DAVID ANDREW HORNE

Professor of Marketing

College of Business Administration

California State University, Long Beach

Long Beach, California 90840

562.985.4776 (Office)   347 CBA

562.985.1588 (FAX)

dhorne@csulb.edu;

www.csulb.edu/~dhorne

________________________________________________________________________

EDUCATION  

Ph.D., Business Administration, Ross Business School, University of Michigan,

Ann Arbor, Michigan, 1982.

 

M.B.A., Marketing, Ross Business School, University of Michigan,

Ann Arbor, Michigan, 1973.

 

B.S., Industrial Engineering, The University of Michigan,

Ann Arbor, Michigan, 1971.

APPOINTMENTS

Professor of Marketing June 2000

Associate Professor of Marketing 1988 to 1999, Tenured 1992

Lecturer of Marketing 1987 to 1988

College of Business Administration

California State University, Long Beach

 

Managing Editor of Working Paper Series 2000 to Present

Director, MBA Program 1989 to 1991 & 1992 to 1994

Acting Associate Dean 1991 to 1992

College of Business Administration

California State University, Long Beach

 

Visiting Assistant Professor of Marketing 1984 to 1987

Ross Business School

University of Michigan

Ann Arbor, Michigan

 

Visiting Assistant Professor of Marketing 1980 to 1984

School of Business Administration

Wayne State University

Detroit, Michigan

     DAVID A. HORNE (P. 2)

PUBLICATIONS

 

BOOKS: 

Sayre, Shay, and David A. Horne, Editors, Earth, Wind, Fire, and Water: Perspectives on Natural Disasters, Pasadena CA: Open Door Publishers, 1996.

 

ARTICLES:

Norberg, Patricia A., Daniel R. Horne and David A. Horne, “Do As I Say, Not as I Do: An Empirical Exploration of the Privacy Paradox,” 2004 AMA Winter Educators’ Conference Proceedings, Vol. XV, 247-253.

 

Horne, Daniel R., H. Rika Houston and David A. Horne, “Investigating Privacy Across Cultures:  Implications for Marketing and Consumer Research,” Proceedings of the Ninth Cross Cultural Research Conference, December 2003, 1-7.

 

Horne, Daniel R. and David A. Horne, “Markets and Personal Information:  Is Regulation Needed?” 2002 AMA Marketing and Public Policy Conference, forthcoming.

 

Horne, David A. and Daniel R. Horne, “Database Marketing:  Where is the Line Between Good Practice and Invasion of Privacy?” 2002 AMA Winter Educators’ Conference Proceedings, Vol. XIII: 480-486.  Paper was awarded “Best in Relationship Track.”

 

Martin, Claude R. Jr., David A. Horne, and Winnie Chan, “A Perspective on Client Productivity in Business-to-Business Services,” International Journal of Services Industry Management, Volume 12, No.2, 2001:  137-157.

 

Sayre, Shay, and David A. Horne, “Trading Secrets for Savings: How Concerned Are Consumers About a Privacy Threat from Club Cards?” Advances in Consumer Research, Vol. XXVII, 2000: 151-155.

 

Horne, David A. and Claude R. Martin, Jr., “The Productivity of the Customer in the Service Encounter,” Marketing Management (French Edition) No.6, June 2000.

 

Sayre, Shay, and David A. Horne, “Self-Disclosure & Technology: The Viability of Video-Elicitation for Consumer Research,” Research in Consumer Behavior, Edited by Russell Belk, Janeen Costa and John Schouten, Volume 9, 2000: 147-172.

 

Horne, Daniel, and David A. Horne, “Title IX: Awareness, Perceptions, and Predictions,” American Marketing Association Special Interest Group/Sport and Event Marketing, ed. Peter J. Graham, Section 7. 1999.

 

Martin, Claude R. Jr, David A. Horne, and Anne Marie Schultz, “The Business-to-Business Customer in the Service Innovation Process,” European Journal of Innovation Management, Volume 2, No. 2. 1999: 55-62.

 

                                                                                                    DAVID A. HORNE (P. 3)

Sayre, Shay, and David A. Horne, “Borrowing From Oprah, Stealing From Freud:  Video Elicitation in Advertising Research,” M.Carole Mackin, Ed. Proceedings of American Academy of Advertising 1997: 1-7.

 

Horne, Daniel R. and David A. Horne, “Privacy: A Paranoid’s View,” Advances in Consumer Research, Vol. XXIV, Edited by Debbie MacInnis and Merrie Brucks, 1997:351-354.

           

Sayre, Shay, and David A. Horne, “‘It’s the Luck of the Draw, Baby:’  Gender Behavior and High Stress Situations,” Gender, Marketing and Consumer Behavior, Association for Consumer Research, Vol. III, Edited by Janeen Arnold Costa, 1996:60-73.

                                                                       

Horne, David A., and Shay Sayre, “Video-Elicitation: A Technique for Gathering Private Thoughts for a Public Forum,” 1996 AMA Winter Educators’ Conference Proceedings, Vol. VII, Edited by Edward A. Blair and Wagner A Kamakura, 1996:214-219.

 

Horne, David A., Shay Sayre, and Daniel R. Horne, “An Exploration of Multiple Durable Goods Purchases Following  A Natural Disaster,” AMA Winter Educators’ Conference Proceedings, Vol. VII, Edited by Edward A. Blair and Wagner A Kamakura, 1996:103-108.

 

Horne, Daniel R., Shay Sayre, and David A. Horne, “Gifts: What Do You Buy the Person Who Has Everything Nothing?”, Advances in Consumer Research, Vol. XXII, Edited by Kim Corfman and John Lynch, 1995:30-34.

             

Sayre, Shay, and David A. Horne, “I Shop, Therefore I Am:  The Role of Possessions for Self Definition,” Advances in Consumer Research, Vol. XXII, Edited by Kim Corfman and John Lynch, 1995:323-328.

 

 Horne, David A., and Claude R. Martin, Jr., "Advertising Effectiveness: Stimuli Setting Difference.” First International Research Seminar on Marketing Communications and Consumer Behavior, La Londe les Maures, France, June 1995: 384-397.

 

Martin, Claude R. Jr., and David A. Horne, “Level of Success Inputs for Service Innovations in the Same Firm,” International Journal Of Service Industry Management, Vol. 6, No. 4, 1995:40-56.

 

Martin, Claude R. Jr., and David A Horne, “The Congruence of New Product and New Service Development, Le Management des Services: Apports Multidisciplinaires--3rd Seminaire International De Rechere En Management Des Activites De Service, Aix-En-Provence, France: institut d’administration des entreprises, May 1994:526-545.

                                                                            

 

 

 

                                                                                                  DAVID A. HORNE (P. 4)

Martin, Claude R. Jr., and David A. Horne, "New Services Development:  Successful vs. Unsuccessful Firms." International Journal of Service Industry Management, Vol. 4, No. 1, 1993:49-65.

 

Johnson, Michael D., and David A. Horne, "An Examination of the Validity of Direct Product Perceptions." Psychology & Marketing, Vol. 9(3) May/June 1992:1-15.

 

Martin, Claude R. Jr., and David A. Horne, "Restructuring Towards A Service Orientation: The Strategic Challenges." International Journal of Service Industry Management, Vol. 3 No. 1, 1992:25-38.

 

Horne, David A., and Claude R. Martin Jr., "New Services Development:  Consumer vs. Organizational Firms." Les Apports Marketing, Production, et Ressources Humaines au Management Des Services-2nd Seminaire International en Management Des Activities de Service, Aix-En-Provence: institut d'administration des enterprises, Aix-En-Provence, France, June 1992:150-172.

                                                                         

Martin, Claude R. Jr., and David A. Horne, "New Services Development Among Successful Firms." Les Apports Marketing, Production, et Ressources Humaines au Management Des Services-1st Seminaire International De Rechere en Management Des Activities de Service, Aix-En-Provence: institut d'administration des enterprises, Aix-En-Provence, France, June 1990:160-181.

 

Johnson, Michael D., and David A. Horne, "Direct Perceptual Measurement:  Methodology and Validity." Report No. 90-101, Marketing Science Institute, Cambridge, Massachusetts, January 1990.

 

Johnson, Michael D., and David A. Horne, "The Contrast Model of Similarity and Comparative Advertising." Psychology & Marketing, Vol. 5(3), Fall 1988:211-232.

 

Johnson, Michael D., and David A. Horne, "Subject Referent Positioning in Comparative Advertising:  A Pilot Study." Advances in Consumer Research, Vol. XIV, edited by Paul Anderson and Melanie Wallendorf, 1987:164-167.

 

Horne, David A., John D. McDonald, and David Williams, "Consumer Perceptions of Service Dimensions:  Implications for Marketing Strategy." Creativity in Services Marketing, edited by M. Venkatesan, Diane Schmalensee, and Claudia Marshall, 1986:35-39.

                                                                       

Horne, David A., and Claude R. Martin, Jr., "Le Management Du Nouveau Service Aux U.S.A. Et En France." in Contribution A L'Etude Du Nouveau Service: Concepts Et Pratique Manageriales, Eric Langeard, et. al eds., Aix-En-Provence: Rapport de Recherche Remis au Ministere de la Rechere et de l'Enseignement Superior, December 1986:101-111.

                                                                       

                                                                                                DAVID A. HORNE (P. 5)

Kinnear, Thomas C., David A. Horne, and Theresa A. Zingery, "Valid Magazine Audience Measurement:  Issues and Perspectives." Current Issues and Research in Advertising 1986, Vol. 9, Nos 1 & 2, 1986:251-270.

 

Horne, David A., and Claude R. Martin, Jr. "Electronic Funds Transfer at the Retail Point-of-Sale.  The Issue of Productivity." Distributive Trades:  An International Perspective, edited by Luca Pellegrini and Srinivas K. Reddy, 1986:209-229.

 

Horne, David A. and Claude R. Martin Jr., "Demand Potential for Electronic Funds Transfer at the Retail Point of Sale." Economics of Distribution, Edited by Franco Angeli, 1984:491-510.

 

Horne, David A., and Claude R. Martin, Jr., "Non-Checking Account Consumer and EFTS." 1981 AMA Special Conference on Services Marketing, edited by James Donnelly and William R. George,  1981:13-18. 

 

RESEARCH PRESENTATIONS

 

“Corporate International Diversification:  The Impact of Foreign Competition, Industry Globalization and Product Diversification.” 2005 Academy of Management Annual Meeting, Honolulu, Hawaii, August 2005.

 

“Research and Collaboration:  From Doctoral Student to Professor,” Maynard D. Phelps Lecture Series on Marketing, Michigan Business School, University of Michigan, Ann Arbor, Michigan, May 2002.  Invited Speaker.

                       

“Markets and Personal Information:  Is Regulation Needed?” 2002 AMA Marketing and Public Policy Conference, Atlanta, Georgia, May 2002.

 

Database Marketing:  Where is the Line Between Good Practice and Invasion of Privacy?” 2002 AMA Winter Educators’ Conference, Austin, Texas, February 2002.

 

e-Business:  The New Market Reality and Its Implication for Competitive Strategy,”  21st Annual International Conference, Strategic Management Society, San Francisco, CA. October 2001.

 

“Meeting the Strategic Challenges of E-Commerce:  Developing Competitive Business Models,” 20th Annual International Conference, Strategic Management Society, Vancouver Canada October 2000.

 

“Sustainable Competitive Advantage in an Internet World: Is There Such a Thing?” 19th Annual International Conference, Strategic Management Society, Berlin, Germany, October 1999.

 

 

 

    DAVID A. HORNE (P. 6)

“Title IX: Awareness, Perceptions and Predictions” 1999 Summer Educator’s Conference

Sports/Event Marketing Special Interest Group, American Marketing Association, San Francisco, CA, August 1999.

                                                                                                   

“Domains of Privacy: Toward an Understanding of Underlying Factors,” 1998 Educators’ Conference of the Direct Marketing Association, San Francisco, CA, October 1998.

 

“Domains of Privacy,” 1997 Educators’ Conference of the Direct Marketing Association, Chicago, IL, October 1997.

 

“Privacy: A Paranoid’s View,” Association for Consumer Research Annual Conference, Tuscon, AZ, October 1996.

 

“Video Elicitation: A Technique for Penetrating Cultural Barriers,” Theory and Research on Culture and Communication, California State University, Fullerton, Fullerton, CA, March 1996.

                                                                       

“Video-Elicitation: A Technique for Gathering Private Thoughts for a Public Forum,” American Marketing Association  Winter Educators’ Conference, Hilton Head SC, February 1996.

 

“An Exploration of Multiple Durable Goods Purchases Following  A Natural Disaster,” American Marketing Association  Winter Educators’ Conference, Hilton Head SC, February 1996.

 

“Gifts: What Do You Buy the Person Who Has Everything Nothing?,” Association for Consumer Research Annual Conference, Minneapolis, MN, October 1995.

 

“I Shop, Therefore I Am:  The Role of Possessions for Self Definition,” Association for Consumer Research Annual Conference, Minneapolis, MN, October 1995.

 

“Video-Elicitation: A Post-Modern Approach to In-Depth Interviewing as a Basis for Empathetic Creative Strategies,” Am Acad of Advert Annual Conference, Norfolk, Virginia, March 1994.

 

"Direct Perceptions:  Applications and Examples." ERASMUS University, Rotterdam, the Netherlands, June 1991.

 

"Direct Competitive Perception Measurement."  20th Anniversary Attitude Research Conference, American Marketing Association, Orlando, FL, January 1989.

 

"Direct Perceptual Measures in Marketing Research." New Developments in Marketing Research, Marketing Science Institute, Cambridge, MA, October, 1986.

                                                                                                  DAVID A. HORNE (P. 7)

"Non-Checking Account Consumer and EFTS." American Marketing Association Special Conference on Services Marketing,  Orlando, FL, November, 1980.

           

                                                                                                   

PROFESSIONAL INVOLVEMENT

 

Journal of Consumer Research, Ad Hoc Reviewer 1990--.

 

Journal of Advertising, Ad Hoc Reviewer 1992—

 

Journal of Product Innovation Management, Ad Hoc Reviewer 2003--

 

American Marketing Association, Reviewer for Winter Educators Conference: 2004, 2002, 1993.

 

Association for Consumer Research, Reviewer: 2000, 1990, 1989.

                                                                       

Academy of Marketing Science Annual Conference Reviewer:  1997, 1990.

                                                                       

Affiliations:

American Marketing Association, Professional Member.

Association for Consumer Research, Member

 

TEACHING INTERESTS: 

            GRADUATE COURSES TAUGHT

Core Classes:               Business Policy, Marketing Management, Marketing Principles
Elective Classes:           Strategic Marketing, Sports/Event Marketing, Services Marketing        

            UNDERGRADUATE COURSES TAUGHT

Core Classes:               International Business, Marketing Principles, Marketing Management

Elective Classes:           Retail Management, New Product Development, Promotion Management

                                   

UNIVERSITY SERVICE

University Resources Council, 2000-2006.

 

University Scholarly and Creative Activity Committee, 1997-1999.

 

Chair, Ad Hoc Committee on Accountability, College of  Liberal Studies, 1993-1994.

 

Faculty Senate, 1989-1991 College of Business Administration Representative.

           

Administrative Council

            College of Business Administration, 1990-1995.

 

                                                                                                  DAVID A. HORNE (P. 8)

Faculty Council

            College of Business Administration, 1993-1995, 1999-2001.

                                                                       

Dean’s Search Committee

            College of Business Administration, 1999-2000.

 

Intellectual Contributions Task Force

            College of Business Administration, 1999-2001.

 

                                                                                                    

AWARDS

 

Outstanding Contribution to Graduate Teaching Award, MBA Association, California State University Long Beach, May 2003.

 

2002 Best Paper, Relationship Management Track, “Database Marketing:  When Does Good Practice Become an Invasion of Privacy.  2002 American Marketing Association’s Winter Educators’ Conference.

 

1997 Award for Excellence,  Highly Commended journal article “Level of Success Inputs for Service Innovations in the Same Firm” by the International Journal of Service Industry Management.

 

1994 City of Laguna Beach Community Award Recipient

Irvine Valley College Foundation.

 

Meritorious Service Award

Minority Business Program      

College of Business Administration, 1992.

                                   

COMMUNITY SERVICE

 

Organizations:

 

California Fire Safe Council, Sacramento, California

Member of the initial Board of Directors, 2002-2009.

Elected Treasurer 2002, re-elected 2003 and 2006.

 

Greater Laguna Coast Fire Safe Council, Laguna Beach, California

Founder, Chair, and Member of the Board of Directors, 2001-2006.

Awarded $178,000 to date in grants for organizational purposes and programs.

 

Emerald Bay Community Association, Laguna Beach, California

Board of Directors, 2001-2004.  President 2003-2004.

 

                                                                                                 

 DAVID A. HORNE (P. 9)

Laguna Beach “Insurance Free-Choice Task Force” Laguna Beach, California

Chair and Principal Organizer, March 1994-2001.

Organized mechanism to promote ongoing dialogue between the insurance industry and city officials.

 

Mystic Hills Homeowners Association, Laguna Beach, California

President and Founder, November 1993-September 1995.

Community organization to rebuild 225 homes

destroyed by the October 27, 1993 firestorm.

 

Laguna Fire Relief Coalition, Laguna Beach, California

Board of Directors   November 1993-July 1995.

           

 

 

                                                                       

Presentations:

“Building Communications Bridges Before Disaster Strikes”, Panel Member, State Insurance Trade Association Conference, San Diego, CA, October 2003.

 

“Getting Past Today to Begin Shaping Tomorrow—Strategic Planning for Fire Safe Councils,” Presentation and also Luncheon Address, National Fire Safe Council Conference, Lake Tahoe, CA, May 2003.

 

“First California Fire Safe Council Forum,” Master of Ceremonies and Keynote Speaker, Oakland, CA, October 2001.

 

“Fire Plan Conference 2001:  California Department of Forestry and Fire Protection—San Bernardino Unit.  Master of Ceremonies and Keynote Speaker, San Bernardino, CA, April 2001.

    

California Under Fire,” Keynote Address, California Fire Chiefs Annual Conference, Modesto, CA, March 1999.

                                                                            

“The Alliance for a Fire Safe California Second Partnership Event,” Master of Ceremonies and Keynote Speaker, Irvine, CA, March 1999.

 

“Building Community Education Plans,” FIRECOM 99, Bureau of Land Management, San Francisco, CA, February 1999.

 

“Where Do We Go From Here?  Building Public/Private Partnerships,” Presentations at California Urban Forests Council Regional Workshops in Petaluma, CA (May 1998) and San Marcos, CA (October 1997).

 

                                                                                                   DAVID A. HORNE (P. 10)

California Under Fire Partnership Summit,” Keynote Speaker, California Department of Forestry, Diamond Bar, CA., June 1997.

 

“Insurance Issues for Homeowners/Renters—Shorten the Road to Recovery,” Panel Member, Orange County Disaster Preparedness Academy, American Red Cross, Fullerton, CA., June 1997.

 

 “Path to Recovery…and Beyond,” Keynote Address, Insurance Industry Charitable Fund, Southern California Luncheon,  Los Angeles, January 1997.

 

“The Fire Safe California Community Action Kit,” Video produced by the California Fire Safe Council and the California Department of Forestry, Sacramento, CA, Interviewee, October 1996.

 

“Commitment, Cooperation, and Communication: The Key to Laguna Beach’s Recovery,” Panel Organizer and Speaker, League of California Cities Annual Convention, Anaheim CA, October 1996.

                                                                                                

“Aftermath of a Firestorm:  The Laguna Beach Experience,  International Public Relations Council Annual Meeting, Seattle, WA, September 1996.

 

“The Aftermath of a Firestorm: Communication and Cooperation vs. Confrontation,” California Insurance Council Board Meeting, Oakland, CA, May 1996 and Western Insurance Information Service Annual Meeting, Los Angeles, CA, December 1995.