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Special Investigation: Safety
CALIFORNIA STATE UNIVERSITY, LONG BEACH
MAY 9, 2001


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special investigation: safety

Students hunger for food safety at CSULB

By Stephine Michrina
On-line Forty-Niner

The City of Long Beach Department of Health and Human Services has failed to perform required inspections of several restaurants at Cal State Long Beach during the past nine months, compromising student safety.

"We've fallen a little behind," said Nelson Kerr, director of the department. "I don't want to make excuses, but we've had some turnover in that area."

Restaurant owners and managers across the campus have been waiting and wondering when the next inspection will occur. "We're at the mercy of the health department," said Dahal Stiegman, the district manager of The Coffee Bean and Tea Leaf Company at CSULB, which opened last August and had a seven-month gap in inspections.

Similarly, Teresa Ruvalcaba, manager of both Subway and the Blue Marble Café, has been anticipating the next visit. "I talked to the lady who inspects us and she said they haven't had time," she said. "They're supposed to come every three months, but there's nothing we can do about it."

The Food Inspection Program, run by the city of Long Beach, is responsible for ensuring food sold and served is safe, properly labeled and produced under sanitary conditions. Under the local food inspection program, inspectors are required to visit restaurants three times a year.

However, many on-campus restaurants, such as The Blue Marble Cafe in the University Student Union, have not been inspected for months. According to an official inspection report from the city of Long Beach, the restaurant has not been inspected since May 5, 2000. In the past, The Blue Marble Café has been cited for violations such as unsuitable temperature controls and improper sanitation of pots, pans and utensils.

Long Beach, unlike the rest of Los Angeles County, which uses the letter grading system for inspecting restaurants, with the highest grade being A and the lowest being F, is one of four cities in California not regulated by the California Health Department.

The city maintains that after each inspection, a summary of findings is to be posted in a location where customers can view it. Facilities that fail inspections are cited for violations such as inadequate storing temperatures that can lead to foodborne illnesses.

Violations are supposed to be followed by a re-inspection of the facility after which a new inspection report should be posted. However, despite formal procedures, the department has failed on numerous occasions to follow up on re-inspections around the campus.

"Sometimes things just get a little more let go than we'd like," Kerr said. The Long Beach Department of Health and Human Services oversees 11 districts in the area, including the CSULB campus.

The Chart Room at CSULB was given a notice to fix violations Dec. 15, 2000. A re-inspection date was set for Jan. 3, 2001, however, no records of the re-inspection were filed with the department.

The Outpost, located near the Social Science/Public Affairs Building, was last inspected Aug. 16, 2000, and cited for violations that included dirty floors and inadequate temperatures in refrigerators. The official inspection report indicated a reinspection was to be performed Aug. 25, 2000. However, no records show a reinspection actually occurred.

Roebeck's Juice, last inspected Aug. 23, 2000, was cited for not keeping the sandwich display case covered. A re-inspection date was set for Aug. 30, 2000 but no documents in their file indicate that a re-inspection actually occurred.

While inspection records from the past three years at the Health Department show no reports of food borne illnesses at CSULB, these illnesses are often hard to detect, sometimes mistaken for flu-like symptoms, according to Kerr. "These illnesses are grossly underreported," Kerr said. More than 200 known diseases are transmitted through food, with symptoms ranging from mild gastroenteritis to life-threatening neurologic, liver, and renal illnesses.

The Centers for Disease Control estimates more than 300,000 Americans are hospitalized each year and 5,000 die because of foodborne illnesses. Illnesses that could be prevented with proper food handling techniques under the scrupulous eye of health inspectors.

Regular inspections cannot guarantee that restaurants will not violate health department codes, according to Kerr. "Different inspectors are going to be easier than others," he said. "Some guys will totally bust you while others will let you slide."

The President's Council on Food Safety is a national group that formed in 1998 to strengthen food safety policies and decisions. The group estimates that $.50 of every food dollar in the United States is spent on food outside of the home in places such as grocery stores, restaurants, schools, hospitals and daycare centers.

The council has broken ground in stopping foodborne illnesses, reporting a 20 percent decrease over the past three years in illnesses due to major bacterial food pathogens across the United States.

Restaurants on campus owned by large corporations like Carl's Jr. and Subway have corporate inspections every three months. These inspections, according to Lidia Martinez, store manager at the Carl's Jr. on campus, are thorough.

"The inspector from the company is more strict than the health department inspector," she said. The corporate inspections use the same guidelines as the Health Department, which includes checking cleanliness, temperature controls and sanitation.

Long Beach has its own independent health inspection system unlike Los Angeles which uses a letter-grading system.

"From what I've seen, the only time people go to grading is in emergency situations," Kerr said. "Our system of inspection reports is actually tougher. If you have two or three minor violations, that would preclude you from getting a letter A grade." Kerr also said the letter grade system sometimes creates a false security in customers who rely too heavily on the letter grade without questioning the system.

However, restaurant managers at CSULB are critical of the current system.

Stiegman believes the inspection report posted in the window of a restaurant makes violations look more serious than they actually are. "I'd prefer the letter program like the one in Los Angeles," he said.

Stiegman is one of several managers on campus who has complained about the current inspection program, saying that the customer has no way of knowing how serious the violations are. The report, a shorter version of the full report, simply states whether a restaurant had a violation or not, but does not specify the nature or severity of the violation.

While the full inspection report is available upon request at the restaurant, most customers don't bother to ask to see it, Kerr said.

Students can take steps to prevent foodborne illnesses, according to Gwen Adame, a student nutritionist at the Student Health Services. "I watch what's going on in the back as much as I can," Adame said.

Adame, a dietetics and nutrition senior, advises students to look at restaurant employee uniforms to make sure they aren't very soiled. Also, employees washing their hands frequently and using hairnets can indicate the level of cleanliness in a store.

"Watch people wiping down the tables and look for them using that same towel to wipe the floor, that causes cross contamination," Adame said.

Being aware of the surroundings and practices of a restaurant is perhaps the key to preventing foodborne illness, according to Adame. Certain foods like shellfish, soft cheeses, eggs, poultry and unpasturized fruit juices have a greater chance of being contaminated, according to a physician's report called Diagnosis and Management of Foodborne Illnesses.

The very young, the very old, pregnant women and people who are being treated for conditions like AIDS, cancer or diabetes are at a higher risk of contracting food illnesses, according to the report.

With the help of the state and federal government, prevention of foodborne illnesses has been successful. But students should continue to use caution when dining at the restaurants on campus.

Subway Worker

Stephine Michrina/On-line Forty-Niner

Subway worker prepares sandwiches.

El Pollo Loco Worker

Stephine Michrina/On-line Forty-Niner

El Pollo Loco employee serves students and faculty at new store on campus.


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