Skip to Local Navigation
Skip to Content
California State University, Long Beach
Print this pageAdd this page to your favoritesSelect a small fontSelect a medium fontSelect a large font
 

Executive Summary

Framing the Review Process to Connect the CPR and EER Reviews

We have identified three core commitments that will inform the organization of our Self-Study, shape our research questions, and determine our goals for the accreditation process.

Three Core Commitments

  • Organizing for Effectiveness: Does campus organization for decision making facilitate institutional effectiveness and student success?
  • Staffing for Effectiveness: Are campus personnel policies and practices effective in helping us to hire, retain, and make successful the best possible faculty and staff?
  • Assessing Student Success: Are the outcomes data we collect utilized to improve student learning, retention, and timely graduation?

Organizing For Success

The last WASC visiting team praised CSULB’s shared decision making and our high level of collegiality, but they raised questions about the effectiveness of the decentralized nature of our organizational structure. CSULB faces several key organizational issues at this moment in its history:

  1. Communicating effectively in a large, complex environment,

  2. Making effective decisions at the university, division and unit levels, with particular attention to planning for anticipated growth and pervasive technology,

  3. Implementing our new program review process in order to improve student retention, graduation, and learning outcomes assessment.


Organizational Research Questions for the Capacity Review

This is the question we propose to study in our Capacity Review:

  1. What changes have occurred in decision making and communication processes on major issues such as enrollment growth and technology as a result of administrative and Academic Senate organizational changes? How have these changes impacted the effectiveness of our decision making?

Organizational Research Questions for the Effectiveness Review

Following are the questions we propose to study in our Effectiveness Review:

  1. How accessible, available and accurate are our print and electronic information sources and how can we increase the sharing of this information with on- and off-campus constituencies to foster decision making, further community relations, and facilitate student success?
  2. How has the new Program Review and Assessment Policy furthered the assessment of student learning outcomes across the curriculum and in General Education? How has the new Program Review and Assessment Policy supported our efforts to graduate students with highly valued degrees?

Expected outcomes

As a result of examining these issues, we expect to attain several results. First, we expect to assess our communication practices and understand how to improve communication. Second, we expect to assess our decision making practices and understand how to improve those practices, particularly for planning enrollment growth and technology. Third, we expect to assess our new Program Review process and better understand how to use it to drive the student learning outcomes assessment process.

Staffing for Effectiveness

CSULB currently faces several key staffing challenges that are particularly urgent at this point in time:

  1. Recruiting and retaining dedicated and diverse faculty and staff,

  2. Aligning personnel policies and practices with the university mission and core commitments.

Staffing Research Questions for the Capacity Review

Following are the questions we propose to study in our Capacity Review:

  1. What are our current challenges with respect to recruiting, retaining, and supporting a highly qualified and diverse faculty, particularly as they relate to workload, salary, and satisfaction?

  2. What are our current challenges with respect to recruiting, retaining, and supporting a highly qualified and diverse staff, particularly as they relate to workload, salary, opportunities for advancement, and employee satisfaction?

Staffing Research Questions for the Effectiveness Review

Following are the questions we propose to study in our Effectiveness Review:

  1. Based on the evidence gathered in the Capacity and Preparatory Review, how can we be more effective in recruiting, retaining and supporting a highly qualified and diverse faculty and staff who are committed to the institutional goals of student learning?
  2. Based on the evidence gathered in the Capacity and Preparatory Review, how can we be more effective in recruiting, retaining and supporting a highly qualified and diverse staff who are committed to the institutional goals of student success?

Expected outcomes

As a result of examining these issues, we expect to attain several results. We expect to develop a recruitment strategy that attracts and retains diverse, high-quality faculty and staff with a genuine commitment to the university’s mission. We expect to better align our personnel policies and practices with the university’s current mission. We expect to better align our reward system to support curricular and instructional innovation grounded in the assessment of student learning. We expect that program assessment plans will integrate the assessment of student learning into the faculty’s existing workload to the fullest extent possible.

Assessing Student Success

  1. We have identified a set of current challenges to study regarding the quality of our programs and how this relates to student retention and graduation.

  2. Using assessment data to improve student success,

  3. Removing barriers to graduation,

  4. Using learning outcomes in academic programs and General Education,

  5. Integrating student learning outcomes in programs and services outside the classroom,

  6. Identifying assessment practices that can be incorporated into existing faculty workload,

  7. Meeting expectations of employers and graduate schools.


Student Success Research Questions for the Capacity Review

Following are the questions we propose to study in our Capacity Review. With each of these questions, our focus will be upon examining the processes and organizational structures that underlie our capacity to be effective.

  1. What is our current pattern of retention and graduation rates by department, college and student subgroups and what are our institutional practices to respond to this pattern?

  2. What are our current common barriers to graduation, with particular emphasis on high failure rate courses, the Graduation Writing Assessment Requirement, and advising?

Student Success Research Questions for the Effectiveness Review

Following are the questions we propose to study in our Educational Effectiveness Review. With each of these questions, our focus will be upon examining the results of our efforts with respect to each of the issues that we examined in the Capacity Review.

  1. What can we do to increase and enhance our ability to foster the use of data to raise retention and graduation rates for each department, college, and student subgroup?
  2. Based on the data collected in the Capacity and Preparatory Review, how successful have we been in removing barriers to graduation, with particular emphasis on high failure rate courses, the Graduation Writing Assessment Requirement, and advising?
  3. How has student learning been impacted by our efforts to assess student learning outcomes in every academic program, including General Education?
  4. How is evidence of student learning used to improve and enhance our programs and services outside the classroom?
  5. How do we ensure that our graduates have the skills and knowledge that employers and graduate schools expect?

Expected outcomes

As a result of examining these issues, we expect to attain several results. We expect to foster a campus-wide commitment to student success. We expect an increase in our retention and graduation rates. We expect an increase in student success in current high failure rate courses and an alleviation of common academic problems preventing graduation. We expect widespread use of learning outcomes data by colleges and departments, as well as in General Education, to shape curricular and instructional innovation and thus improve student success. We expect to better integrate student learning outcomes in our programs and services outside the classroom. Finally, we expect modifications to our academic programs based on the perceptions of our graduates by both employers and graduate schools.