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Comparisons Among Groups

Theme 2: Staffing for Effectiveness (Spring 2006 Campus WASC Survey)

The following series of tables show the commonalities and differences in responses to the strategic priorities under Theme 2 by sub-group.

Staff and administrators had the highest level of concern with ensuring adequate salaries for all employees, but this was clearly a high priority for all groups participating in the survey (Table 2-5).

Table 2-5. Adequate Salaries
Adequate Salary 1st/2nd 3rd/4th/5th Not Chosen Total
Staff
65.3 25.4 9.3 100.0%
Administrator
61.7 23.4 14.9 100.0%
Tenured/Tenure-Track
55.4 28.8 15.8 100.0%
Lecturer Faculty
52.2 25.8 22.0 100.0%

Staff showed the highest level of concern with rewarding good performance, while the other groups were somewhat less concerned (Table 2-6).

Table 2-6. Rewarding Good Performance
Reward Performance 1st/2nd 3rd/4th/5th Not Chosen Total
Staff
36.0 40.0 24.1 100.0%
Administrator
29.8 51.1 19.2 100.0%
Lecturer Faculty
23.7 36.0 40.3 100.0%
Tenured/Tenure-Track
22.3 29.5 48.2 100.0%

Administrators and T/TT faculty put attracting faculty and staff to CSULB as a high priority, whereas staff and lecturer faculty were somewhat less likely to do so (Table 2-7). This probably reflects the responsibility of administrators and T/TT faculty to participate intensively in recruiting and hiring.

Table 2-7. Attracting Faculty & Staff to CSULB
Attract Faculty/Staff 1st/2nd 3rd/4th/5th Not Chosen Total
Administrator
29.8 33.0 37.2 100.0%
Tenured/Tenure-Track
24.5 30.9 44.6 100.0%
Staff
20.6 24.1 55.3 100.0%
Lecturer Faculty
16.1 19.9 64.0 100.0%

Lecturer faculty were the most concerned about supporting instruction, followed by T/TT faculty and administrators; staff were less concerned (Table 2-8). This may signal a need to make support of instruction a higher priority among staff, or a need to show staff how their duties directly or indirectly support instruction.

Table 2-8. Supporting Instruction
Support Instruction 1st/2nd 3rd/4th/5th Not Chosen Total
Lecturer Faculty
31.7 40.3 28.0 100.0%
Tenured/Tenure-Track
19.1 30.6 50.4 100.0%
Administrator
17.0 13.8 69.2 100.0%
Staff
12.2 21.4 66.4 100.0%

Staff and administrators are the most concerned with retaining staff and faculty (Table 2-9). Staff may feel the strain when other staff members are not retained, and administrators may feel the strain when faculty are not retained.

Table 2-9. Retaining Faculty & Staff
Retaining Faculty/Staff 1st/2nd 3rd/4th/5th Not Chosen Total
Staff
30.2 34.7 35.2 100.0%
Administrator
27.7 27.7 44.7 100.0%
Tenured/Tenure-Track
21.2 26.3 52.5 100.0%
Lecturer Faculty
21.0 26.9 52.2 100.0%

T/TT faculty were the most concerned about managing the workload as a priority issue (Table 2-10). This may reflect a number of new policies and initiatives that have been initiated in the last several years that attract T/TT faculty but not lecturer faculty.

Table 2-10. Managing Workload
Manage Workload 1st/2nd 3rd/4th/5th Not Chosen Total
Tenured/Tenure-Track
36.3 32.7 30.9 100.0%
Administrator
23.4 21.3 55.3 100.0%
Staff
19.8 29.9 50.3 100.0%
Lecturer Faculty
17.8 25.3 57.0 100.0%

Both T/TT faculty and lecturer faculty placed a higher priority on support for scholarly and creative activities than did staff or administrators (Table 2-11). These types of activities are central to how faculty are evaluated, but less so in the case of the other two groups.

Table 2-11.Supporting Scholarly & Creative Activities
Support SCAC 1st/2nd 3rd/4th/5th Not Chosen Total
Tenured/Tenure-Track
27.7 41.4 30.9 100.0%
Lecturer Faculty
17.2 35.0 47.9 100.0%
Staff
9.0 19.6 71.4 100.0%
Administrator
7.5 31.9 60.6 100.0%

There was far less enthusiasm among respondents to the survey for the remaining strategies, including support for service activities and connections with campus. The theme of balancing work and personal life also received scant support, perhaps because it had already been addressed under “managing workload.” While there was concern with rewarding good performance (above), there was not much concern with evaluating faculty and staff performance per se. Finally, faculty and staff diversity was not supported as a priority issue by over two-thirds of employees completing the survey.

The relatively low level of support for the last few strategies may reflect the forced choice methodology that required respondents to only select their top five priorities rather than to rank the importance of each. It may indicate that employees do not perceive these issues to be pressing and in need of immediate attention. It may indicate that these issues are already accounted for in other choice above. Or it may be that employees need to become aware of the importance of these strategies in attaining the University’s overall goals.