VOL. LIV, NO. 24
California State University, Long Beach October 9, 2003
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. News  
 

Emergency poles service campus

Emergency Pole

Safety: Police respond to every alert given off by the numerous emergency poles around campus, whether a false alarm or not.

By Amy O'Bryant
On-line Forty-Niner

Code Blue Corp., manufacturer of the emergency phone poles on campus, boasts that calls from the phones activate a 15-million, candlepower-blue strobe to identify the location of a caller and scare off would-be attackers. That strobe is also activated if someone merely touches the red emergency circle and walks away. University Police have to treat both situations with the same gravity.

If the caller does not respond, the police must assume it's an emergency and dispatch an officer. Police response times are usually within a minute, University Police Capt. Stan  Skipworth said, depending on the location of the caller and the proximity of the closest officer.

All emergency phones auto-dial 9-1-1 and are connected immediately to University Police. Skipworth confirmed that a majority of the calls from the poles are false alarms and processed as incomplete 911 calls.

Skipworth estimated the department receives 200 to 300 calls in a 24-hour period from all emergency phones on campus. Of those he said, "15 to 20 percent might come from the blue emergency phones."

Skipworth said other frequent calls from the phones are for "some kind of vehicle assistance or a request for an escort."

Sgt. Bonnie Meyers confirmed that although the phones are for emergencies, it's not unusual to receive non-emergency calls from the phones. She said there are phones for emergencies other than those on the designated poles. The pay phones on campus are outfitted with emergency capabilities, she said, and they also contact the campus police directly. Meyers says that the parking services department monitors many of the emergency phones, specifically those located in the parking areas.

Brian Dunaway, equipment technician for parking services, also knows the emergency phones aren't always used for emergencies.

"People lose their cars," he said, and they need assistance. Dispatch will come on the line immediately when the phone is activated, he said, and assess the situation. "They'll ask if there's an emergency."

Dunaway said the units are quite reliable and don't require much maintenance. Lamps need to be replaced periodically and phone lines maintained. Dunaway said University Police check phone lines frequently and will immediately notify parking services of any maintenance issues in their area.

Campus figures show more than 200 emergency phones throughout the campus, and new poles are added to the campus periodically as funds become available. Dunaway confirms that two newer models were installed this summer in Lots 13 and 14.

Dunaway said with the new additions, the parking area has a total of 47 emergency phones, including 39 Code Blue light poles. Many of the poles are located within the parking structure, with at least one emergency phone in most parking areas.

 

 


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