VOL. LV, NO. 120
California State University, Long Beach May 25, 2005
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. News  
 

Presentation skills key to success in business career

By Jennifer Frehn
Daily Forty-Niner
Assistant News Editor

For many students, the very process of finding a job is like having a job. This is especially true for business administration graduates, who must present themselves to an interviewer in a way that shows they know how to market the employer's product to its clients.

"What you present to them is the image [they perceive] you will present to their customers," said Angi Carrillo-Humphreys, a career counselor at the Career Development Center (CDC).

However, the interview is just one hurdle. And to get to the interview requires an equal, if not larger, amount of work.

As any career counselor will say, the most important step in any job search is to start early. Students should research which companies fit their interests and goals. Also, students should look outside of what they originally saw themselves doing and research other job markets.

In her freshman year, Nellie Mazur, a senior finance major graduating this month, thought she would be working with bonds at a company like Merrill Lynch. After talking with others in the field, however, she learned about other job options for her major. After graduation, Mazur will be entering a 2-year finance training program with Raytheon, a defense contractor to the government.

"I don't think I knew that this kind of job existed," Mazur said, who learned about the job from a friend.

For business administration graduates, there is a wide variety of career options available, most with starting salaries above $32,000. As of April, the National Association of Colleges and Employers ranks the starting salary in hospitality services (hotel and restaurant management) at $33,263, international business at $37,000 and economics and finance at $42,300.

However, Mazur warned, students should not be too picky about their starting salary. She explained many students high expectations about salary and feel they deserve a large starting amount because they received good grades or went to a good school.

"In a tight market, you cannot be arrogant about salary," she said.

Mazur said starting early, perfecting her interviewing skills and resume were the most important factors for landing the job.

"This is stuff we've all heard, but a lot of people don't do these things," Mazur said.

Carrillo-Humphreys recommends students start obtaining experience during their junior year to make themselves "more competitive." This experience could be an internship, volunteer work or a job. Experience, Carrillo-Humphreys said, helps students obtain skills while previewing a company. Also, she said, it gives the employer a chance to preview the student.

Jeane Caveness, assistant dean of students, also urged students to start early and do their homework, especially before going to a job fair.

"Recruiters say they get annoyed when students say, ‘Tell me what jobs are available,'" Caveness said. "They prefer [that] students check Web sites and make an effort to consider whether their background matches what is offered."

Mazur also emphasized the research aspect of the job search.

"This is one thing you cannot procrastinate about, because it is not going to come to you," Mazur said.

Carrillo-Humphreys said there are several qualifications companies look for when hiring for business administration positions. Among the most important are experience, leadership, teamwork, flexibility, customer service experience and strong communication skills.

"I think they just want a well-rounded person, especially now that the job market is so tight where they really can take the best of the best," Mazur said. She also emphasized the ways in which the classes she took helped her practice these skills to become well-rounded.

"In the business department, every class has a group project with peer-to-peer interaction," Mazur said. "By working in groups, you are able to understand different people, learn how to connect on different levels. It also helps with scenarios for situational questions [in interviews]."

These situational questions are usually the hardest part of any interview. Many students like to prepare by studying answers in books, however, Carrillo-Humphreys said she feels students usually worry too much about giving the "right answer" during interviews.

"There is no right answer, there is your answer. An employer really wants to know you, the person, and not a statement from a book," Carrillo-Humphreys said.

What of the students who waited until the last minute to search for a job? Carrillo-Humphreys said there are still steps to take to improve a job search.

"Take a look at what your experience has been and think about what skills you gained," Carrillo-Humphreys said. Most jobs, she said, require some element of customer service, marketing, teamwork and other characteristics students may have already"learned from school projects or part-time jobs.

Carrillo-Humphreys said the two things that limit students the most in their job search are a lack of confidence in their experience and a negative attitude towards relocating. She explained how some companies will offer training for a few years outside of California.

"Try to expand your options at least for a few years until you can get more experience, then you can limit yourself in terms of distance."

Carrillo-Humphreys encourages students to be patient, committed and positive during the job search. The CDC is available for students up to three months after graduation.

 


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