When you go to the next page, you will be asked to login to TIM. TIM is the program you will use to activate your account, change your password, and recover your password when needed. If at any time you have questions, click on one of the thumbnail images at the top of the next page.

Step 1.

Type in your Campus ID in the User ID field and your birth date (in MMDDYY format) in the password field. Click the Login button. By default, your password is set to your birth date until you change it through TIM. If you have already created a new password through TIM, you do not need to activate your account again.

Step 2.

Click OK to the popup box.

On the next page, type your old password which is your birth date. Type your new password ensuring that it has 6-9 characters including at least one number and one letter. Confirm your password by retyping it in the 'Confirm Password' box and then click the Submit button at the bottom of the page.

When you do, a popup box saying "The password change has been submitted successfully" will appear.

Click OK to the popup box.

Step 3.

On the final page, answer all four challenge questions. Confirm your responses by retyping the answers in the Confirm column. When you are finished, click the Submit button in the bottom left corner. If you forget your password, answering these challenge questions will allow you to reset your password.

Step 4.

Click the Logout button in the upper right corner and then CLOSE YOUR BROWSER WINDOW AND RETURN TO YOUR PREVIOUS LOGON SCREEN

Step 5.

Login using your 9 digit Campus ID number and the NEW password you just established.

For additional help, contact the CSULB Technology Help Desk at (562) 985-4959 or E-mail helpdesk@csulb.edu