Online Forty-Niner: Summer 2002: News
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VOL. IX, NO. 127
CALIFORNIA STATE UNIVERSITY, LONG BEACH
July 3, 2002


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Campus phones losing to cellular


By Heather Clarke
Summer On-line Forty-Niner

As the number of cell phone users increases exponentially, Campus Telecommunications, the telephone service provider for Cal State Long Beach, has been progressively losing student clients over the last three years.
 
This year there was a 40 percent decline in students who used Campus Telecommunications for their phone service and a 22 percent decrease the year before said Char Hankey, the director of telecommunications at CSULB.
 
Campus Tel mainly attributes the decline in campus phone use to the huge amount of people who own cell phones as well as those who use phone cards, Hankey said. Out of the 1800 students that resided on campus this year, a little less than 600 used Campus Tel said Pam Petrov, resale operations coordinator.
 
Heidi Holton, a junior residence assistant in Residence Commons, said she hasn’t used Campus Tel since she was a freshman. She said she prefers using a calling card because it is cheaper for her.
 
Kiri Knutson, a senior at CSULB, said she didn’t use Campus Tel when she lived in the dorms this past year because she already had a cell phone and it was simpler and more economical for her.
 
Though Campus Tel users are steadily diminishing, both Hankey and Petrov have made it clear that there are no plans to change or cut the phone service available for students living on campus. Hankey said that Campus Tel would continue to provide this service for those that don’t have the luxury of a cell phone.
 
”We’re not in the business to make a profit, we’re strictly here to serve students and faculty,” Petrov said.
 
There has been shrinkage in campus pay phone use as well, according to Hankey. There is no longer as much money to purchase and maintain the pay phones she said.
 
“The other day I’m planning and scheming in my head,” Hankey said. “And I see there is a student on his cell phone in front of a bank of pay phones.”
 
She said it was possible the number of pay phones in a given area would need to be decreased but all areas of the campus would still be covered.
 
“We have excellent coverage. There is no area that lacks [payphones],” Hankey said.
 
No changes have been made concerning campus pay phones at this point. Hankey said Campus Telecommunications is doing a study and referred to it as a summer project.
 
“We are taking our time and consulting with the various areas involved” Hankey said.
 
She explained that they work closely with the campus police to ensure everyone has access to the police. The free emergency phones on campus are meant to complement the pay phones for this reason.
 
Although Campus Telecommunications has not decided on a course of action concerning the lack of money coming in for the pay phones, Hankey said they would continue to provide some type of phone service to cover the entire campus. She said that they will approach the project from different perspectives and must keep in mind that many people have a cell phone that is closer than the closest pay phone.

 

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