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Office 365 FAQs

Q: What is Office 365?

A: Office 365 is a Microsoft home use product that allows CSULB faculty, staff and students access to the following software and services for free on their personal devices as long as they are associated with the University:

  • Microsoft Office for Windows and Mac
  • Microsoft Office Web Apps
  • Microsoft Office Mobile Apps
  • Microsoft OneDrive for Business

Q: Is this Office 365 Subscription Free?

All active CSULB faculty (including lecturers), staff and students will receive this subscription for free. Emeritus faculty and staff are not eligible.

Q: Will my Office 365 subscription expire?

A: The amount of time you have before you lose access to the Office 365 and the files stored in your OneDrive for business varies based on whether you are faculty, staff or student.

  • If you are CSULB faculty, you will lose access to Office 365 and the files stored in your OneDrive for Business 365 days after your separation.
  • If you are CSULB staff, you will lose access to Office 365 and the files stored in your OneDrive for Business immediately after your separation.
  • If you are a CSULB student, you will lose access to Office 365 and the files stored in your OneDrive for Business 120 days after you have graduate.

If you want to continue using Office 365 and OneDrive for Business after you are associated with CSULB, prior to separating you must:

  1. Back up the data in your CSULB OneDrive for Business.
  2. Purchase your own Office 365 subscription
  3. Restore the data you backed from your CSULB OneDrive for Business to your new OneDrive for Business

Q: What Applications are Available in Office 365?

A: Office 365 includes the following apps:

Office 365 App Availability
  Windows Mac iOS (iPhone/iPad) Android Windows Phone
Word Checkmark Checkmark Checkmark Checkmark Checkmark
Excel Checkmark Checkmark Checkmark Checkmark Checkmark
PowerPoint Checkmark Checkmark Checkmark Checkmark Checkmark
Outlook Checkmark Checkmark Checkmark Checkmark Checkmark
OneNote Checkmark Checkmark Checkmark Checkmark Checkmark
Access Checkmark        
Publisher Checkmark        
InfoPath Checkmark        
Skype for Business (Lync 2013) Checkmark Checkmark Checkmark Checkmark Checkmark
OneDrive for Business Checkmark Checkmark Checkmark Checkmark Checkmark

Q: What Is OneDrive for Business?

A: OneDrive for Business is a service that provides “cloud” file storage for home use purposes, and provides ways to share and collaborate with anyone on files that are stored there. For more information, please see One Drive for Business Information for Faculty and Staff.

Q: Where can I install the Office 365 Apps?

A: Each subscription license allows you to install the Office 365 apps on up to ten personal devices total, and is available on the following operating systems:

Office 365 Apps Version and Requirements
System OS Version Additional System Requirements
Windows Windows 7, Windows 8, Windows 8.1 Office for Windows System Requirements
Macs OSX version 10.6 and later Office for Mac System Requirements (under the "For business" heading, select "Office 365")
iOS (iPad) iOS 7 and later Office for iPad
iOS (iPhone) iOS 7 and later (requires iPhone 4, 4S, 5, iPod Touch 5th generation) Office Mobile for iPhone System Requirements
Android Android 4.0 or later Office Mobile for Android Requirements

Q: How are the Office Web Apps different from Office for Windows and Mac?

A: Office Web Apps (Word, PowerPoint, Excel, and OneNote) run in a web browser. They have limited features, but allow you to open, edit and share your Word, Excel, PowerPoint, and OneNote files from any device that has a web browser.

Q: How is Office for Windows and Mac different from Office 2013 (for PC) or Office 2011 (for Mac)?

A: Office for Windows and Mac differs from Office 2013 (for PC) and Office 2011 (for Mac) in two ways:

  • Office for Windows and Mac is designed to be used on your personally owned computers, and is controlled by Microsoft. When Microsoft releases a new version of Office for Windows and Mac you will get it automatically, and likely get it before you get the equivalent version of Office at work. Office 2013 (for PC) and Office 2011 (for Mac) are designed to be used on university-owned equipment, and they are controlled by your department or college technical staff
  • Office 365 includes Office Mobile for iOS and Android devices.

Q: Is Training Available for Office 365?

A: Microsoft has prepared some quick start guides and tutorials to help users get started with Office 365 (Please note – each of the Microsoft web pages referenced below refer to Office 365 as Office 365 Business):

Need Further Assistance?

Try browsing the Microsoft Office Support site.

If you still can't find what you're looking for, contact us with any problems, questions, or suggestions you may have.