VOL. 12, NO. 115

California State University, Long Beach May 8, 2006
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. News  
 

Senator organizes demonstration against Outpost

By Nick Magana
Online Forty-Niner
Contributing Writer



Students gathered outside the Outpost Grill to protest high prices and poor food quality Thursday during the “Outpost Sack Lunch Stand-In,” which was organized by Sen. Clint Silvestre, College of Engineering.

Chants of “Bad Quality, Bad Prices, Stop the Evil” blared across the lawn area adjacent to the Outpost. The movement drew 30 protestors and even fewer spectators, including faculty and staff, from noon to 1 p.m.

Protestors were upset by alleged price gauging and poor quality food compared to other campus food service locations. They sought to restrain the power of the “evil,” as they referred to it. The Outpost services lower campus patrons even after protestors claim management ignored a letter with a list of demands sent to 49er Shops Board of Directors in April.

Supporters were to bring a sack-lunch and boycott all day to help end the “tyranny, the bad people, the monopoly, the Outpost.”

Silvestre wrote the complaint letter, which is available at www.outpoststandin.com. He argues lower campus students are cheated with higher prices and lower quality food, unlike upper campus students.

“ I was hurt to be called ‘bad people,’” said Doreen Beasley, an Outpost manager.

Her relationship with students is tight. For example, one time when a student did not have enough money to buy food, she said she let them “pay her back next time,” out of trust.

“ In my 18 years working here, not one student that’s been short of money for food has ever let me down or complained,” said Beasley. “They return because we build friendly relationships through quality service not tyranny.”

Danyel Johnson, another Outpost manager, recalls the encounter with Silvestre, which he said was the basis of Silvestre’s letter. He had a list of questions and a story about a friend’s experience. Silvestre ordered food and the conversation ended so he could sit and eat.

“ I think it’s trivial. He left with his friends even after I waited for him to finish,” said Johnson about their unfinished interview.

“ As a result, he’s giving incorrect information about prices and service without even giving us a chance to respond to accusations.”

But Johnson isn’t the only one who believes Silvestre may be overreacting.

Emma Phillingane, public relations professor, does not notice a difference in quality or cost at the Outpost from other 49er shops across campus she visits.

“ You cannot beat the healthy variety of sides they offer here,” Phillingane said, referring to the choice of salads and vegetables available to substitute fries since last year. “And cost…at how many places can you get a chicken sandwich, a drink and a side all for five and a half bucks? C’mon!”

Lizbeth Mendez, a senior journalism major, was not inconvenienced by the student opinions during the protest or the cost either.

“ I can’t really tell the difference in price,” said Mendez as she sat with her Monster beverage more concerned with her next class than with the protest. “Even if it costs a few cents more for this drink, I’d rather purchase it here than walk all the way across campus and waste the few minutes between classes.”

49er Shops management was present to take on the issues students addressed. Patti Gray, food services director, and Don
Penrod, general manager of 49er Shops, anticipated the opportunity to help clarify complaints and set the record straight for misinformed students. However, a key player of the movement, Silvestre, was missing.

One Outpost stand-in supporter, Rob Merrell, an engineering major, stopped to talk to officials during the protest.

“ I eat here because I’m in the building next to door most of the time,” Merrell said. “I would like to see the quality improved and that’s what I’m here to express.”

Gray reiterated she is always available to speak about any concern because that is her job. She invited Merrell and company to participate in a focus group.

“ We are passionate about food,” Gray said. “We are proud of our service and anyone is welcome to look around and compare us to other campuses.”

Silvestre showed up at the end of the demonstration. Despite his failure to attend and the amount of protestors who participated, he feels the rally was a success.

“ Management gained an understanding of student opinion and we hoped to provoke change,” Silvestre said after speaking with management. “Now upper campus management knows we’re alive.”


 


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