VOL. X, NO. 45
California State University, Long Beach November 18, 2002
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. News  
 

United Airlines job cuts reflect economy


By Jack Schneider

On-line Forty-Niner

Airline jobs are being slashed all over the country.
 
United Airlines announced that the company would be cutting 1,250 reservation and mechanical jobs. The company will close offices in Long Beach beginning Jan. 4, laying off 96 employees.
 
By cutting jobs, United said that it is expected to improve profitability by approximately $120 million annually, according to united.com.
 
Cal State Long Beach economics Chairman Joseph Magaddino said that the entire travel industry has been decreasing in value for quite some time.
 
“The industry has been in trouble way before Sept. 11, Magaddino said. “There has been a market demand that has been slow for both domestic travels and international travelers.”
 
Already United has cut a total of 20,000 jobs since September 2001, deeply affecting mechanics and reservations workers.
 
One of the issues regarding job cuts in reservations is the use of technology instead of workers.
 
Long Beach Airport spokeswoman Sharon Diggs Jackson said that reservations could be made easier through technology.
 
“Reservations are changing throughout the industry,” Diggs Jackson said. “People have access to the Internet and are able to book flights online.”
 
One of the drawbacks of this technology is the tediousness of work involved in scanning data for companies.
 
“Most of the company no longer has people reading and entering in data,” Maggadino said.  “A lot of data is scanned which is tedious work offering low-scale, low-paying jobs that still service tremendously in productivity.”
 
Although United does not fly out of Long Beach airport, the major airlines at the airport, including Jet Blue and America West, use electronic reservations, Diggs Jackson said.
 
Throughout the travel industry, Magaddino said that there is not a great need for employees working in areas such as reservations.
 
“Part of the cut off is a lack of demand,” Magaddino said. “They don’t need to pay people’s salaries [because] they have been replaced by the Internet.”
 
Maggadino also mentions that in order for companies to be successful, generally the productivity will be measured with fewer workers.
 
“One issue with job cuts is that there are going to be too few workers in the company,” Magaddino said. “On the other side, if you want to maintain output, with fewer workers the company will generate greater productivity.”
 
On top of the issues of airlines getting out of bankruptcy and low sales, Magaddino said that when the U.S. economy is good, the airlines do better in the
economy.
 
“When the travel industry is discretionary, international economies are not doing well,” Magaddino said. “Once the U.S. economy gets moving, it will get the return of the foreign travelers and the economy improves, and travelers grow.”



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