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Appendix D: Survey Results

View entire Spring 2006 Campus WASC Survey Report

Executive Summary, CSULB Spring 2006 WASC Survey

Prepared by: Michelle Saint-Germain, Coordinator for Program Review and Assessment and Lisa Maxfield, Coordinator for General Education

Background

In spring 2006, the WASC Steering Committee at CSULB commissioned a survey of the campus community to develop themes for the upcoming proposal to WASC. The web survey consisted of questions on three areas: institutional effectiveness, staffing for effectiveness, and student success. Tenured, tenure-track and lecturer faculty along with staff and administrators were presented with a list of strategies for each area and asked to indicate their first through fifth priorities. Additional open-ended comments were also solicited about each of the three areas. Students were only asked about items concerning student success but could also make open-ended comments.

Methods

The survey was sent via e-mail with a message from President Alexander inviting participation. A total of 1,671 University employees accessed the survey web page and 993 employees completed the survey. Almost 3,000 students accessed the survey web page and 1,853 students completed the survey. No identifying information was recorded for any respondent other than university role (employee or student).

Results

For WASC Theme 1, Institutional Effectiveness, the highest priority strategies indicated by university employees were:

  • Creating a vision for success
  • Addressing and solving problems
  • Establishing strategic priorities
  • Managing Growth
  • Managing the Budget

For WASC Theme 2, Human Resources, the highest priority strategies indicated by university employees were:

  • Ensuring adequate salaries
  • Rewarding good performance
  • Attracting employees to campus
  • Managing employee workload
  • Supporting instruction
  • Encouraging employees to remain at CSULB