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news
Calingo to review
for Baldrige applications
By Melissa Anderson
Summer On-line Forty-Niner
Appointed to the
2001 Board of Examiners, Dr. Luis Calingo, dean of the College
of Business Administration at Cal State Long Beach will review
applicants for the Malcolm Baldrige National Quality award.
According to Jan
Kosko, representative of public affairs for the Baldrige Quality
Award, Calingo was chosen out of approximately 1,000 applicants.
The applicants must be experts in their industry and quality
management as well as experts in quality practice and improvement
skills; strong writing and verbal skills are also necessary.
Applicants for the board are chosen nationwide, not by region.
"We try to get a mix of people as well as a mix from
all industries," Kosko said.
Calingo will be
responsible for reviewing and evaluating applications submitted
by various organizations for the award. According to Calingo,
if the company does not win the award they still benefit.
"We evaluate
the organization using the criteria for the Baldrige award
to determine the company's strengths and weaknesses,"
Calingo said. "Winners of the Baldrige out perform other
businesses 5-to-1."
After the evaluation,
the organization receives feedback so they can apply a strategic
plan for improvement based off of the Baldrige framework.
Awards are given annually in five categories: manufacturing,
service, small business, education, and health care. The Malcolm
Baldrige award is very prestigious and is awarded by the President
of the United States.
Calingo not only
has his hands full with the 120 hours of work per year required
as a board member, but has taken the initiative to bring the
Baldrige framework to the College of Business Administration
at CSULB. This August, Calingo will turn in the College of
Business Administration application for the California Award
for Performance Excellence.
Applying for the
award will offer feedback and a numerical score so that the
school can set up an improvement plan and submit again the
following year. Calingo emphasized the benefit of the numerical
score, "[the score] gives a measurement to help show
improvement from one year to the next."
The College of
Business Administration will be evaluated in seven various
categories including: leadership, strategic planning, student
and stake holder focus, information and analysis, faculty
and staff focus, process management and school performance
results.
"If I was
never involved with the Baldrige, then I would not be as motivated
to do this here," Calingo said. "Schools on the
East Coast have been adopting Baldrige framework and show
improvement in test scores and graduation rates."
According to Calingo
the school of business at CSULB will be the first school in
California to apply for the award and adopt the Baldrige framework.
Along with his
involvement at CSULB, Calingo has also applied his work overseas.
Calingo has been involved with the Malcolm Baldrige Award
in the United States since 1997. Prior to his involvement
with the Baldrige Award in the U.S., Calingo was shaping the
Baldrige framework in Vietnam, Malaysia, and the Philippines.
Calingo helped
consult businesses applying for the award, and was asked to
train examiners. During 1995 in the Philippines he convinced
the government to adopt their own version of the award based
off of the Baldrige framework. The Philippine Quality Award
was developed.
"This increased
the competitiveness of businesses which allows the Philippines
to become a stronger player in the global market," Calingo
said.
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