Step 3: Challenge Questions

If you should forget your password and want to reset it, we will confirm your identity by asking you to answer these four challenge questions. You will need to remember the exact answers.

Next to each question below is a box where you may type in the appropriate answer. After you have answered all four questions, click the Submit button.

If you need additional assistance please contact the CSULB Technology Help desk at ( 562) 985-4959 off campus, or extension 54959 on campus.