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VOL. IX, NO. 126
CALIFORNIA STATE UNIVERSITY, LONG BEACH
June 27, 2002


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Book reservations good way to avoid lines


By Maritza Diaz
Summer On-line Forty-Niner

The first week of every semester brings with it new students, new classes and the same long lines at the University Bookstore.
For the past three years the Bookstore has tried to make buying books easier by allowing students to reserve their textbooks.
 
Students can go online and complete a form requesting the books they need, and pre-pay for them. The books are then collected, packaged and are ready between August 29-31 at The Nugget, which is used as a pick up station.
 
Students can also reserve books at the Bookstore.
“The easiest way to do this is online,” said Roman Gulon, general manager of Forty-Niner Shops. “You can come in and do it in person, but that kind of defeats the purpose.”
 
The program can be a lot of work for Bookstore employees, because they are the ones who must find all books and course materials requested by the students, said Gulon.
 
“It’s a service we offer to our customers who want to take advantage,” said Gulon.
 
This program hasn’t decreased the lines at the Bookstore. Most people prefer to wait until the first day of class to see if any used books are available. Students who reserve their books may also find that a book they ordered may not be used, and as a result, the reservation system sees quite a few returns, said Gulon.
 
The primary users of the system are freshmen who are told of book reservations when they participate in the university’s SOAR program. The bookstore does advertise the program around campus, but finds the majority of users are new students. About 1,000 students are expected to use this service for the fall semester.
 
The book reservation program has not had any major problems. If there is a problem, it is mostly due to negligence, Gulon said.
 
James Vales, a junior majoring in computer science, is familiar with the long lines associated with a new semester, and agrees the program is a good way to avoid waiting to buy books.
 
“I heard about it through friend last semester. I’ve never done it, but I might this fall,” said Vales.

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