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Overview

Theme 2: Staffing for Effectiveness, Spring 2006 Campus WASC Survey

CSULB employees were presented with twelve possible strategies for improving the effectiveness of staffing and asked to indicate their top five priorities.  The percentage of employees assigning first through fifth priorities to each of the ten strategies is shown in Table 2.  The strategies are ranked by the percentage of first priority votes received from all CSULB employees.

  • Ensuring adequate salaries is the clear top priority, with nearly 42% of employees indicating it as the most important strategy, and only 16% of employees indicating it as not important (not chosen).
  • Rewarding good performance is the second most highly rated strategy overall, with two-thirds of employees choosing it as an important strategy (33.9% did not choose it).  Attracting employees to campus had nearly as many first priority votes (13%) but over half of employees did not choose it as a priority strategy (51.3%), indicating some difference of opinion on this item.
Table 2. Employee Ranking of Strategies for Effective Staffing Percentage of employees indicating priority for each question (N=993)
Strategy 1st 2nd 3rd 4th 5th Not Chosen TOTAL
Ensure adequate salaries
41.8 16.2 11.9 7.7 6.4 16.0 100%
Reward good performance
13.4 15.9 15.3 12.7 8.9 33.9 100%
Attract employees to campus
13.0 9.4 10.1 6.6 9.8 51.3 100%
Manage employee workload
11.7 13.2 11.2 8.8 8.1 47.0 100%
Support Instruction
11.5 7.6 8.1 9.8 9.3 53.8 100%
Encourage retention
11.0 14.2 11.5 9.6 8.9 44.9 100%
Support scholarly & creative activity
8.1 8.9 8.7 8.8 12.7 52.7 100%
Connect with the community
6.7 6.0 6.4 7.8 8.8 64.1 100%
Evaluate performance
6.2 6.9 6.7 6.7 6.1 67.2 100%
Support diversity among employees
6.9 6.1 6.6 5.1 6.2 68.9 100%
Reward service activities
4.1 3.5 5.6 5.5 7.0 74.2 100%
Balance work and personal life
3.3 5.9 6.3 7.6 6.1 70.7 100%

The next three strategies, managing employee workload, supporting instruction, and encouraging employees to remain at CSULB were rated as first priority by about 11% - 12% of employees.   

The remaining strategies were not given priority by over half the employees completing the survey. It may be that the concepts represented by these strategies were closely related to others already indicated as important.  For example, evaluating employee performance might be subsumed under rewarding good performance; balancing work and personal life might be subsumed under managing employee workload.  Focus groups with employees can shed more light on the relative rankings of these strategies.

Theme 2 Staffing for Effectiveness--By Group

The analysis was carried one step further to examine the differences between sub-groups of University employees:  administrators, lecture faculty, staff, and tenured or tenure-track faculty.  In these tables, the first and second priority votes have been combined into one category, and the third, fourth, and fifth priority votes have been combined into another category.  The percentage who did not choose these priorities represents the third category; the total of all percentages sums to 100%.