Skip to Local Navigation
Skip to Content
California State University, Long Beach
Print this pageAdd this page to your favoritesSelect a small fontSelect a medium fontSelect a large font
 

Open-Ended Responses to Theme 1

Theme 1: Educational Effectiveness (Spring 2006 Campus WASC Survey)

In this document:

After selecting priorities from the forced-choice question on Theme 1, respondents were invited to respond to two open-ended questions on this subject.  The first question asked respondents to suggest additional high priority strategies to improve educational effectiveness, and the second question asked about how progress in this area should be evaluated.

A large number of comments were made by university employees concerning additional areas that need priority attention (Table 1-12).  A few typical open-ended comments made by each group are included below to provide more detail on each of these additional strategies.  Very few comments were made concerning how to evaluate progress in this area, and so none are included below. 

Salary

Although salary was included in the second question on the survey, respondents could only view one question at a time.  When presented with the forced-choice question on the first theme of institutional effectiveness, university employees responded in the open-ended question that employee salaries should be a high priority.  However, sample open-ended comments on salary are included in the next section under Theme 2:  Staffing for Effectiveness.

Workload

Employee workload, although arguably another staffing concern, also emerged as a high priority though the open-ended comments on Theme 1.  Typical comments are included here.

Tenured/Tenure-Track Faculty:

  • Overburdened with administrative duties
  • Outrageously high teaching load
  • Goal of being a ‘teaching intensive, research driven institution’ seems unrealistic given the current teaching load

Lecturer Faculty:

  • Managing faculty workload

Staff:

  • Regularly taking on additional duties
  • Heap more work on an already overloaded staff
  • Position descriptions and salaries reflect antiquated and highly outdated, unviable duties

Administrators:

  • Teaching intensive-research driven. We can’t expect all faculty to do both at a high level (which the phrase implies). We need to recognize there are all kinds of strengths and we need people to fill different roles
Table 1-12.  Additional Strategies for Educational Effectiveness Suggested in Open-Ended Responses
Category Number of Mentions
Faculty Lecturer Staff Administrator
Salary 12 3 16 1
Employee Workload 16 1 5 2
Facilities Space 10 2 7 4
Administration 10 1 2 1
Communication 2 1 7 3
Employee Retention 4 1 3 4
Student Retention 5 3 2 2
Student Success     8 4
Student Diversity 4 2 2 2
Employee Voice / Rights   5 4  
Employee Diversity 6 1   1
Collaboration 1 1 3 2
Community Goals 1 2 2 2
Classroom Technology 5 1    
Employee Accountability 1   2 2
Admission Standards 3 1    
Library 3     1
Research Support 4      
Employee Morale 1 1   1
Mission       3
Parking   1 2  
Student Morale   1 2  
Technology Leadership     3  
Advising       2
General Education       2
Graduation Rate (Years)       2
Job Growth Potential   1 1  
Professional Development       1

Facilities/Space

The sizeable increase of students over the past decade has not been accompanied by an equal increase in the size of the campus.  Many aspects of employee and student life on campus are constrained by the current amount of space as well as its allocation across programs, as indicated by the following comments,

Tenured/Tenure-Track Faculty:

  • How offices and classrooms are allocated
  • Aging buildings
  • Is faculty office space, faculty research facilities, and instructional facilities adequate to meet current and projected enrollment demands?

Lecturer Faculty:

  • The LA buildings need some serious modernization
  • We are clearly running out of space for teaching and faculty offices

Staff:

  • Need more computer labs
  • Infrastructure is taking a beating with constant classes
  • Department space for offices and labs

Administrators:

  • Facility capacity to meet the demands of increased enrollment

Administration

The strategies under administration were voiced most frequently by tenured and tenure-track faculty, which is not surprising given that department chairs are still officially considered faculty.  CSULB has over 151 undergraduate and graduate degree programs (not counting options, minors, or certificates) spread among more than 90 academic departments, programs, and units.  The ongoing proliferation of courses, degrees, and units has added to administrative complexity at all levels.  However, staff, lecturer faculty, and administrators also perceived administrative burdens to be increasing.