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Transcripts - Current Students

Transcripts:  
Transcripts are the official means of verifying completion of courses and conferral of degrees.  Transcripts contain details such as course titles, units attempted, and final grades for each term of attendance at CSULB.  Credit hours earned through transfer work and exams are not listed in detail, but do appear as cumulative totals.​There is a fee for each official transcript but you can access and print your unofficial transcript for free through your MyCSULB Student Center.  Official transcripts bear the official seal of the University.

Enrollment Verification:
If you only require enrollment verification without the detail found on a transcript, (e.g., for job applications, military service benefits,  insurance discounts)  free official CSULB enrollment verification certificates are available online through the National Student Clearinghouse. Through this online process, you can generate and email an official .pdf certificate to your CSULB email address.

Note: Before you place an order for your transcript or enrollment verification, please make sure to read our FAQs on the difference between the options. 

 

Official Transcripts 

NEW -  E- Transcript Electronic PDF via email within 24 hours.
CSULB is now offering transcripts in an electronic PDF format.  Students can send electronic transcripts to any valid email address (e.g., another college or university, third-party recipient or themselves). 

Electronic transcripts are official transcripts.  If you need your transcript quickly, it is highly recommended that you choose the electronic transcript option as the delivery of a paper transcript can take up to 5-7 business days depending on mail delivery service.  Please be aware that when sending an electronic transcript to yourself, it cannot then be forwarded to a different email address. Forwarding an e- transcript makes it unofficial. If your transcript is going to a third party, you should have it sent directly to their email address to ensure that the transcript will still be considered an official University document.

Ordering Overview
California State University, Long Beach has retained Credentials Inc. as the designated agent for processing and sending official transcripts through an encrypted and secure service. Current students must log into their MyCSULB Student Center to access the link for transcript service.  This system can accept an order for up to 5 transcripts to be sent to 5 different recipients. If you need to send more than 5 transcripts or have more than 5 recipients, you will need to submit multiple orders. At the completion of each order you will have the option to return to the beginning of the process and enter another order. In most cases, you will only have to enter the information that is different than in the previous order.  Transcript orders cannot be processed in person. 

PLEASE NOTE:  Your current semester class schedule will not be reflected on the transcript until after census (the last day to register) for the term. Your request will not be processed if you have outstanding financial or administrative obligations to the University.

Steps to Order:

  • Turn off your pop-up blocker
  • Have your debit or credit card ready for payment
  • Have the recipient’s address (mailing or email) available
  • Log into your  MyCSULB Student Center
  • In the Academics section, select Transcript: Official from the pull-down menu
  • Note:  Requests will not be processed if you have any outstanding financial or administrative obligations to the University.

Cost:
All official transcripts are $12 per transcript.  Payment must be made by debit or credit card. Additional charges apply for paper transcripts delivered via special handling.

Customer Support:
If you have questions about the process or encounter difficulty in entering your order, please contact  our customer service hotline at 847-716-3005.  Representatives are available from 7:00 am to 8:00 pm on Monday-Thursday and from 7:00 am to 6:00 pm (CST/CDT) on Fridays.

 

Unofficial Transcripts

If you are a current CSULB student, you may view and print your unofficial transcript from your MyCSULB Student Center:

  • In the Academics section, select Unofficial Transcript from the pull-down menu
  • Choose CSU Long Beach as the Academic Institution
  • Choose Unofficial Transcript as the Report Type
  • Read "Information for Students" and click "View Report"

There is no fee for accessing your unofficial transcript. Note that after you graduate or separate from the University, you will only be able to access the Student Center for a limited time.

Enrollment Verification

National Student Clearinghouse  (NSC)

If you only require enrollment verification without the detail found on a transcript, (e.g., for job applications, military service benefits,  insurance discounts)  free official enrollment verification certificates are available online from the National Student Clearinghouse. Enrollment data is refreshed at key intervals through the year. (See Schedule in Common Questions below)  This online process is available at your convenience to generate and email an official .pdf certificate to your CSULB email address of record.

Access the free official enrollment verification certificate by logging on through Single Sign-On (SSO).  Just select the "National Student Clearinghouse" button in your student dashboard.  Note: Although official, this certificate does not provide verification of your grade point average. If you require your grade point average or other additional details not satisfied through transcripts, you will have to pay for a custom enrollment verification certificate through Enrollment Services.  

Note: This free service is available through Single Sign-On to you as a current CSULB student through to one year after your graduation date.


Enrollment Services - Custom Enrollment Verification

If the official certificate from the National Student Clearinghouse (NSC) does not meet your needs, you will need to contact Enrollment Services in the courtyard of Brotman Hall to request a custom enrollment verification certificate.  There is a $10 fee for this service, which can sometimes take up to 10 days to complete.

Please provide Enrollment Services with a letter detailing your request, (and any  documents/forms that may need to be completed).

Be sure to include the following information: your full name, your student identification number, dates of enrollment, your signature (this is required), and the complete mailing address where you want the verification sent. Processing time varies depending on the nature of the request. If you request that it be held for pick-up, you will be contacted via email when it is ready. 

You may come to Enrollment Services, located in Brotman Hall 101 in person to drop off your request and pay the fee (cash, check or debit, no credit cards), or you may mail your request and payment by check or money order to:

CSULB Enrollment Services 
Attn: Enrollment Verification
1250 Bellflower Boulevard, BH-101
Long Beach CA 90840-0106

There is a $10 charge for this service. Make checks payable to “CSULB”.


Third Party Enrollment Verification
Third parties can request your official enrollment verification certificate directly.  They will need to pay a small fee ($2.50) to the National Student Clearinghouse. 
Please refer them to:

  • The National Student Clearinghouse  (NSC)
    PH:  703.742.4200
    FAX : 703.742.4239
    MAIL: National Student Clearinghouse, 13454 Sunrise Valley Drive, Suite 300, Herndon, Virginia, 20171.

For third parties interested in enrollment verification for a student who has a US issued social security number, please contact the National Student Clearinghouse at www.studentclearinghouse.org.

If the official certificate from the National Student Clearinghouse (NSC) does not meet your needs, you will need to contact Enrollment Services in the courtyard of Brotman Hall to request a custom enrollment verification certificate.  There is a $10 fee for this service, which can sometimes take up to 10 days to complete.

Common Questions on Transcripts

What is an Official Transcript?
An official transcript is a comprehensive record of your CSULB academic progress, including coursework, grades and degrees earned. Credit hours earned through transfer work and exams are not listed in detail but do appear as cumulative totals.​

When do I need an Official Transcript?
Students request an official transcript when they are transferring to another institution, applying to graduate school, applying for an internship or applying for a scholarship.

What are the different formats of Official Transcripts I can request?
Currently CSULB offers students two types of official transcripts – original hard copy or electronic .pdf.

What is an electronic transcript?
An electronic transcript is an official transcript that is available online via email. You order the transcript as you would any other transcript, however an email address is provided rather than a postal address.  The recipient receives an email that explains how to access the transcript.  Note: Electronic transcripts remain official only in their original electronic format.​​

Is an electronic transcript considered official?
Yes. The electronic transcript is secured and verified by Credentials Inc. as having originated at CSULB.  Any attempt to alter the transcript will be noted, making the transcript invalid.​

If I completed coursework prior to 1988, can I request an electronic transcript?
Electronic transcripts are not available for students whose academic record includes coursework completed prior to Fall 1988. Coursework completed prior to 1988 is not in a format that allows it to be transmitted as part of an electronic transcript .pdf.​

Is there a charge for Official Transcripts?
Transcripts cost $12 each; additional fees will be charged for special handling.

How long will it take to process my request for an official electronic transcript?
Requests are normally processed within one business day, except during peak times of high volume or when records require additional handling.  Your request may be delayed if you have a financial hold.

What if I am having problems accessing my official electronic transcript?
For security reasons, some internet browsers restrict downloads. Make sure that you are able to download files from the internet.  Also, if you are using a Mac, the default PDF viewer (Mac Preview) will not open a certified PDF. You will need to download the latest free PDF Reader from Adobe.

How long will it take to process my request for an official printed transcript?
Requests are normally processed within 1–2 business days, except during peak times of high volume or when records require additional handling.  Your request may be delayed if you have a financial hold. Note: Processing time does not reflect delivery time.​

When would it take longer to process a transcript?

           Transcripts may take longer to process if:

  • Request is made during times of high volume (e.g., at the end of a term)
  • Recipient address is missing information in the request
  • Account does not contain enough information to identify you as a student

          Transcripts cannot be processed if:

Can I pick up my transcript?
Transcripts are not available for pick up. If immediate delivery is needed, you should order the transcript through the CSULB website and request an electronic transcript or choose a paper transcript with express delivery options.

How can I get my Unofficial Transcript?

This is a free service to currently enrolled students. Log into your MyCSULB Student Center and in the drop-down Other Academic menu, select Transcripts: Unofficial.  You may request an Unofficial Transcript whenever you need to review your entire academic history, including all courses and grades taken at CSULB as well as transfer courses and grades.  In addition, the Unofficial Transcript provides term and cumulative GPA. 

How do I resolve a Financial Hold issue?
You will need to speak to Student Accounts if you have a financial hold on your record.  Contact Student Accounts at 562-985-8280 or studentfinancialservices@CSULB.edu.
 

Common Questions on Enrollment Verification

What is an enrollment verification?
An enrollment verification is a document that officially verifies that you are enrolled at CSULB. Various agencies and organizations may require that you provide this information for insurance coverage, scholarships, study abroad, athletic participation, etc.

Is there any cost associated with this service?
CSULB has authorized the National Student Clearinghouse (NSC) to provide official enrollment verification certificates via email to current students free of charge. Students may obtain their official enrollment verifications online 24 hours a day, 7 days a week by logging on through Single Sign-On (SSO).  Just select the "National Student Clearinghouse" button in your student dashboard. If the free certificate does not meet your needs;  an official transcript or custom enrollment verification certificate are available for a fee.

What is the National Student Clearinghouse? 
Many U.S. institutions, including CSULB, provide enrollment and graduation data to the National Student Clearinghouse (NSC). The NSC acts as their authorized agent, mainly providing deferment information for financial aid students to the education finance industry and Department of Education. In addition, the NSC provides certain additional services which institutions may utilize such as self-service official enrollment verification.

What information is on an enrollment verification form?
Verification forms include your name, current enrollment status, the valid dates of that status and an an expected graduation date (if applicable).

Do enrollment verification forms include any academic information such as GPA?
No, these forms do not include GPA. If you require academic information, such as a "good student discount," you must request an official transcript.

Will an enrollment verification provide proof of enrollment for the entire upcoming school year?
No, the form will not verify future terms. It will only verify enrollment for the term(s) in which you have been or currently are enrolled (registered for courses).

I am a new student who has not yet registered for classes. Can I provide proof of enrollment to my insurance company?
No.  Since you are not enrolled yet, a verification is not available. Enrollment data is transmitted to the NSC at regular intervals. After you enroll in courses and the data is transmitted to the NSC, you will be able to request an enrollment verification.

My insurance company provided a form to fill out. Do I have to use that one?
No, you may print the official online enrollment verification form and attach it to the form the insurance company has provided. This is typically accepted by most agencies.

My insurance company asked for policy and account information on the form. How can I provide that?
The NSC Enrollment Verification form includes a space at the top where you may enter policy/account information for the convenience of your carrier.

I tried to get the most current enrollment verification information to give to another party but the information is not up-to-date.  How often does information get updated?
Information is sent to the National Clearinghouse approximately every thirty days.  If you have recently made any changes to your enrollment and need the most current updates on your record, please note the following calendar for information updates that will be sent to the National Clearinghouse: 

  • ​August 27, 2018
  • September 17, 2018
  • October 17, 2018
  • November 16, 2018
  • December 17, 2018
  • January 22, 2019
  • February 13, 2019
  • March 13, 2019
  • April 15, 2019
  • May 15, 2019
  • June 6, 2019
  • June 14, 2019 (Summer Registration)

I can’t wait for the next scheduled transmission update.  What are my options?
​If you cannot wait, you may be able to request a transcript (unofficial transcripts are available free of charge; there is a fee for official transcripts), or you can contact Enrollment Services for a custom enrollment verification certificate (there is a $10 fee for this service).

I am an active student enrolled for the Fall 2017 semester. How can I get a free enrollment verification certificate if upcoming enrollment information is not yet available through Single Sign On?
Free enrollment verification through the Student Sign-On page for active students enrolled in the upcoming semester will not be available until late August (August 25). You may still obtain an Enrollment Verification Certificate through the National Student Clearinghouse site for a fee of $2.50. You may also instead request an official transcript for a fee, or an unofficial transcript at no charge.