program can benefit physical health professionals in three major areas: resources, communication, and instruction. While physical health professionals tend to focus on professional reading, LMSs are more likely to be aware of age-appropriate reading that is aligned with the curriculum. Not only do these materials reflect student interests, but they can be incorporated more easily into classroom learning activities than resources commonly used by health professionals. Students may also be interested in health-related career information. Communicating health information can be a real focus for library service in support of physical health personnel. Besides creating displays, bibliographies, and web links, LMSs can disseminate health information via school publications, meetings, and library events. LMSs can suggest health topics and resources – and mention the expertise of site physical health personnel – as they collaborate with classroom teachers to design authentic learning activities. In the process, the LMS serves as an ambassador for health professionals.

Collaborating with Co-Curricular Personnel

    Besides traditional academic subjects, education also addresses physical fitness, lifestyle habits, socialization, and service; these elements comprise the co-curriculum. Professionals are needed to oversee these important activities, insuring that students get a well-rounded education. Similarly, the library media program needs to address students’ personal needs and interests, including leisure-time reading and viewing. These lifelong activities provide a solid foundation for collaboration between co-curricular personnel and LMSs.

    Activities directors oversee co-curricular activities, which help round out a student’s life, and provide other venues for self-affirmation and success; building upon students’ interests and linking students to their peers and communities in meaningful ways, co-curricular activities promote self-discipline as well as teamwork. Besides physical education teachers, a number of other personnel related to athletics contribute to the school community. Coaches may be classroom teachers or other contracted athletes who help students perform and compete in athletic competitions; they often have to manage resources and deal with administrative details as well. Referees, umpires, and other sports officials help maintain the order and integrity of athletic competition. Athletic administrators may have public administrative or business backgrounds. Athletic trainers and kinesiotherapists apply specialized preparation in physiological, psychological, bio-mechanical, and sociological principles.

    Because they deal with many school community members who serve as co-curricular participants and advisors during and outside traditional school hours, the activities director and athletics director can help you the LMS connect with these groups. Through this network, individual clubs can be a great help to the library: videotaping student events to be archived in the library, publicizing library programs in student publications, creating artwork for the library, performing at library events, creating library “cheers,” and so on.

    As “Information Central,” the school library can provide valuable resources for co-curricular personnel and their associated members. The library’s collection and portal provide a rich assortment of materials in a variety of formats to support student activities: sports, culture, the arts, technology, politics, and so on. Technology enables co-curricular personnel to access digital resources worldwide; library cable or satellite broadcasting “feeds” to download programs and enable videoconferencing, which can offer co-curricular groups remote access to experts and exciting sites. Many school libraries also include production areas and services. Library tech aides can help groups create digital products, and library video aides can tape co-curricular events, which can later be archived in the library for use by the entire school community. Library staff can also train co-curricular peers and students how to use these technologies independently, and can create reference sheets of directions to facilitate independent use. As an authentic sign of support and involvement, LMSs can advise co-curricular clubs. Natural fits are those groups who like reading, writing, anime/manga, calligraphy, video, technology. However, LMSs can transcend stereotypes to advise cultural/ethnic groups, service organizations, drug awareness groups, gay/lesbian/bisexual/transgender groups, and debate teams. Students love seeing educators outside their normal roles; finding out that their class advisor/LMS is a jazz dancer can increase the whole library program’s currency. As the library media program connects with the community, LMSs can facilitate co-curricular personnel networking with local groups through library-created community databases and personal contacts.   To that end, the school library can co-sponsor events that feature co-curricular topics: politics, anime, sports, pets, ecology, performance arts, and community service.

Impact of Collaboration

    When assessing the impact of technology-enhanced collaboration with administrators and service/support personnel, LMSs can consider the following questions:
    Does the library collection support the curriculum and co-curriculum? Do service personnel participate in selecting tech resources?
    Is the library – and library portal -- available to service personnel for instruction, mentoring, research, production?
    Do you co-sponsor tech services / activities with service personnel?
    Do you collaborate with service personnel to develop tech products that optimize student success?
    Do you collaborate with service personnel  to design and conduct tech-related staff development events?
    Do you help service personnel research issues and develop tech grants that impact student success?
    Do you strategically plan with service personnel using tech?

    Assessment is an ongoing activity that enables the school community to reflect actively on student learning and keep on making adjustments to increase positive impact. As collaborators examine the status quo, assess the situation, analyze the data, create interventions to improve the situation, and measure the impact, a spiraling cycle of self-improvement develops. This kind of learning community inquiry models collaborative learning for students, and makes them part of the cycle itself. The interdependence that results optimizes transfer of learning and reflects a well-rounded education.

References

American Association of School Librarians and Association for Educational Communications and Technology. Information power: Building partnerships for learning. Chicago: American Library Association.
American School Counselor Association. (2005). ASCA national model. Alexandria, VA: American School Counselor Association.
Designs for Change. (1998). Practices of schools with substantially improved reading achievement. Chicago: Chicago Public Schools.
Farmer, L. (2006). Collaborating with administrators and educational support staff. New York: Neal-Schuman.
International Reading Association. (2000). Teaching all children to read: The roles of the reading specialist. Newark, DE: International Reading Association.
International Society for Technology in Education. (2002). ISTE national educational technology standards (NETS) and performance indicators for administrators. Eugene, OR: ISTE.
National Association of School Psychologists. (2003). School psychology: A career that makes a difference. Bethesda, MD: National Association of School Psychologists. 
National Board for Professional Teaching Standards. (2003). Early childhood through young adulthood/exceptional needs specialist. Arlington, VA: National Board for Professional Teaching Standards.
National Clearinghouse for Professionals in Special Education. (2000). Speech language pathologist. Arlington, VA: National Clearinghouse for Professionals in Special Education.




VISUAL TECHNOLOGY URLS


Visual Language and Instruction:
http://www.ivla.org/
http://www.sanford-artedventures.com/study/study.html
http://www.al-mousawi.org/bib.html
http://www.imaginarylands.org/
http://falcon.jmu.edu/~ramseyil/picture.htm
http://librarymedia.org/visual/topics.htm
http://eduscapes.com/info/visuallit.html
http://members.ozemail.com.au/~leemshs/visual.htm
http://www.visualizingaddiction.org   science
http://www.artlex.com    visual arts dictionary
http://www.kn.pacbell.com/wired/capades/glossary.html   visual glossary
http://www.kn.pacbell.com/wired/art2   viewing artistically
http://www.artsedge.org/
http://www.envisionyourworld.com/
http://www.medialiteracy.com
http://mediachannel.org/classroom/
http://www.sedl.org   visual literacy found under “The People’s Choice”

Visual Searching:
http://www.kartoo.com
http://www.clusty.com
http://www.grokker.com
http://mooter.com
http://www.webbrain.com/html/search_frame.html

Searching for Visual Information:
http://www.smarter.com/smartervisualsearch/select.php
http://www.evisionglobal.com
http://www.mediabakery.com/visualsearch.asp
http://www.ditto.com
http://www.quintura.com
http://blinkx.com/overview.php
http://www.singingfish.com
http://www.shadowtv.com

Evaluating Visual Information:
http://oemagazine.com/fromTheMagazine/jan05/photofakery.html
http://www.museumofhoaxes.com/photos/photos.html
http://www.camerairaq.com/faked_photos/
http://snopes.com/photos/photos.asp
http://www.alias.com/eng/etc/fakeorfoto/quiz.html
http://www.badastronomy.com/bad/tv/iangoddard/moon01.htm
http://www.cyberjournalist.net/news/001830.php
http://www.pbs.org/pov/ad   political ads
Photography: http://www.usask.ca/art/digital_culture/horowitz/
Reading photos: http://www.learnnc.org/articles/vlphoto0602-1

Color and Mood:
http://brightworld.com/Cool/Mood_Light.html
http://www.weprintcolor.com/moodofcolour.htm
http://www.webdesignclinic.com/ezine/v1i3/mood/
http://houseandhome.msn.com/decorate/decoratingwithcolor0.aspx
http://www.yourneighborhooddoctor.com/color_therapy.html
http://www.kiradesign.com/colors.htm
http://www.icolormyworld.com/

Visual Representation of Knowledge:
http://www.visualthesaurus.com
http://www.inspiration.com/vlearning/index.cfm
http://www.graphic.org
http://www.gliffy.com
http://www.transana.org/   to analyze video data
http://www.iokio.com/omniscope.html  visualizing data

Mash-Ups:
Google Earth and spawns   http://maps.google.com
http://www.yourgmap.com
http://www.acme.com/planimeter   measures areas
http://www.speakeasy.org/~endico/maps/usgs.html   earthquakes

Visual Sources:
http://www.artmuseums.com
http://wwar.com   world wide arts resources
http://www.artic.edu/artaccess
http://www.getty.edu/artsednet
http://www.nga.gov National Art Gallery
http://www.metmuseum.org
http://www.coudal.com/moom.php   Museum of Online Museums
http://www.culture-at-work.com/jpnlink.html
http://fiftycrows.org/tvnewmedia
http://www.flickr.com
http://www.YouTube.com
http://www.ifilm.com/
http://www.grouper.com/   lots of video
http://wink.com/   museums and other visual collections
http://education.arm.gov/nsdl/index.shtml    atmosphere visualization collection
http://ashesandsnow.org/  pictorial essays about human connection with animals
http://usmob.com.au/   virtual Australian reality
http://www.eskeletons.org/




EXISTING INFORMATION LITERACY ASSESSMENT INSTRUMENTS
 from a forthcoming book on Information literacy and assessment (Scarecrow Press, 2006)

Research Processing Models
•    Washington Library Media Association’s essential skills for information literacy provides benchmarks at the 4gth, 7th, and 10th grades (http://www.wlma.org/Instruction/benchmarks.htm).
•    Wisconsin’s model academic standards melds information and technology literacies throughout the curriculum, and benchmarks targeted performances at 4th, 8th, and 12th grades (http://www.waunakee.k12.wi.us/DPI_Standards/matrix.htm).
•    The Kansas State Department of Education aligned its information literacy standards to the American Association of School Librarians’, and developed benchmark indicators for each standard (http://www.ksde.org/outcomes/libstd52001.pdf).
•    Mankato (Minnesota) area schools have developed grade-level targeted performance standards for information and technology skills (http://www.isd77.k12.mn.us/resources/infocurr/benchmarks.pdf).

Access / Location Skills
•    Copeland (2005) has guidelines for posing and assessing questions (http://www.stenhouse.com/pdfs/0394ch05.pdf).
•    Illinois Mathematics and Science Academy developed an interactive key word assessment (http://21cif.imsa.edu/mc/challenge/KeywordChallenge.swf).
•    Moore (1997) listed significant elements for educators to observe in children’s problem solving efforts (http://www.ifla.org/IV/ifla63/63moop.htm).
•    Shambles lists several useful tools for assessing information and communications technology competency (http://www.tepaonline.net/pages/staff/AssessIT/).
•    Direct evidence: locate the item.
•    Written evidence: concept maps, lists of key words, journaling, underlining key words.

Content Evaluation Skills
•    Mark phrases that reflect content accuracy, perspective, authenticity
•    Explain why a specific source was selected or rejected in terms of the criteria, preferably documenting the decision-making process
•    Use evaluation rubrics to analyze a source (e.g., Kathy Schrock’s extensive list at http://school.discovery.com/schrockguide/eval.html)
•    applying critical thinking skills to program solving (http://www.denison.k12.ca.us/ms/courses/rain/rubric.htm).
•     Chico (California) Unified School District uses an authentic task to assess students’ ability to evaluate web sites (http://dewey.chs.chico.k12.ca.us/info-lit.html).

Communication Skills
•    Socratic circles, where students discuss their insights on their reading, model intellectual dialogue. The National Teaching and Learning Forum provides a rubric for assessing several facets of participation: http://www.ntlf.com/html/lib/suppmat/1306a.htm.
•    Arizona State University’s Foundation of Communication Assessment and Evaluation has developed a simple instrument for oral, written, and visual communication (http://www.fulton.asu.edu/~fcae/Insturments/Communication%20Instrument/Communicationinstrument.htm).
•    Schools of California Online Resources for Education (SCORE), which uses California content standards, has developed a simple collaboration rubric (http://www.sdcoe.k12.ca.us/score/actbank/collaborub.html).

Metacognition Skills
•    Biggs 2001 revised study process questionnaire gives valid information about a student’s level of motivation and use of study strategies (teaching.polyu.edu.hk/datafiles/R75a.doc).
•    Learning and Teaching Scotland supplies two self-assessments for capturing learner perceptions and for collecting evidence of attainment (http://www.education.gov.ab.ca/k_12/curriculum/bySubject/focusoninquiry.pdf).
•    Conduct interviews about information literacy strategies.
•    Have students create concept maps or write reflective journals.

Collaboration Skills
A good practice is to have one person serve as an observer of the group, noting behaviors that advance and impede collaboration. Other typical assessment tools include individual and group questionnaires and checklists, reflective documentation, and authentic assessment of group projects.
•    The International Association for the Study of Cooperation in Education (http://www.iasce.net/resources.shtml) offers resources from the leading researchers in the field.
•    The Center for the Study of Learning and Performance at Concordia University has a very useful set of assessment tools for students and teachers (http://doe.concordia.ca/cslp/RS-Instruments.php).
•    San Diego (California) County of Education developed a simple rubric to assess student collaboration (http://www.sdoe.k12.ca.us/socre/actbank/collabororub.html).
•     Las Cruces (New Mexico) and Kyrene de las Brisas Elementary (Arizona) public schools targeted their collaboration rubric to elementary students (http://www.zianet.com/cjcox/edutech4learning/cincorubric.html and http://www.kyrene.org/schools/brisas/sunda/litpack/collaboration_rubric.htm). 
•    Arizona State University’s simple teaming instrument measures group performance over time (http://www.eas.asu.edu/~fcae/Insturments/Teaming%20Instrument/teaminginstrument.htm).

Appreciation Skills
•    Kansas State Department of Education has developed a rubric that addresses basic appreciation elements across the creative arts (http://www.ksde.org/outcomes/rubricfinal.pdf).
•    Bartel has a rubric that assesses discussion and writing on art and esthetics. With just a few changes in terms, it can be used for creative expressions in any format (http://www.goshen.edu/art/edu/rubric3.html).
•    Cope (2003) offers several useful assessments to document students’ affective reading experiences (http://ksumail.kennesaw.edu/~jcope/WorkshopHandouts/2003Handouts.htm). 
•    The Australian Children’s Television Foundation lists indicators of TV and film appreciation (http://www.actf.com.au/learning_centre/school_resources/teaching_kits/btv/units/btv_lp.htm).

ASSESSMENT AT DIFFERENT SYSTEM LEVELS

Library Level
•    The Department for Education and Skills and the School Libraries Working Group (UK) developed two series of scenarios that teacher librarians can use to assess their programs, one for primary and one for secondary settings  (http://www.teachernet.gov.uk/teachingandlearning/resourcematerials/schoollibraries/?3300545056b4385-a1d7191d-3302-4529-8db5-17eb5900db37).
•    The Quebec Federation of Home and School Associations developed a questionnaire to assess school libraries (http://www.qfhsa.org/pdf/library_questionnaire_nov04.pdf).
•    Berea College Hutchins Library uses a number of useful forms to assess bibliographic instruction program (http://faculty.berea.edu/henthorns/bieval/).
•    Bertland maintains links evaluation forms for school library programs and teacher librarians (http://www.sldirectory.com/libsf/resf/evaluate.html#forms).
•    Maxfield (Montana) Library has quick forms for both students and teachers to assess library instruction (http://www.lib.umt.edu/research/eval.htm).

Classroom Level
•    The Indiana State Department of Education’s learning communities handbook includes a self-assessment tool (appendix 5) to determine to what extent a course needs library instruction; although targeted for college faculty, most of the questions can be easily adapted for secondary school settings (http://www.indstate.edu/fyp/handbook.PDF).
•    Alberta (Canada) Learning’s 2004 publication Focus on Inquiry guides teachers on incorporating technology for inquiry-based learning, and meld information literacy; 12appendices include useful assessment tools for both teachers and students (http://www.education.gov.ab.ca/k_12/curriculum/bySubject/focusoninquiry.pdf).
•    New Zealand’s Ministry of Education constructed a literacy assessment rubric targeted to classroom teachers (http://www.tki.org.nz/r/assessment/atol_online/self_review_e.php).
•    Probably the most telling evidence, however, is sample student work. Redwood HS’s research handbook serves as a consumable guide in this respect (http://rhsweb.org/library/researchguidelong.htm). Their rubric is useful: (http://rhsweb.org/library/research_rubric.htm).
    Research project rubrics provide a concrete way to assess student work; both the process and product should be assessed.
•    Rochman’s rubric, based on the Association of College and Research Libraries (ACRL), is a good start (www.calstate.edu/LS/1_rubric.doc).
•    New Jersey City University’s information literacy rubric is also based on ACRL’s information literacy, and was cited by the Middle States Commission on Higher Education (http://www.njcu.edu/Guarini/Instructions/instrucations.htm).
•    From New Zealand comes another simple rubric to assess information processing skills (http://www.in2edu.com/downloads/infolit/inforubirc.PDF).
•    The Australian Library and Information Association has developed an information literacy toolkit, which includes an ICT literacy matrix of student learning  (http://www.alia.org.au/advocacy/literacy.kit.pdf).
•    The Northwest Regional Educational Laboratory’s research rubric assesses student work from three perspectives: technology use, researching, and presentation (http://www.ncrel.org/mands/FERMI/prairie/9prairie/9rub1.html).
•    Joyce Valenza’s research “checkbric” can be used by students and adults alike (http://mciu.org/~spjvweb/checbric.html). Her research project rubric aligns with standard research process models (http://mciu.org/~spjvweb/resrub.html).
•    California State University, Long Beach, developed an analytic writing rubric, which reflects information literacy elements (http://www.csulb.edu/divisions/aa/personnel/fcpd/resources/ge/analytic/index.html).
•    The Kansas Research Collaborative Network’s science report rubric (http://rhsweb.org/library/rubric_secexp.htm) and Howe (Oklahoma) High School’s science report rubric point out the critical features of technical writing (http://www.howe.k12.ok.us/~jimaskew/evalua.htm).

Site Level
•        A good practice is a system-wide information audit, used to identify resources and services that can contribute to information literacy planning and implementation. At the operational level, it can help streamline procedures, minimize duplicative effort, and aid in prioritizing the allocation of resources.
•    The New South Wales (Australia) Department of Commerce Office of Information Technology offers guideline for conducting an information audit, which can provide a framework for an information literacy assessment plan (http://www.oit.nsw.gov.au/Guidelines/4.3.12.g-IM-Audit.asp).
•    The Association of College and Research Libraries (of the American Library Association) has designed an information literacy IQ (Institutional Quotient) test and scoring guide to determine an institution’s readiness for integrating information literacy into the curriculum; the emphasis is on system-wide conditions and steps towards capacity building (http://www.ala.org/ala/acrl/acrlissues/acrlinfolit/professionalactivity/iil/immersion/infolitiqtest.htm).
•    New Zealand’s Ministry of Education developed a literacy leadership tool for elementary schools that includes a planning vision, literacy review tool, and school action plan (http://www.tki.org.nz/r/literacy_numeracy/lit_lead_tools_1_8_e.php)
•    Colorado’s Department of Education now mandates districts technology and information literacy plans, and provides forms and guidelines to help staff in this process (http://www.cde.state.co.us/edtech/plng-etil.asp)
•    The North Central Regional Educational Laboratory offers a self-assessment tool for school leaders to examine technology and transformation, which may be adapted for information literacy issues (http://www.ncrel.org/cscd/pubs/lead51/51assess.htm)
•    California’s Technology Information Center for Administrative Leadership provides several templates and guidelines for site and district technology plans, which include information literacy aspects (http://www.portical.org/contents2.html?mode=TT).
•    The U.S. National Center for Education Statistics developed a questionnaire that examines information literacy instructional programs (http://nces.ed.gov/surveys/SASS/pdf/0304/sass_ls1a.pdf).





School Libraries and Library Education in Hong Kong
    This summer I had the privilege to be invited to teach for the Master’s degree in Library and Information Management program at the University of Hong Kong (HKU). I also served as the external examiner for the Diploma for Teacher Librarianship, under the auspices of HKU’s School of Professional and Continuing Education: SPACE. 

Hong Kong Education
    Hong Kong’s education reflects the long occupation by the United Kingdom. The system is basically British in nature, and consists of six primary forms and seven secondary forms. Since the reversion to China, Hong Kong’s curriculum has become more Sino-oriented. The main strands include reading/literacy, science, technology, and moral education. Students must meet both English and Cantonese language standards.
     In higher education the associate’s degree and diploma program usually require two years, and the bachelor’s program is set up as a three-year process. The master’s degree typically requires a two-year commitment. There has been some talk about changing the educational year divisions to provide more seamless education from primary through higher education.
    HKU is Hong Kong’s oldest institute of higher education, and began in 1910 as a medical training center. Now it offers bachelor’s through doctoral degrees in many subjects, and serves almost 20,000 students. Located mid-level on Hong Kong Island itself, it is relatively close to the central business district and looks over hundreds of high-rise apartments. It offers Hong Kong’s only master’s degree in library and information management and only Diploma in Teacher Librarian program.

Teacher Librarians
    Under the direction of the Hong Kong Education and Manpower Bureau (EMB), every primary and secondary school is mandated to hire a qualified full-time teacher librarian. These teacher librarians need to be credentialed teachers and credentialed teacher librarians. In some cases, a classroom teacher takes the position for a year or two, but others find teacher librarianship to be their real niche. Much of their time is spent in collection management, but increasingly they are working with teachers in reading promotion, information literacy, and technology competency efforts. The EMB has established the mechanism for a union catalog, so it is hoped that teacher librarians will contribute to it. There has also been some movement to push information literacy more substantially; the new emphasis on liberal studies may be the window of opportunity for such integration.
    At one point, EMB in-house training provided the basis of academic preparation, but in 1999 a diploma program was established at HKU. Because credentialed programs did not require a bachelor’s program, students came with a wide spectrum of experiences and academics. Now teacher librarians need to have a bachelor’s degree, although most have already earned such a degree for their first credential. The master’s program is open to all types of librarianship, but is not required for teacher librarians. The Education and Manpower Bureau is contemplating the bachelor’s degree as a requirement for entering teacher librarians; they also plan to phase out their own training, and require all candidates to take at least one year of graduate course, which would be paid by the state. The full diploma, however, would require an additional year of training.
    The Diploma of Teacher Librarianship program now consists of ten modules (courses) with 36 credits total. Class modules are usually held weekly for eight to ten weeks, followed by the next module. Subjects include collection development and organization, technology, information sources and technology, information literacy and collaboration. A field experience is built into each year’s program. The approach blends theory and practice, and stresses cataloging and instruction. As the external examiner for this program, I found the culminating tasks to be a synthesis of readings, discussion, and site application. Although most classes are held face-to-face, all courses are mounted on HKU’s interactive learning network (ILN) so students can retrieve presentations and readings online and can post work to the group digitally. Tasmanian-born James Henri coordinates the program; most full-time faculty are not native to Hong Kong although most part-time faculty are local teacher librarian practitioners; outside adjunct faculty, such as myself, are invited to teach a course or two occasionally. Thus, library science students receive a truly international education.

Library Education Students
    About eighty students are in the diploma program, and half that many are master’s degree candidates. Most students work full-time, and travel some distance to attend class, even though there are six instructional sites scattered throughout Hong Kong for the diploma program. To accommodate their needs further, courses tend to be held in the evenings and on Saturdays, and most documents are posted online.  Several classes are fitted with laptops for each student to facilitate interactive participation.
    I taught two courses for the other library science program (i.e., their master’s degree): research methods and enquiry, and initiated a collection management course. Students were all local residents, and ranged in age from the early twenties to mid fifties. Their interests and work settings reflected the full spectrum of librarianship: public, academic, school, and special. There were more religious-linked libraries than I expected, and some of the settings were very interesting: newspaper library, women’s club recreational library, along with several private universities and schools.
    In my experience, the students were very serious and sincere. They work extremely hard at their jobs, and want to provide high-quality library service. One might think that they are not as responsive as United States students, but given opportunities for group work and discussion, they participate actively and insightfully. And when given a chance to speak Cantonese (HKU being an English-based program), students converse non-stop! In any case, the students were most gracious and appreciative of their education.
    
International Association for School Librarianship Conference
    In early August while I was there, the International Association for School Librarianship (IASL) held its annual conference at HKU. This event marked the first time that IASL had met in China, and the local planning committee worked hard to make the conference special, down to the sequined conference bags. At the opening meeting, Hong Kong teacher librarians and administrators were honored for their efforts, which drew much local attention. Of course, the conference was marked with children’s performances and good food, and delegates had a chance to visit exemplary local school libraries. 
    Over 600 delegates from about 30 countries attended; the Education and Manpower Bureau paid for the registration of Hong Kong teacher librarians, which provided a valuable venue for professional development. Two pre-conferences (Carol Kulhthau and I conducted one on assessing information literacy) and over a hundred sessions addressed current issues of resources, instruction, collaboration, research, technology, among others. Probably even more learning occurred in the halls and at meals as teacher librarians from around the world shared their experiences.

    I’m not sure who learned more: my student or myself – probably the latter. Experiencing a different culture while sharing common values of librarianship provided a rich learning environment. I encourage more library educators to cross-fertilize their profession.    




TECHNOLOGY TECH TOOLS       

Good sites for tips using a variety of tech tools:  
http://www.rtec.org   Regional Technology in Education Consortia
http://edtech.kennesaw.edu/web/teaching.htm  Kennesaw Teaching Aids   
http://www.buddyproject.org   Buddy Project
http://www.2learn.com/teachertools/teachertools.html   Canadian site
http://school.discovery.com/   Discovery Channel’s education center
http://www.ed.sc.edu/caw/toolbox.html  Web Toolbox
http://www.csulb.edu/~jlamkins/resources4teachers.htm   Dr. Lamkins’ links

Management:
http://www.cast.org/ncac/reports/tpractice2.pdf   Universal design
http://faculty.salisbury.edu/~rdroyer/EDUC319/managewebq.htm   Classroom management WebQuest
http://jc-schools.net/tutorials/classroom/management.htm  Classroom Management Technology Tools
http://www.janbrett.com/calendar/calendar1.php4   Online Calendar Maker

Evaluating Web Sites:
http://www.library.ucla.edu/libraries/college/help/hoax/   UCLA web evaluation activities
http://www.noodletools.com/debbie/literacies/information/5locate/adviceengine.html  Search Strategy guidesheet
http://www.sosig.ac.uk/desire/internet-detective.html  middle schooler evaluation of Net resources
http://academics.sru.edu/library/tutorials/internet/intro.htm  Using the Internet for Research

Software:
http://www.clrn.org   California Learning Network
http://www.evalutech.sreb.org   EvaluTech

Learning Objects:
http://www.merlot.org
http://www.2learn.ca/construct/
http://www.rtec.org/resource.shtml
http://infomine.ucr.edu
http://www.marcopolo-education.org
http://t3.preservice.org/projectlab/#library
http://www.math.fsu.edu/Virtual/index.php? f=21 math resources

Lessons:
http://www.mcrel.org/lesson-plans/index.asp  Mid-Central Regional Educational Laboratory
http://www.score.k12.ca.us/   California’s resources on lessons and resources
http://4teachers.org/intech/lessons/    RTEC lessons
http://www.lessonplanspage.com   free lesson plans (has ads)
http://www.education-world.com/    Education World
http://www.infosearcher.com/cybertours   Cybertours (created by a librarian)
http://www.uen.org/cgi-bin/websql/utahlink/lessonbooks.htm   Utah’s sources
http://www.ncrtec.org/tl/lp/   lesson planner
http://www.kn.pacbell.com/wired/fil/  templates for creating hotlists, WebQuests, etc.  
http://www.csulb.edu/~lfarmer/infolitwebstyle.htm   Information Literacy, including lessons

Multimedia:
http://www.digitalfilms.com   Digital Films (easy comic-book style film making)
http://faculty.washington.edu/chudler/chhearing.html   Aural literacy
http://www.schoolhousevideo.org/   Schoolhouse Video
http://www.mediafestival.org/downloads.html   Copyright for multimedia

Diagnostic Tools:  
http://www.firn.edu/schools/broward/ftlaud-hs/fcatweb.htm   reading and math Resources
http://www.mathwright.com/_disc4/00000024.html Math SAT test and tutorial

Assessment:
http://www.2learn.ca/construct/cknowassessframes.htm  2Learn's list of assessment tools
http://rubistar.4teachers.org  RubiStar and Rubrician
http://landmark-project.com/classweb/tools/rubric_builder.php3    Class Rubric Builder
http://www.reacheverychild.com/assessment.html  Assessment: Reach Every Child
http://jonathan.mueller.faculty.noctrl.edu/toolbox/  Authentic Assessment Toolbox
http://www.mrsperkins.com/testing.htm  First Grade Forms and Testing




ELECTRONIC REFERENCE SERVICES:
A TEEN’S EYEVIEW

By Dr. Lesley Farmer, California State University Long Beach

 

 

Why do Teens Look for Information?

lSchoolwork

lPersonal problems

lConsumer need

lInterest / curiosity

 

Teens’ Information-Seeking Behavior

lAsk someone

lGo to the Net (unaware of online databases)

lBuild on past experiences/success

lUnsophisticated use of search strategies   (key words evade them;

    forget Boolean)

lLook at end/not at means or context

lNot deeply critical

lNot persistent; easily confused

lDifferent sense of time…

 

What is Reference Service to a Teen?

lA last resort and safety net

lLinked to schoolwork

lResource and fact based

lMay be unfriendly

lTheir perceptions may be faulty

 

What Teens Want

lFriendly atmosphere, be it face-to-face or online

lClose collaboration between classroom teacher and librarian

lGuidance; selected web sites

lMake it easy and content: “Just the facts…)

ELECTRONIC RESOURCES ISSUES:

 

Selecting Electronic Sources

lContent: full-text options, archiving options, ownership, stability

lFeatures: graphics, multimedia, searching tools

lInterface: help, documentation, consistency, ease, need for instruction

lTimeliness: weigh need against cost

lAccess: networking, remote access, multiple users

lOutput: printing, downloading, document delivery, display appearance

lHardware: server/client needs, communications access

lSoftware: platform, network options, # of simultaneous users, Z39.50

lCost: initial/ongoing, single/network, staffing, equipment

lVendor: reputation, stability, service

 

Electronic Source Storage and Retrieval Issues

lSeparate reference area vs. integrated collection

lSeparation by format?

lDegree/depth of cataloging

lOpen vs. closed or limited access; Circulation policies

lDigitizing (as original, as assess point, as preservation)

lMaintenance issues (when to withdraw)

 

Staffing

lWhat is appropriate for professionals, paraprofessionals, and volunteers?

lWhat kind of instruction is needed for students and teachers? Who does online instruction?

lWhere does technologist fit? (Networking, troubleshooting, Web…)

lTraining: Who trains? What methods work?

lSupervision: Who supervises? How closely? What feedback is appropriate? What interventions are needed?

 

Access

lDetermine extent of access: library, school, home

lDetermine hours of service and scheduling

lDetermine type of use: group vs. individual, type of resources

lDetermine tech use: AUP, equipment, filtering, etc.

lFacilities: equipment, traffic flow, furniture access for disabled, storage

ELECTRONIC SERVICES

 

Typical 24/7 Reference Service Users: Reflects the Teenager

lWant convenience

lWork outside 9 to 5 timeframe

lIndependent; Prefer anonymity

lTechnologically comfortable

lMay have “traditional” language or physical barriers

lSomewhat different population from  face-to-face reference requester

 

Web Portal “House Plans”

lPrefabs: outsource

lRanch house Going wide (cover lots of objectives)

lSkyscraper: Going deep (pick few topics and provide lots of resources)

lWinchester houses: Trying to do it all

lLooking for a few good URLs: www.ala.org; LII, IPL, KidsClick!

 

Virtual Libraries

l“Provide remote access to library catalogs and databases, links to Internet resources, Internet-based tutorials, document delivery, and the provision of reference service over the phone or by email.”   (D’Angelo; Maid (2000, Spring) Reference & User Services Quarterly)

lIntellectual and physical connection to information literacy experts

24/7 service through Web interface

 

24/7 Reference Service: Why?

lExpand physical access to information

lMeet needs of previously underserved populations

lProvide value-added service; Good PR

lInvolve school and larger community

lHELP STUDENTS SUCCEED

 

24/7 Factors

lIn-house vs. outsourcing; join a consortium

lStaffing/training: professionals, volunteers (adult and student)

lInterface: email, CGI dialog box, instant messaging

lTurn-around time

lType and depth of service: facts/answers, sources, referrals

lDocument typical queries and build a FAQ page to filter questions

lOptimize and maximize access: provide multiple ports of entry

lFunding  and Legalities (confidentiality, copyright, etc.)

 

Digital Reference Interviewing

lTreat with same respect as face-to-face query

lBe sensitive to machine delays

lRealize there are no visual or verbal cues to help comprehend query

lNote: email questions are usually longer than “real-time” ones

lDetermine type of question (e.g., fact, source, research strategy) and context (school assignment, personal need, etc.)

lUse a mix of closed and open-ended questions; restate question

lBreak down complex queries into discreet steps

lKnow when to stop or contact later

lUse a “letter correspondence” mindset

(Straw, J. (2000, Summer). A virtual understanding. Reference & User Services Quarterly, 39, 376-378)

(Kasowitz, A., Bennett, B. and Lankes, D. (2000, Summer) Quality standards for digital reference consortia. Reference & User Services Quarterly, 39, 355-361)

 

Reference Work with Teens

lBe respectful, sensitive, and responsive

lAvoid making assumptions

lUse language they understand; avoid jargon

lKnow the curriculum and/or assignments

lDon’t do their work; Take advantage of learning moments

lAct as a coach rather than a sage

 

Getting the Word Out

lTake risks; be flexible

lPartner with schools and youth-serving agencies

lMarket to your audience: use technology

lTake advantage of available teen help

lBe responsive

lDo a good job!


 

BIBLIOGRAPHY:

 

Sample 24/7 Reference Services

lhttp://www.247ref.org Metropolitan Cooperative Library System

lhttp://www.pls.lib.ca.us/pls/vrd  Peninsula Library System Q&A Café

lhttp://www.ipl.org/ref/QUE Internet Public Library

lhttp://www.askusquestions.com Northeastern Ohio Library Assn. Regl. Library System

lhttp://www.loc.gov/cdrs Library of Congress Collaborative Digital Reference Service

 

Web Readings

lCalifornia State University Information Competency Initiative. (2001). http://www.csupomona.edu/~kkdunn/Icassess/ictaskforce.html

lBuilding and maintaining Internet information services: K-12 digital reference services http://ericir/syr.edu/ithome/monographs.html#Building

lInteractive reference service at UC Irvine  http://www.ala.org/acrl/paperhtm/a10.html

lTenopir, C. (2001, July). Reference services in the new millennium. Online, 22, 40-45. http://www.ala.org/rusa/stnd_consumer.html

lWasik, J. (1999) Building and maintaining digital reference services. Syracuse, NY: ERIC. http://www.askeric.org/ithome/digests/digiref.html

  

Supporting Studies

lBilal, D. Children's Use of the "Yahooligans!" Web Search Engine: II. Cognitive and Physical Behaviors on Research Tasks. Journal of the American Society for Information Science and Technology; v52 n2 p118-36 Jan 15, 2001.

lBranch, J. Information-Seeking Processes of Junior High School Students. School Libraries Worldwide; v7 n1 p11-27 Jan 2001.

lCallison, D. Evolution of Methods To Measure Student Information Use. Library & Information Science Research; v19 n4 p347-57 1997.

lGross, M. Imposed Queries in the School Library Media Center. Library & Information Science Research; v21 n4 p501-21 1999.

lJulien, H. Barriers to Adolescents' Information Seeking for Career Decision Making. Journal of the American Society for Information Science; v50 n1 p38-48 Jan 1999.

lLatrobe, K.; Havener, W. The Information-Seeking Behavior of High School Honors Students. Journal of Youth Services in Libraries; v10 n2 p188-200 Win 1997.

lLien, C. Approaches to Internet Searching: An Analysis of Student in Grades 2 to 12. Journal of Instruction Delivery Systems; v14 n3 p6-13 Sum 2000.

lLubans, J. When Students Hit the Surf: What Kids Really Do on the Internet. And What They Want from Librarians. School Library Journal; v45 n9 p144-47 Sep 1999.

lMontgomery, P., Ed. Nancy Pickering. Information Literacy and Information Skills Instruction. Libraries Unlimited, 1999.

lVansickle, S. Tenth Graders' Search Knowledge and Use of the Web. Knowledge Quest; v30 n4 p33-37 Mar-Apr 2002.

 

 


 

LIBRARY MEDIA PROGRAM IMPLEMENTATION AND STUDENT SUCCESS:
WHEN LIBRARIES SUCCEED, STUDENTS SUCCEED

Dr. Lesley S. J. Farmer, CSULB

 

Systems Approach to Impact

oInput Processes

oInput Products

oOutput Processes

oOutput Products

 

Research Questions

oWhat correlation exists between student achievement and the degree to which schools fully implement national standards for library media programs?

oWhat correlation exists between perceptions of librarians and principals about library media program implementation?

 

Methodology

oAdminister 4-point rubric based on AASL’s library media program principles

oSample population: library staff and principals in 60 Southern California K-12 public schools

oGather standard scores for each school: reading (SAT9), API (combination of standardized tests), comparison school rankings on API (including comparisons for schools with similar demographics)

 

Correlations Relative to Scores

oGreatest correlation between principles and achievement was reading scores

oFor elementary and middle schools, >90% correlation between reading scores and API (general achievement); for high schools it’s about 77% correlation.

 

Correlations Relative to Perceptions

oGeneral agreement between librarians and principals

oIndividual site differences does not correlate with library program quality

oLibrarians’ perceptions about teaching/learning and program administration correlate more closely than principals’ perceptions relative to student achievement

oPrincipals’ perceptions about information access/delivery and program administration correlates more closely than librarians’ perceptions relative to student achievement

 

Correlations Relative to School Level

oElementary had less support for student diversity, library climate, flexible scheduling, staff development

oHigh schools had better physical access, staffing, $, staff development, communication

Correlations Among Program Principles

oTeaching/learning, info access/delivery, and program administration were highly correlated

oIndividual principles within each area don’t necessarily reflect whole area, particularly in program administration

 

Correlations Between Principles and Scores

oInfo access/delivery and reading scores had highest correlation (but not significant for overall success); for the latter to occur, collaboration and support with teachers and administrators is required

oIn high schools, program administration correlated with API and school rankings, but not reading

 

Correlations Between Individual Principles and Achievement

oHighest (.01 sig.) for collaborative planning, staffing, and staff development for all achievement measures

oHigh (.05 sig.) for effective teaching and administrative support for all measures

oHigh (.05 sig.) for facilities, program planning/assessment, $, communication for at least 2 measures

 

Key Indicators

oCollaborative Planning: by itself and correlated with other principles: teaching, admin support, staff devt.

oOngoing staff devt. by librarian for school staff; also correlates with facilities, curriculum devt, admin support, program assessment

oAdequate Staffing: tied to $

oEquitable and flexible access: key independent factor

oOngoing Communication

 

Library Program Principles and Student Achievement:  Input Product Findings

oAccessible, high-quality resources

oNeed high-quality facilities

oNeed funding

These are necessary for academic success – but not sufficient

Need credentialed LMT and support staff AND equitable, flexible access

 

Library Program Principles and Student Achievement:Input Process Findings

oCollaborative planning

oOngoing staff development, particularly by LMT for all staff

oEffective teaching

oOngoing communication

oAdministrative support

 

What Does NOT guarantee student success if done apart from other principles

oIntegrated info lit standards

oCurriculum development

oFostering inquiry

oPositive learning climate

oLegal/ethical guidelines

oQuality of operations

 

Remember! Many outside factors impact student achievement

oStudents: capacity, emotions, values, development

oFamilies: involvement, resources, background, values

oCommunity: resources, connectivity and supervision, safety, values

 

And the school community affects student achievement

oClassroom teachers: delivery, knowledge, caring attitude

oSupport staff: availability, attitude, knowledge, connectedness

oAdministration: leadership and support, connectedness, governance

oResources: $$, facilities, textbooks, curriculum

 

Call to Action! Communicate!

oTell your story!

oCollaborate – explaining info lit in terms of the various academic disciplines

oTeach – in collaboration, using assessment, promoting lifelong skills

oOptimize access to a great collection

 

SO… LMTs need to:

oIdentify the critical factors that make a difference

oDetermine which factors they can impact/have some say

oAlign and support those positive influences, such as principals and parents

oAnd, when in doubt, collaborate.

 

 





Using Internet Megasites to Foster Teenage Girls’ Interest in Technology
Dr. Lesley S. J. Farmer       

Abstract:
Since three-quarters of teenage girls frequently use telecommunications and the Internet, providing relevant, attractive web sites for them has interested education, organizations, and business recently. Since thousands of Web sites target this audience, this research focused on analyzing megasites and directories of public web sites linking to sites on technology for teenage girls. Single-source web sites supporting teenage girls’ technology knowledge and involvement were also analyzed. School libraries are uniquely positioned to promote Internet sites for girls to use technology; the paper offers ways to leverage that niche.



Introduction

    In the 21st century it seems strange that school library media specialists still have to address issues of gender inequity relative to technology. However, current studies as noted below -- and day-to-day observation -- confirm the reality that girls do not engage in technology with a eye towards technology careers to the same extent as boys, both in the United States and elsewhere in the world. School library programs are uniquely positioned to address this issue by promoting Internet sites for girls to use technology.

Literacy Review of the Situation

    Are girls interested in technology? Yes. Do they use it? Yes. Almost half of 9- to 12-year olds use the Internet, and over two-thirds of 13- to 17-year olds do, with no significant difference in the amount of use between girls and boys. However, the type of use differs: girls use the Internet more for education (i.e., doing research assignments for school) and communication than boys, while boys use it more for entertainment. (National School Board Foundation, 2003)
The career that interests me is working with computers, because there are so many things you can learn. girl age 12 (Girl Scouts, 2003)
The 2000 report of the American Association of University Women on girls and technology found that girls were not techno-phobic; rather, they did not like the computer culture. They found programming to be boring, they didn’t like the nature of most computer games, and they saw few positive adult female role models. Girls prefer telecommunications and open-ended, creative software:
My favorite science and technology career would have to be a Web page designer, because you know that people are looking at your great work all of the time. girl age 11 (Girl Scouts, 2003)

    Girl Scouts of the U.S.A. and the Advertising Council put together a series of advertisements about girls and technology to offset these negative stereotypes and behaviors. As part of this effort, Girl Scouts created a Web site (http://www.girlscouts.org/girlsgotech/index.html) that provides a forum for girls ages 5 to 17 to engage in technology activities, and offers suggestions to adults for ways to encourage girls to learn about technology. Of special interest are the online discussions among girls about their interest in math, science and technology careers. Their comments are woven throughout this paper to provide authentic, personal perspectives.

    Girls’ problematic attitudes about technology become critical in the adolescent years, although it starts earlier. Hackbarth (2001) found that fourth grade girls had the same positive attitudes towards computers as boys, but were less likely to have access to computers outside the school, and were less likely to use computers to do projects; therefore, their technical vocabulary and ability lagged behind boys’. Additionally, the social pressures on pubescent girls start to affect technology access and use. Boys spend more time on computers, and parents tend to buy boys their own computers more than they purchase them for girls.
I'd like to major in computer engineering because of my interest in computers, my reputation as a computer geek, and to show those old-fashioned boys that a girl can do whatever she aspires to do. girl age 13 (Girl Scouts, 2003)

    Particularly since the Bureau of Labor Statistics stated in 2000 that almost three-quarters of jobs incorporate technology, it is surprising that only a quarter of females work in technology-related fields, and that only ten percent are in top technology jobs. Part of the “blame” has to be placed on educational institutions and practices therein.

    Schools do not always provide equal learning experiences for girls and boys relative to technology. In Silverman’s and Pritchard’s study of technology use in middle schools (1999), they observed that technology-enhanced projects were either gender-neutral or inherently of more interest to boys than girls (e.g., cars, machines). Girls were discouraged from taking advanced technology courses; furthermore, girls did not want to risk being so outnumbered by boys in the class.
I like Biology cuz [sic] I'm good at it. I think I have talent in math, but I'm not good enough and my teacher never pays attention to me. I think encouragement is very important to students. People in the USA encourage students more than they do in China. That's a good way to educate students. I won a physics prize. Before I won, my teacher always called boys to answer questions more. Girls should have the same chance as boys, whether in China or the USA.  China, girl age 16 (Girl Scouts, 2003)
From 1989 to 1999 the percentage of girls taking the AP Computer tests rose only one percent – from 16% to 17%, and of the 6% who identified computers or information science as their major as they were taking the AP test, only 23% were girls – and they scored significantly lower than boys. Fewer than 34% of math and computer science majors are female, down 25% since 1989. (American Association of University Women, 2000)
I think that girls should be able to strive in the technology/information world of today. I also think that if a girl can do the work, why try to hold her back. girl age 14
In terms of career exploration, girls tended to lack information about the impact of technology on salaries and promotions. Instead, they tended to classify all technology jobs as masculine. (Silvermann & Pritchard, 1999)
I just wanted to encourage all young women to get interested in Technology, Math, and Science. I recently graduated from the University of Wisconsin - Madison with a degree in Math and in all of my classes there were never more than 5 or 6 women in a class of 30. I think that you should not be intimidated, but know that you can do anything you want to do!! girl age 23 (Girl Scouts, 2003)

     What can be done? In its 2003 report about information technology in education relative to girls, UNICEF made several recommendations:
•    use information and communication technology as a means to an ends, not an end in itself,
•    use the Internet to collect information and collaborate,
•    use the Internet to foster an interactive learning environment,
•    promote cross-site communication via the Internet.

    Koszalka’s 2002 study of middle school students and their interest in science careers provides empirical evidence to support UNICEF’s recommendations. Koszalka found that girls were more likely to participate in science activities outside of class and hold higher perceptions of themselves growing up to be scientists if their science classroom regularly used web resources.

    These issues and recommendations can be addressed effectively by school libraries by providing teenage girls access to technology itself and information about technology. As a gateway to information, school libraries can show facilitate career exploration about technology that addresses girls’ interests. Use of technology in the library focus on information literacy and research steps that encourage problem-solving and decision-making rather than as an end in itself.

Methodology

    One of major recommendations for involving girls in technology focused on effective Internet use. Since females now comprise the majority of Internet and telecommunication users, and about three-quarters of teenage girls frequent these services, providing relevant and attractive web sites for girls has interested education, organizations, and business in recent years. (U. S. Department of Commerce, 2002) So it would appear that providing technology-related web sites for girls would be an effective way to get girls involved in technology and to help them improve their skills.
I think technology is great!! It helps with lots of things. It helps you stay in touch with others around the world. girl age 11 (Girl Scouts, 2003)

    Thus, the research question arises: do existing web sites for teenage girls foster their engagement in technology, particularly as a career option? Under this umbrella, other questions emerge. Do these web sites help girls become more technologically astute? Do these web sites encourage girls’ interest in technology, per se? Do these web sites link teenage interests to futures planning relative to technology-related fields?

Since thousands of Web sites target teenage girl audiences, the focus of this research was public megasites (i.e., lists or directories of linked web sites) that would link to sites on technology for teenage girls. Particularly since teenagers use the Internet independently, often outside school hours, public web sites became the baseline for resources. Because it is so often used, and accesses a greater percentage of web sites than other well-known search engines, Google was used to identify the most popular, cited URLs (based on Page Rank order , which notes frequency of hits, linking, and, to some degree, sponsorship by the URL producer). (Notess, 2003) Vivisimo was also used to check for inter-reliability; this clustering search engine also captures more non-U.S. sites than the U. S. version of Google.

    A list of possible key words and Boolean combinations were generated, tested on the search engines, and refined in order to get the most effective list of targeted megasites. The most relevant “hits” were derived when using the phrase “teen girls and technology.” When the phrase “web sites” was used, often articles about pornography or teen use of web sites arose. Using the term “female” often generated mature sites (i.e., sex trade, etc.) Including the term “career” usually led to sites targeted to adults: either web sites for women in technology careers, or education and industry sites that discussed ways to interest girls in technology careers. Occasionally, a web site would link to a web site targeted to girls, but even then the focus was on career exploration programs sponsored by the company or institution. Teen users would need to exert significant effort to follow the links from page to page to reach the ultimate targeted site. E-girl, developed by Canada’s Women in Trades and Technology association, exemplifies this situation: (http://www.wittnn.com/english/egirl/index.htm).

Findings

     In examining the  top megasites found by using the phrase “teen girls and technology,” it was found that the web links largely overlapped. The following list of URLs most closely fit the parameters of the study. After the initial search was conducted, Google’s own directory was noted.
http://search-info.com/search/engine/index/Kids_and_Teens/Teen_Life/Girls_Only/
http://directory.webguest.com/index.cgi/Kids_and_Teens/Teen_Life/Girls_Only/
http://dmoz.org/Kids_and_Teens/Teen_Life/Girls_Only/  
http://zone.mirago.co.uk/Kids_Teens/Teen_Life/Girls_Only/ 
http://www.cool4kids.com/Teen_Life/Girls_Only/
http://directory.i-une.com/Kids_and_Teens/Teen_Life/Girls_Only/
http://directory.google.com/Top/Kids_and_Teens/Teen_Life/Girls_Only/
http://dirs.educationworld.net/cat/468841/Home/Web_Directory/Kids_and_Teens/Teen_Life/Girls_Only/
http://sg.dir.yahoo.com/society_and_culture/cultures_and_groups/teenagers/Girls/
http://www.reference.com/Dir/Home/Teenagers/Girls_Only/
http://www.saviodsilva.net/dir/girlsites.htm 
http://dir.whatuseek.com/Kids_and_Teens/Teen_Life/Girls_Only/
http://cantufind.com/teen-girls.htm

    Most of the megasites had the same appearance: pages of text, listing a title, brief description, and usually the URL. Arrangement of the sites tended to be alphabetical, with Google’s being listed according to the Page Rank order. Saviodsilva’s, Reference.com’s, and i-une’s arrangement seemed almost random. Topical arrangement was seen occasionally in university web sites, and often used in commercial ones. This arrangement would appeal to the browsing user, but would not facilitate those looking for a more narrow focus. To give the directories credit, however, many of the individual sites had overlapping content emphasis, and most directories included an internal search engine to facilitate specific inquiries.

    The directory hierarchy itself reflected the categorization of teenage girls: age group, then gender. A couple started with “culture” or “home” as the defining category. Most megasites began with categories, which tended to include: online journals/chats/magazines, romance advice, and fashion. The most extensive list, Cantufind, also included art, computers, entertainment, health, news, people and society, school, sports and hobbies, health, family. Afterwards, individual sites are listed.

    Most megasites linked to the same set of 100-150 web pages mentioned in Google’s and Cantufind directories. Several of the megasites were based on the Open Directory Project: “the largest, most comprehensive human-edited directory of the Web. It is constructed and maintained by a vast, global community of volunteer editors.” (http://www.dmoz.org) It is loosely affiliated with Netscape, and has as its philosophy Open Source, i.e., freely sharing information. 361 programs and search engines make use of this project, which is sometimes called DMOZ (Directory Mozilla). Some megasites note their relationship with the Open Directory Project at the end of their list (e.g., Webguest, Any-search-info, Cool4Kids, Mirago) but some have duplicated the information almost exactly and yet are not listed in the Open Directory Project web site (e.g., http://weather.maximumedge.com). In no case is the connection obvious, and each site changes its look just enough (font size and style, spacing, inclusion of URL or not, order of the links) to lead the user into thinking that the list is largely original. One unique feature of the cool4kids megasite is its note of date for adding the site and an option for the user to rate and review it. Vivisimo’s search results include the first phrase or two from the cited URLs; over a dozen distinct, seemingly unrelated megasites had the phrase “dedicated to empowering young teen girls to develop their strengths and potential by using technology in a safe, unique/collection, multicultural, online community.” When the domain names were checked with DMOZ’s list, they were usually included. Stunning.com is an example of a site that duplicates Education World’s megasite except for a couple of links (e.g., http://www.amazon.com), the latter largely duplicating DMOZ and also drawing upon Cantufind.

    Another small set of megasites largely overlapped links, but each listed some links. Reference.com listed more online chatrooms. WhatUseek listed more web sites on athletics, health, careers, and magazines. Yahoo listed only 22 web sites, but covered a broad range of topics, and included more online communities. Cantufind (144 links) had the most extensive list of URLs not noted by DMOZ megasites; it overlapped saviodsilva’s and WhatUseek. Google’s directory also did a good job of covering a broad range of topics selectively. Other megasites were examined but found wanting for various reasons: too limited without an apparent focus, disorganized, dead links, repetitive entries, links to adult-only sites. The site that exemplified these factors was OmniSeek’s.

    All of these megasites largely resembled each other, so a webmaster would do well to list only a couple. Cantufind is good because of its extensiveness, but it is not attractive. Google and WhatUseek are good alternatives. The individual sites tend to cover the following topics: magazines for and by girls, online communication, advice, teen issues (relationship, appearance, self-esteem, substance abuse, etc.), sexuality, gossip, health and fitness, fashion, beauty, entertainment, recreation/pastimes, occult, sports, current events, finances, academics, careers. Fewer than ten percent actually talked about technology. Rather, technology served as a tool rather than an end; girls chatted and wrote, took online surveys, downloaded screen savers, listened to mpgs, made web pages, and created videos.

    The viewer usually has to click on a site to figure out the content since over a third of the domain names include the word “teen”or “girl” in various forms: girls, gurl, grrl, grrrls, girlz, gurlz. How is one supposed to differentiate among http://www.gURL.com, http://www.girlslife.com, http://www.girlsplace.com, http://www.girlsite.com, and http://www.girland.com? In some cases, the extension (gov, org, edu) reveals an educational perspective, and an ISP indication (geocities, angelfire, homestead) probably reflects a personal interest in a topic. Still, navigating these sites can be confusing, and even when the user arrives at the site, she may have a difficult time differentiating the content since so many deal with girl issues and personal concerns, and often include chat or email features.
   
Commercial Megasites

    Realizing that teenage girls constitute a powerful buying force with potential for decision-making influence, businesses have developed megasites targeted to teenage girls. The overt agenda is to provide girls with useful and fun sites; the covert agenda is often to sell products and services. The most well known megasite of this sort is http://www.go-girl.com, which was developed by the College Board Network. Typical of this group of megasites, these portals are attractive and lively. They tend to use lots of color, images, and frames. Links are grouped topically. For instance, go-girls looks like a news or broadcast portal and includes information on beauty, celebrities, fashion, “hotties” (i.e., awesome guys), play, serious (teen issues), study, “buzz.” The site also has lots of “pop ups,” another typical feature of commercial web sites.

    Another popular site among teenage girls is http://www.girltech.com, which uses an icon-based “picture” as the splash screen. Colors are bright; purple seems to be the favorite teen girl page color; orange, green, and hot pink follow in popularity for many of these types of sites. Topics include games, sports, creativity, current female “movers and shakers,” shopping, chatting, and girl-friendly sites. The emphasis is on interactive participation. A highlighted activity is a “Truth or Dare” survey. The web creators clearly know their audience; what is not so clear is the originator: Radica games, which makes electronic entertainment games.

    Commercial sites can be very helpful, such as teen magazines or hygiene companies, in incorporating or supporting technology, but users need to view them critically and be aware of the producer’s perspective. School librarians can help teens develop and apply objective criteria for evaluating them.

    In some cases, the technology industry partners with education and government to help prepare the upcoming generation for high-tech jobs. One such effort, e-skills in the United Kingdom, is addressing the issue of girls and technology by sponsoring ITbeat, a competition for 11 to15 year old girls to build a web site of their favorite pop star or band (http://www.itbeat.com). They hope to build on teens’ natural interests, and channel their enthusiasm into creative technology projects. ThinkQuest in the United States has a similar agenda. Ignite-us partners the Seattle School District and local technology industries to “inspire girls now in technology evolution” (www.ignite-us.org). It shows technology opportunities for high school girls through industry visits and mentoring with professional women in technology with high school girls; in addition, the organization sponsors an ezine created for and by high school girls. Originating in SiliconValley, Girls for a Change (http://www.girlsforachange.org/) builds on girls’ societal awareness and ability to collaborate by facilitating community-based improvement projects that incorporate technology. In all of these cases, megasites is not the focus, engaged action is.
I did a thing with my school for a mentoring program. I spent two whole days with my mentor in her workspace. I learned so much about how she is involved in making computers.  girl age 14 (Girl Scouts, 2003)

Educational Megasites

    Educational institutions, government agencies, and professional organizations have become very aware of the gender gap relative to technology. Mills College’s ADA project (http://tap.mills.edu/scripts/organizations.tcl) provides an extensive list of organizations actively supporting teen girl engagement in technology through projects and web sites.

    Sometimes these groups include megasites targeted to teen girls. http://www.smartgirl.org, which is supported by the National Science Foundation and the University of Michigan, provides a forum for younger teenage girls to share their concerns, to express themselves creatively, and to review commercial products (e.g., games, TV, catalogs, web sites). The web site has a clean, colorful layout, which is quiet yet inviting. Girls Best Friend Foundation focuses on empowering girls from 8 to 21 years old. The portion of their web site that is targeted to girls (http://www.girlsbestfriend.org/artman/publish/links_girls.shtml) is high selective (only 22 URLs), but includes links that were not found in any of the search engine megasites examined above: Teenwire, Eve, Girlhood, Work4Women, Girls Initiative Network, Blue Jeans Online, and Sex Etc. (a teen-written advice newsletter). The list is a bit uneven, but certainly intriguing.

    A growing group of non-profit organizations are collaborating to provide positive, meaningful web sites for teenage girls that integrate technology as an engaging tool for present interests as well as a step to lifelong careers that involve technology. Some of the stakeholders include New Generation Media, Mind on the Media (who owns Blue Moon magazine), and Feminist Majority Foundation. MentorGirls.org’s mission statement (http://www.mentorgirls.org/about.html) expresses this philosophy very well:
We believe that computer literacy and Internet access gives one an academic, creative, and professional edge. Technical prowess, however, is not the end-all and be-all of our existence to be sure. Girls should be encouraged to explore all of their interests, be they mathematics, oceanography, athletics, music, poetry, engineering, rocket science, holistic health, the arts, or social work. By exposing girls to technology, we arm them with a valuable resource in reaching their fullest potential!
Their megasite for girls, http://www.mentorgirls.org/resources/category_11.html, provides links to about 85 web sites, many of which are not included in the Google or DMOZ directories. Sites emphasize girl empowerment, and include many career exploration links.

    The U. S. government has also developed a few web sites targeted to teen girls. The most often cited one is http://www.girlpower.gov, which was developed by the U. S. Department of Health and Human Services. The site has three audiences: “grown-ups,” girls, and those interested in research. The girls area uses a locker motif, with a small purple cloud icon to link to science and technology. The links focus on career exploration. It should be noted that the CD icon for “Picks of the Internet” points to sites that are teen-centric, but not particularly girl-centric; URLs tend to be wholesome, educational government sites (e.g., White House Kids, PBS Kids, America’s Library, Powerful Bones).

    Over a dozen other universities have web sites and activities to recruit teenage girls into technology careers; DeVry Institute of Technology, Kansas State University, Kentucky University, Loyola, Mills, Rice, Rowan, Simmons, Stanford, University of Colorado at Boulder, University of Maryland Baltimore County, University of Michigan, University of Washington, and University of Wisconsin are leaders in the field. Occasionally, their sites include a page for teens with relevant links.

    Probably the most popular web page of this kind is the University of Maryland, Baltimore County’s: http://research.umbc.edu/~korenman/wmst/links_girls.html. It deserves such recognition. Maintained by the Center for Women and Information Technology, this megasite focuses on girls’ interests and resources, although it includes links to sites targeted to adults interested in support teenage girls involvement in technology; sites for and by girls are noted with a red asterisk rather than separated from the other URLs. This megasite is unique because it focuses much more on careers, particularly in math, science, engineering and technology. The megasite is a product of the university’s Women’s Studies program, but is not dogmatic in its approach; for instance, it lists a website for dads and daughters. Rather, it does address the Digital Divide and techno-gender divide, and provides ways to overcome possible barriers.

    High schoolers are now beginning to develop their own megasites that address technology and teenage girls. The most visible one was created at Monte Vista High School in Danville, California (http://mercury.mvhs.net/resources/resources_for_girls.html). It categorizes URLs along these topics: career, other, school, and technologies. Interestingly, most citations are found at the University of Maryland web site, and most other URLs are university sites as well. Non-profit organizations offer another venue for teenage girls to develop web content and to develop their own web sites. Probably the most well known one is http://www.bluejeanonline.com. This site takes advantage of telecommunications to create a worldwide distributed base for web content contributions.

Conclusions

    Despite the fact that hundreds of megasites are targeted to teenage girls, most of these sites overlap links considerably. Furthermore, within these megasites a disappointing number of individual web sites truly address the issue of technology as a career-building tool for girls. Rather, technology is more often seen as a way for girls to communicate socially and to use as a consumer. It was noted earlier that girls do use the Internet for educational purposes, but the pro-active use of the Internet to explore -- and get prepared for -- technology-related careers are not so well evidenced.

    Fortunately, non-profit organizations and educational institutions are beginning to address this issue. In some cases, they are taking a programmatic approach, offering face-to-face opportunities for teenage girls to learn about technology futures. Others incorporate online mentoring programs. In some cases, related megasites have been developed as part of the effort. In one significant partnership, a megasite was developed after a number of other initiatives for girls had been developed (e.g., New Moon magazine).

Implications for School Library Media Specialists

    Obviously, there is a need for information about technology targeted to teenage girls. Obviously, these girls need to have opportunities to become more technological competent and to use their knowledge to help them consider careers that involve technology. By leveraging girls’ interest in the Internet for communicating and education, school library media specialists (SLMS) can provide resources and the means to evaluate them for career exploration.

    High-quality megasites about teen interests and issues can provide a teen-friendly way to get more comfortable about using technology to get information, to communicate, and to create and broadcast technology-based products. Links to projects that support teenage girls’ involvement in career exploration and community-based action broadens girls’ perspectives and gives them venues to make a difference. SLMSs should also alert their colleagues about these sites, and develop learning activities that use these megasites, in particular. Not only should SLMSs include such sites on library portals, but they should also “push” technology by emailing the URLs of these sites to appropriate classroom teachers in a timely fashion.

    Additionally, SLMSs should also encourage students to locate, evaluate, organize, and post these web sites on the library or school portal. As students assume control for web content, they model technology competency and influence.

Works Cited

American Association of University Women (2000). Tech-savvy: Educating girls in the new computer age. Washington, DC: AAUW.
Girl Scouts of the U.S.A. (2003). Girls go tech. New York: Girl Scouts of the U.S.A. http://girlscouts.org/girlsgotech/index.html
Hackbarth, S. (2001, April). Changes in primary students’ computer literacy as a function of classroom use and gender. TechTrends, 45(4), 19-27.
Koszalka, T. (2002). Technology resources as a mediating factor in career interest development. Educational Technology & Society, 5(2), 29-38.
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UNICEF. (2003). Girls’ education: Focus on technology. New York: UNICEF. http://www.unicef.org/girlseducation/index_focus_technology.html
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Recommended Megasites for Teenage Girls

Girls Only
http://dmoz.org/Kids_and_Teens/Teen_Life/Girls_Only/
Open Directory Project’s directory is the basis for most megasites targeted to teenage girls. 

Girls Only
http://directory.google.com/Top/Kids_and_Teens/Teen_Life/Girls_Only/
Google’s directory of web site links for teenage girls

Girls Only
http://dir.whatuseek.com/Kids_and_Teens/Teen_Life/Girls_Only/
A commercial search tool company built this directory of web site links focused on teenage girls’ interests.

Girls on the Web - Learning, Creating, Connecting, Exploring
http://www.mentorgirls.org/resources/category_11.html
These are educational and empowering sites that are designed for young girls and teens, many are developed by girls, for girls.

Web Sites for Girls
http://research.umbc.edu/~korenman/wmst/links_girls.html
University of Maryland, Baltimore County, focuses on girls’ interests, and integrates information on science and technology careers.

Sites for Girls
http://www.girlsbestfriend.org/artman/publish/links_girls.shtml
These highly selective links, created by Girls Best Friend Foundation, focuse on empowering girls from 8 to 21 years old.

Smart Girl
http://www.smartgirl.org
Supported by the National Science Foundation and the University of Michigan, it provides a forum for younger teenage girls to share their concerns, to express themselves creatively, and to review commercial products.


Teens on the Digital Fringes
Dr. Lesley S. J. Farmer

Introduction: Quick! Imagine a teen techie!

College Class of 2008:
   What Cold War?
   What’s a record player,  a typewriter, an 8-track type, a Beta video?
   Computers have always fit in their backpacks.
   There’s always been a screening test for AIDS.
   There’s always been Jay Leno -- and
   John Paul II.
   Bert and Ernie are old enough to be their parents…

The Borders in Teens’ Lives
   Family and school
   Family and peers (culture, language)
   School structure that impedes learning
   Emotions that distract from learning
   Expectations differences between boys and girls
   Worldview about sexuality

Groups on the Digital Fringes
    Poor: 25% are minors living with single parent
   Homeless: risk sex and drug abuse
   Teens of color: issues of health, education, transience, different norms
   Immigrants: 10%; issues of race, generations
   English language learners
   Rural and isolated / Migrant farmworkers
   Gang members / Incarcerated (360 million in jail)
   Dropouts: urban, poor, stressed, alienated
   Teenage parents: 200,000 babies yearly
   Girls: male culture, stereotypes
   Teens with physical and mental disabilities: less likely to have jobs, leave home, develop relationships

Information Poor
   Don’t think they can help themselves
   Behave secretly/ deceptively to protect what info they have
   Don’t take social risks
   Don’t think people outside their class would share info with them
   May be successful within their own culture
   Technology can empower them and help them link with other groups

Physical Access to Technology
   Access: hardware, software, connectivity
   Library access: distance, year-round, hours, scheduling, regularity, length of time, remote access
   Free Internet vs. deep Internet

Technical Access to Technology
   What is there to learn? mechanics, evaluation
   How do teens learn technology? messing around, friends, hands-on
   Instructional issues: motivation, expectations, interactivity, choice, variety, pacing/steps, flexibility
   Venues for learning: library, community, business collaboration

Intellectual Access to Technology
   The technology world
   Information literacy
   Media literacy
   Issues: language, textual literacy, context, meaningful purpose

Digital Content for Teens
   Relevant content
   Local information
   Education
   Language issues: translation, non-English sites, visual cues, meaningful content/context
   Creating content

Use of Technology by Teens
   Development of technology use:   self-interest>>interaction>>creation
   Speed bumps: mechanics, instable technology, no email/chat, $$, time…
   Independent use: email, IM, shop, entertainment, education

Factors that Foster Teen Use
   Teen space
   Internet connectivity (speed!)
   Useful software
   Tolerance of noise, social aspects
   Reasonable rules (and cost) on printing, email/chat, downloading, time on machines
   Opportunities for volunteering

Technology and Life after HS
   Jobs/employment: Information literacy and technology, Communications technology
   Programs for careers and technology
   College / higher education
   Citizenship / politics

Laying the Groundwork
   Interacting with teens
   Interacting with communities
   Action plan:
      ID the audience and motivators
      Involve stakeholders
      Develop and deliver compelling vision and message
      Insure enough resources  and support
      Follow-through and assess

And, When in Doubt….
Get to know teens
Include them
Support them
…and ADVOCATE for them!